Efficient service given by James. He was very knowledgeable and helpful when booking cruise. Guided us through booking process seamlessly. 10/10. Thank you.
Company replied
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See what reviewers are saying
Kate was excellent and very very patient and understanding. We really did not know where we wanted to go, we just had a few rough dates and an approximate budget, but Kate went out of her way to find... See more
Company replied
Competitive prices, polite staff and were able to book the holiday we had chosen with jet2,we also booked the airport parking and ordered travel money with them
Company replied
Our first visit to Hays Travel was a speculative wonder in looking for a last minute break to get away. We were greeted by staff member James. With very little information from us he conjured up some... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Burlington Centre, FY8 1SB, St Annes, United Kingdom
- 01253807748
5.0
Excellent
1k reviews
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As per usual staff helpful and…
As per usual staff helpful and knowledgeable. Booking process easy
7 April 2026
Reply from Hays Travel - St Annes
Thank you for your 5* review! Kind Regards, Team St Annes
Reply from Hays Travel - St Annes
Thank you for your 5* review! It was a pleasure to book your holiday :) Kind Regards, Ryley
Hays Travel, St Annes
James is always friendly and helpful and will seek to find the best deal.
I keep going back so must be good.
11 April 2026
Reply from Hays Travel - St Annes
Thank you for the 5 star review it was lovely to see you again and I'm glad I could help you with your holiday and look forward to seeing you again in the future James
Reply from Hays Travel - St Annes
Thank you for your 5* review! We will be sure to pass on your comments to Alanis! Kind Regards, Team St Annes
faultless as always
9 April 2026
Reply from Hays Travel - St Annes
Thank you for your 5* review! We will be sure to pass on your comments to James! Kind Regards, St Annes
Excellent service
Really helpful assistant who despite being relatively new took the time to explain every detail of my booking and requirements.
8 April 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your lovely words on to Kate! Kind Regards, Team St Annes
Kate was amazing
Kate was very helpful, I went in clueless of where to go as we will be traveling with an 12 week old baby and she helped us find a lovely family resort and even contacted the hotel direct for us to ensure we will have everything we need for the baby while we are there. She was very good with sticking within our price range to, will definitely be booking more threw Kate.
7 April 2026
Unprompted review
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your lovely words on to Kate! Kind Regards, Team St Annes
Excellent as always
Alanis was very thorough and helpful, taking time to ensure that all our needs were met and all details were carefully checked.
2 April 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! We will be sure to pass on your comments to Alanis! Kind Regards, Team St Annes
Travel Experts
As ever, friendly and professional service took the stress out of booking my holiday. Special thanks to James for his patience and expertise.
29 March 2026
Reply from Hays Travel - St Annes
Thank you for your kind comments. Team S Annes
Great Work as always from Ryley she is…
Great Work as always from Ryley she is so friendly and efficient
Well done Ryley
3 April 2026
Reply from Hays Travel - St Annes
Thank you for your kind comments. Team S Annes
Reply from Hays Travel - St Annes
Thank you for your 5 star review! It was a pleasure to book your next holiday :) Kind Regards, Ryley
Reply from Hays Travel - St Annes
Thank you for your 5* review! We will pass on your kind words onto Alanis :) Kind Regards, Team St Annes
The staff were excellent and very…
The staff were excellent and very knowledgeable and friendly
21 March 2026
Reply from Hays Travel - St Annes
Thank you for your 5* review! It was a pleasure to book your next trip :) Kind Regards, Ryley
HAYS via Ryley provided a good service.
19 March 2026
Reply from Hays Travel - St Annes
Thank you for your 5* review! It was so nice to meet you and get your holiday booked! Kind Regards, Ryley
A pleasure to book a holiday
Excellent friendly, professional service by James and all the staff. Always a pleasure calling in to see them and book a holiday. Our go to place if we want to book any holiday. Thank you. Lyn and Noel
26 March 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! It's always a pleasure when you come in and see is :) Hope to see you again soon. Kind Regards, Team St Annes
As always
As always, whenever we go into Hays at St Annes for information and ' bookings ' the help provided is ( on this occasion provided by Alanis ) exceptional and we would have no hesitation in using them again.
20 March 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! We will be sure to pass on your kind words to Alanis :) Kind Regards, Team St Annes
I was assisted by kate who was excellent .
I was assisted by the apprentice Kate .
She was friendly, welcoming and extremely patient and professional.
I changed my mind several times which didn’t bother her in the slightest, she was more than happy to help .
I would definitely recommend Kate to book with and Hays St Anne’s was a friendly, clean and welcoming branch .
20 March 2026
Reply from Hays Travel - St Annes
Thank you for taking the time to leave your kind review! I am so pleased your recent experience with us was excellent :) Kind Regards, Kate
Reply from Hays Travel - St Annes
Thank you for your kind feedback! We look forward to seeing you again soon Ryley :)
Reply from Hays Travel - St Annes
Thank you for your 5* review! We will be sure to pass this on to James :) Kind Regards, Team St Annes
Reply from Hays Travel - St Annes
Thank you for your lovely review! It was a pleasure to book your next holiday :) Kind Regards, Ryley
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