Having used Hays Perth before, we knew that they could deal with our holiday. We were not disappointed. Our holiday was complex but Jenna handled our requirements with knowledge, professionalism and p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would definitely recommend a visit to Hays Travel in Perth. As soon as you walk in you are welcomed by lovely smiling staff who are all willing to assist. I have booked all my holidays with them for... See more
Company replied
Our travel adviser had already researched the holiday destination we had chosen and sent us all the necessary information. She had looked at availability, flight times, discounts and price to give us... See more
Company replied
As per usual, service was first class. Making changes was no problem to them, all booked within 15 minutes. Out go to for all our holidays.
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
65 High Street, PH1 5TJ, Perth, United Kingdom
- 01738658033
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All wonderful staff in the shop who…
All wonderful staff in the shop who made booking our holiday effortles and stress free :) Everything went very smoothly from start to finish! I reccomend Hays very highly and will be booking all our holidays through them in future 👌
4 April 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
An excellent experience.
An excellent experience and would definitely use again and recommend.
Jacqui and Zuzana at Hays were so helpful
Thank you both
2 April 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. It was lovely to meet you.
Kindest Regards
Jackie
Hays Travel Perth
Lovely friendly service
Lovely friendly service, great advice and holiday recommendations to suit our needs
31 March 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Really friendly and helpful staff
Really friendly and helpful staff. Understood exactly what I was after and come up with a well-priced option that fitted the bill perfectly.
5 April 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
They are very helpful and nice all the…
They are very helpful and nice all the staff. We been going there for a long time.
4 April 2026
Reply from Hays Travel - Perth
Thank you so much for your feedback, it's always lovely to see you both.
Kindest Regards
Jackie
Branch Manager
The travel advisor was very helpful
The travel advisor was very helpful, and friendly. She listened to all our needs. Nothing seemed to be too troublesome. We never at any point felt pressured.
Would definitely recommend Hays Travel Perth for very friendly, and helpful staff.
28 March 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Excellent service from Jackie
28 March 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Travel Insurance
Very helpful, efficient and reassuring member of staff. Will return to Hays Travel in the near future.
3 April 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback, I really appreciate your comments! I’m so glad you’re happy with our service and that you’ll be returning again in the future.
Kindest Regards
Katie
Assistant Manager
Susanne (? spelling)
Susanne (? Spelling) took a great weight off my shoulders and organised our trip to Milan perfectly. Flights, transfers, and accommodation. I had tried to look at this myself but found it too complicated.
I can now relax and look forward to ny trip
2 April 2026
Reply from Hays Travel - Perth
Thank you for writing a review of the service received from Zuzana, I really appreciate all of the comments & I will ensure your positive comments are passed on to her.
Kindest Regards
Katie
Assistant Manager
Once again Laura was fantastic at…
Once again Laura was fantastic at helping get holiday booked, knew what we were looking for and didn't try offering us something we didn't like
23 March 2026
Reply from Hays Travel - Perth
Thank you for writing a review of the service received from Laura, I really appreciate all of the comments & I will ensure your positive comments are passed on to her.
Kindest Regards
Jackie
Branch Manager
Hays Travel, Perth
Simply the best.....
Lily was my first contact with your perth shop,she listened and paid attention and because of her work myself and my partner have booked our trip of a lifetime to Canada in August/September this year....lily and her colleagues really impressed thank you all....xx
23 March 2026
Reply from Hays Travel - Perth
Keith,
We're happy to hear that you and your partner have booked your trip to Canada! It's great to know our team impressed you and that you felt listened to. Thank you for your feedback.
Kind regards
Jackie Hays Travel
Perth
Hannah’s a lovey girl always gets us the best deals
Hannah is lovely always gets us the best deal and looks after us
19 March 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Spoke to Janet she was amazing sorted…
Spoke to Janet she was amazing sorted our holiday out
17 March 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Assistant was very helpful and gave me…
Assistant was very helpful and gave me very good service.
25 March 2026
Reply from Hays Travel - Perth
Thank you for writing a review of the service received from Zuzana I will ensure your positive comments are passed on to her.
Kindest Regards,
Katie
Assistant Manager
I enjoyed the service
I enjoyed the service which I received. Eva was friendly and knowledgeable. Different flights from different airports were compared :). Thank you
18 March 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Katie
Assistant Manager
Reply from Hays Travel - Perth
Thank you for writing a review of the service received from Jackie I will ensure your positive comments are passed on to her.
Kindest Regards,
Katie
Assistant Manager
Got the holiday we wanted at a really…
Got the holiday we wanted at a really good price. Well done yet again.
25 March 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Katie
Assistant Manager
Lily made it a very easy experience
Lily made it a very easy experience. She was totally professional.
24 March 2026
Reply from Hays Travel - Perth
Thank you for writing a review on the service received from Lily. I really appreciate all of the comments, & I will ensure your positive comments are passed on to her.
Kindest Regards
Katie
Assistant Manager
Helpful
Helpful, friendly and knowledgable staff provide useful information and good experience.
20 March 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Excellent service from Lily
13 March 2026
Reply from Hays Travel - Perth
Thank you for writing a review on the service received from Lily. I really appreciate all of the comments, & I will ensure your positive comments are passed on to her.
Kindest Regards
Jackie
Branch Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.