Great service from Sam , very professional and friendly member of staff. Booked holiday without any hassle and asked lots of questions all of which were answered. Recommend highly! Start your holiday... See more
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See what reviewers are saying
Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... See more
Company replied
Walking into the Rayleigh shop we had very little idea of where we wanted to go on holiday. After a short while talking to David and discussing our preferences of what we would like for our holiday we... See more
Company replied
Sasha made the whole experience so easy. She was so helpful especially making sure that my dietary needs would be catered for. Would definitely recommend and come back. We actually live in Croydon... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 High Street, SS6 7EA, Rayleigh, United Kingdom
- 01268857283
4.9
Excellent
1k reviews
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Support High Street Travel Agents
With people looking more online for better holiday deals its tough for High Street Travel Agents to keep competitive.
However I was very surprised on how the agent was happy to try and machine out online cost.
Not only did they listen and search for the best deal they managed to add two extra days asn also include transfers.
We paid a bit more than the online price but it was well worth it, is taking less than £200 pounds more and for the service we got it wal well worth it.
The agent listened to what we wanted, they gave us many options as possible within out budget and made sure we where happy before we booked.
Very happy with the service, no pressure selling at all.
Great that we still have travel agents in the highstreer. I will definitely be using you again for my next holiday in the future.
8 June 2026
Reply from Hays Travel - Rayleigh
Daniel Baines,
We are so pleased to hear that we could provide such a positive experience for your holiday booking. It's wonderful to know that our team's dedication to finding the best options, even when competing with online deals, made a difference. We truly appreciate your kind words and look forward to helping you with your next adventure!
Helen
Kind Regards
Hays Travel
Reply from Hays Travel - Rayleigh
Thank you for your kind review Christine :)
- Hays Travel Rayleigh
Superb service
Superb service, extremely patient whilst we gained the holiday experience we were seeking. They took the time to work through all our requirements and never rushed us.
7 June 2026
Reply from Hays Travel - Rayleigh
Thank you for your kind 5* review! We are so pleased we could help you find the perfect holiday experience. We appreciate your kind words.
Kind Regards
Hays Travel
Excellent service this is the third…
Excellent service this is the third holiday we have booked through the Rayleigh branch with Donna, can’t fault her friendly and professional service
7 June 2026
Reply from Hays Travel - Rayleigh
Thank you so much for your 5 star review. It was a pleasure booking your holiday to Greece.
Thanks for booking with us again Donna :)
Reply from Hays Travel - Rayleigh
Thank you for booking with us and I hope you have a lovely time in Benidorm Many Thanks Donna :)
First class service always given no…
First class service always given no matter who deals with your holiday arrangements.9
4 June 2026
Reply from Hays Travel - Rayleigh
Christine,
We are so glad you always receive first-class service! Thank you for your kind words.
Coryann
Kind Regards
Hays Travel
Reply from Hays Travel - Rayleigh
john clark,
We appreciate your kind words. We're glad to know you feel cared for.
Coryann
Kind Regards
Hays Travel
Good representative and very helpful.
3 June 2026
Reply from Hays Travel - Rayleigh
Graham cook,
We appreciate your kind words about our team. We are glad we could assist you.
Sasha
Kind Regards
Hays Travel
Brilliant service from Hays Travel.
We always use Hays Travel in Rayleigh Essex,the staff are excellent,very helpful and very friendly.
28 May 2026
Reply from Hays Travel - Rayleigh
Linda Garwood,
We truly appreciate your kind words! We're delighted our team provided excellent service.
Daisy
Kind Regards
Hays Travel
Cheerful helpful and efficient.
We book our holidays with Hays in Rayleigh because everyone is so helpful and efficient. A pleasure to deal with them.
4 June 2026
Reply from Hays Travel - Rayleigh
Hi Ken,
We're delighted you find our team helpful and efficient. We truly appreciate your kind words and look forward to assisting you again.
Zoe
Kind Regards
Hays Travel
Sasha
Sasha, was amazing! I’ve never traveled alone before and have no idea how to book a flight. I am also very anxious. Sasha was so efficient, polite, and very knowledgeable. She took her time with me and really made me feel at ease. I felt like I had known her for years. She is a real gem and a credit to your company.
3 June 2026
Reply from Hays Travel - Rayleigh
Tina Turner,
Thank you for sharing your wonderful experience. We are so pleased our team member made booking your first solo trip easy and stress-free. We appreciate your kind words!
Sasha
Kind Regards
Hays Travel
Dave was extremely helpful
Dave was extremely helpful, assisted with all aspects of the booking experience
1 June 2026
Reply from Hays Travel - Rayleigh
You are more then welcome :) I hope you and Janet have an amazing time in Kos, regards David
Excellent knowledge of all our…
Excellent knowledge of all our requirements. Completed our booking and help with our insurance needs.
30 May 2026
Reply from Hays Travel - Rayleigh
We are so pleased we could assist with your booking and insurance needs. Thank you for your kind words and for booking with us again :)
Sam
Coryann
Coryann, Made our booking the holiday easy and enjoyable. Nothing was too much for her. I much preferred the help I received when filling in the forms so much better than booking on line.
Thank you
23 May 2026
Reply from Hays Travel - Rayleigh
Thank you for your wonderful feedback! We are so pleased to hear that we made your holiday booking easy and enjoyable. We appreciate your kind words.
Coryann
Kind Regards
Hays Travel
Majorca in March
Another great service from David at Rayleigh Hays travel,
After searching several different websites, I came out with a holiday booked for 2027
28 May 2026
Reply from Hays Travel - Rayleigh
Pamela,
We're so happy to hear you had a great experience and found your perfect holiday for 2027! Thank you for your kind words.
David
Kind Regards
Hays Travel
The agent I dealt with was so helpful
The agent I dealt with was so helpful. She answered all the questions I had & made the booking process so easy.
Would highly recommend.
28 May 2026
Reply from Hays Travel - Rayleigh
Sharon Emberson,
We're so pleased to hear our agent made your booking easy and answered all your questions. Thank you for your kind review!
Kind Regards
Hays Travel
Reply from Hays Travel - Rayleigh
Thank you for your kind 5* review Mr Sewell. We hope you have a lovely holiday - Holly :)
So friendly and helpful
8 April 2026
Reply from Hays Travel - Rayleigh
Emma
We appreciate your kind words and are so glad we could assist you. Thank you for your feedback.
Sasha
Kind Regards
Hays Travel
Very friendly and helpful staff member…
Very friendly and helpful staff member daisy ...helped with travel insurance
10 May 2026
Reply from Hays Travel - Rayleigh
Thank you so much for your kind review - Daisy :)
a very pleasant time booking my holiday
9 May 2026
Reply from Hays Travel - Rayleigh
Thank you for the kind review Paul it was a pleasure to book your holiday - Holly :)
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