Great service from Sam , very professional and friendly member of staff. Booked holiday without any hassle and asked lots of questions all of which were answered. Recommend highly! Start your holiday... See more
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See what reviewers are saying
Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... See more
Company replied
Walking into the Rayleigh shop we had very little idea of where we wanted to go on holiday. After a short while talking to David and discussing our preferences of what we would like for our holiday we... See more
Company replied
Sam is very helpful and checks out the best deals The booking process is straightforward We've been using Hayes for the past few years and always ask for Sam every time
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 High Street, SS6 7EA, Rayleigh, United Kingdom
- 01268857283
4.9
Excellent
1k reviews
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Helen was very helpful and patient in…
Helen was very helpful and patient in advising on our holiday, this is the second holiday she has arranged for us .
Barry and Yvonne
5 May 2026
Reply from Hays Travel - Rayleigh
Barry Williams,
We are so pleased to hear that you had such a positive experience with us again. Thank you for your kind words!
Kind Regards
Helen
Really helpful
Really helpful, and the agent knew her stuff. Thank you for making the booking process simple.
3 May 2026
Reply from Hays Travel - Rayleigh
We appreciate you taking the time to share your experience. We're so happy to hear that Helen made your booking process simple!
Hays Travel Rayleigh.
cruise holiday
It was very easy to book our cruise the lady who booked it for us was very helpful I usually book on line but I will definitely be coming in the shop thank you so much
9 May 2026
Reply from Hays Travel - Rayleigh
We're happy to hear that booking your cruise was easy and Sasha was helpful! Thank you for your lovely review; we appreciate you choosing us, and we look forward to seeing you again.
Hays Travel Rayleigh
David was very helpful in every way…
David was very helpful in every way making it an enjoyable experience booking my holiday.
8 May 2026
Reply from Hays Travel - Rayleigh
Your welcome Wendy, hope you have a lovely time :-)
Happy holidays
So very relaxed and Coryann was excellent and patient and found us the perfect holiday we were looking for.
8 May 2026
Reply from Hays Travel - Rayleigh
We are happy to hear that you felt relaxed and that Coryann was excellent. We appreciate you choosing us to find your perfect holiday.
Hays Travel Rayleigh
Experience with hays always very good
Experience with hays always very good, this time first with David very knowledgeable and patient excellent advice and also Caitlin who made our booking was very good excellent service all round
7 May 2026
Reply from Hays Travel - Rayleigh
Thanks Mr Baines, It was our pleasure :-) David and Caitlin
Everything was straight forward booking…
Everything was straight forward booking return flights with easy jet Donna did all that for me no problems and gave me good advice
6 May 2026
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review :) I hope you have a lovely time visiting your family. Many Thanks Donna
We had excellent service from Caitlin…
We had excellent service from Caitlin at Rayleigh Branch of Hayes Travel. She went out of her way to help us choose our holiday. Well done .
29 April 2026
Reply from Hays Travel - Rayleigh
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you received excellent service and we were able to help you choose your perfect holiday.
Hays Travel Rayleigh
Sasha found me a great deal and made…
Sasha found me a great deal and made the booking process extremely easy.
5 May 2026
Reply from Hays Travel - Rayleigh
We appreciate you sharing your experience! We are so glad to hear that our assistance made your booking experience easy and enjoyable.
Hays Travel Rayleigh
Reply from Hays Travel - Rayleigh
We appreciate your kind words and we are so happy that we could provide you with helpful and informative service while securing the best deal!
Hays Travel Rayleigh
Great customer Service.
We spoke to a very helpful and friendly member of staff at Hays in Rayleigh.
We had seen a holiday on line and the lady found the holiday and matched the price and the whole booking process was done quickly and efficiently.
5 May 2026
Reply from Hays Travel - Rayleigh
We're happy to hear that a member of our team in Rayleigh was so helpful and friendly. We're glad we could match the price and make your booking quick and efficient.
Hays Travel Rayleigh
Helpful and efficient
28 April 2026
Reply from Hays Travel - Rayleigh
We're happy to hear that a member of our team in Rayleigh was helpful and efficient.
Hays Travel Rayleigh
Very friendly which we appreciate…
Very friendly which we appreciate almost like old friends.
Use them all the time.
Excellent
26 April 2026
Reply from Hays Travel - Rayleigh
We appreciate your kind words! It's wonderful to know that you feel valued and that you consistently have excellent experiences with us.
Donna
Holiday to Lanzarote
I spoke to David who has helped me on a number of occasions to book a holiday.
This time one to Lanzarote
He’s extremely helpful and friendly
18 April 2026
Reply from Hays Travel - Rayleigh
We're happy to hear that your booking experience for Lanzarote was excellent. We appreciate your kind words and are glad that you found our service helpful and friendly. David
Hays Travel Quick Review
Everything was sorted in a matter of minutes, the staff are always friendly and helpful which is one of the reasons that we use Hays Travel Agents.
18 April 2026
Reply from Hays Travel - Rayleigh
We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that our team provided friendly and efficient service.
Sasha
The Service, counter assistant
I had the most efficient, helpful and friendly assistant at the Rayleigh branch, his name is David. I am elderly and currently taking medication that impacts slightly on my functioning. David was beyond understanding.
24 April 2026
Reply from Hays Travel - Rayleigh
We're happy to hear that you had such a positive and supportive experience at our Rayleigh branch. We appreciate you highlighting how much you valued the assistance you received. Thank you for feedback. David
Excellent service
Excellent service, Coryann was very helpful going through various destinations until we settled on our chosen hotel.
22 April 2026
Reply from Hays Travel - Rayleigh
Thankyou so much for your kind review!! :)
I explained everything i needed…
I explained everything i needed regarding.my holiday over the phone and within a short while they came back with my requirements. Excellent service
22 April 2026
Reply from Hays Travel - Rayleigh
Thankyou so much for your lovely review!! - Caitlin :)
Coryann our advisor was amazing
Coryann our advisor was amazing, very helpful, and couldn’t do enough to assist us in booking our holiday.
15 April 2026
Reply from Hays Travel - Rayleigh
Hi Kate,
Thankyou for leaving us such a nice review! We are so pleased we could provide amazing assistance in booking your holiday.
Many thanks
Hays Travel Rayleigh
Reply from Hays Travel - Rayleigh
Thankyou for your positive review! :)
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