Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Prest... See more
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Absolutely fantastic service from Lisa, she rang me at home with a great deal so we went into the shop the day after and got our holiday booked exactly as we wanted within an hour. Fantastic service w... See more
Company replied
Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions t... See more
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Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
997 reviews
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Was very helpful and explained…
Was very helpful and explained everything that we needed to know 😃
5 May 2026
Reply from Hays Travel - Wigan
Mr Michael Calnan,
We are so happy that we could assist you and provide you with the information that you required. Thank you for your review.
Kind Regards
Yasemin
The staff was extremely helpful and…
The staff was extremely helpful and couldn’t do enough for us I told Kelly what we wanted and she found us a holiday in turkey thank you all at hays Wigan
3 May 2026
Reply from Hays Travel - Wigan
jack sellers,
We appreciate your kind words! It's wonderful to hear that our team was so helpful in finding the perfect holiday in Turkey for you. Thank you for booking with us.
Kind Regards
Kelly
Stress free, all boxes ticked !
Nicola ticked the boxes that we asked for and did her best to find us the best deal for our budget. She checked in regularly with us . Great customer service … Thankyou!
3 May 2026
Reply from Hays Travel - Wigan
customer,
We're so happy to hear that our team member met your needs and budget, and kept you informed. We appreciate your recognition of our customer service.
Kind Regards
Nicola
Excellent booking
Excellent booking, first time customer, the lady was so helpful. Our 1st cruise so not sure about what to book,but we came out very happy with our booking 😀
3 May 2026
Reply from Hays Travel - Wigan
Lynne Travis,
We're so happy to hear that you found the booking excellent and the staff member helpful, especially as first-time cruisers. Thank you for your review.
Kind Regards
Yasemin
Fathank yountastic service from Lindsey at Wigan…
Fantastic service from Lindsey at Wigan branch
21 April 2026
Reply from Hays Travel - Wigan
John Kay,
We are happy to hear that you had such a fantastic experience at our Wigan branch. Thank you for your positive feedback.
I'm a regular user Hay's Travel Wigan. el Wigan…
I'm a regular user Hay's Travel Wigan as I've always found my experience a satisfying one. This time I was seen by Nicola who was very attentive to my holiday needs. Once again I'm very satisfied.
28 April 2026
Reply from Hays Travel - Wigan
karen pilkington,
We're happy to hear that you consistently have a satisfying experience with us at Hays Travel Wigan. We appreciate your kind words regarding the attentive service you received; thank you!
Holiday booked is excellent value for…
Holiday booked is excellent value for money. My biggest praise goes to the staff, Kelly, who couldn’t have been more helpful and professional.
19 April 2026
Reply from Hays Travel - Wigan
We appreciate you sharing your experience. We're so glad to hear that you found your holiday excellent value, and that our staff were helpful and professional.
Kind Regards
Kelly
Efficient Service
Great service, Jasmine and Ellie so efficient, beat Live Holidays, always have a great experience at Wigan store. Josh so helpful with travel money.
15 April 2026
Reply from Hays Travel - Wigan
We're happy to hear that you consistently have a great experience at our Wigan store. It's great to know that our team provided such efficient and helpful service.
Kind Regards
Yasemin and Ellie :)
The girl who saw me Abbie was really…
The girl who saw me Abbie was really helpful sorted what I needed straight away good business from her and the company
11 April 2026
Reply from Hays Travel - Wigan
We appreciate you taking the time to leave us such a nice review! We are so happy to hear that you found our service helpful and efficient.
Kind Regards
Abbie
Easy to get pn with nothing to muvh…
Easy to get pn with nothing to muvh trounle.listen to what we wanted.
10 April 2026
Reply from Hays Travel - Wigan
Graham Smith,
We appreciate you taking the time to leave us such a wonderful review! We're so happy we could provide you with what you wanted.
I always book at Market place Wigan as…
I always book at Market place Wigan as they are very proffessional and know what they are doing. They are also a good bunch of human beings. I much prefer to book face to face than online.
16 April 2026
Reply from Hays Travel - Wigan
Claire Treacher,
We're happy to hear that you appreciate our professionalism and prefer booking in person. It's great to know you value our team's helpfulness. Thank you for your positive feedback!
Reply from Hays Travel - Wigan
customer,
We're so happy to hear our friendly staff were helpful! It's great to know we made your booking experience better than online searches.
Superb service
Your representative Hannah made the experience great. She was very friendly , helpful and professional and a credit to your company.
14 April 2026
Reply from Hays Travel - Wigan
Customer Harry Walls,
We appreciate you taking the time to share your experience. We are so glad to hear that our team member provided friendly, helpful, and professional service.
The staff are always really friendly…
The staff are always really friendly and professional and always happy to help
3 April 2026
Reply from Hays Travel - Wigan
We appreciate your feedback. We're happy to hear that our staff is friendly, professional, and helpful. Thank you for your positive comments.
Kind regards
Hays Travel Wigan
Lynsey was excellent spent a lot of…
Lynsey was excellent spent a lot of time with me trying to find my holiday and was very good eventually finding what I needed
10 April 2026
Reply from Hays Travel - Wigan
We appreciate you taking the time to share your experience. We're so happy to hear that our advisor was very patient and helpful in finding your holiday.
Kind regards
Lyndsey
The staff were very helpful and…
The staff were very helpful and knowledgeable understood exactly what we wanted.
2 April 2026
Reply from Hays Travel - Wigan
Tommy Rostron,
We appreciate your feedback and are so glad we understood your needs and provided helpful, knowledgeable service. Thanks!
Holiday booking …
Nicola was very helpful & patient with our booking. We went in not sure which cruise we wanted to go on . She give us prices for 2 which we fancied, then let me come home to think about it , Then she rang me the day after after I’d discussed it with others & we completely went for a different package and nothing was to much trouble. So booked it over the phone next day . She was very helpful x
8 April 2026
Reply from Hays Travel - Wigan
Gaynor Lowe,
We're happy to hear that our team member was helpful and patient while you were booking your cruise. It's great to know that nothing was too much trouble. Thank you for your positive feedback!
Reply from Hays Travel - Wigan
Thank you so much for your lovely feedback and it is a pleasure to book you on your wonderful cruises, Nicola x
Perfection
Joanna is very professional and friendly she made my booking extremely easy and everything went smoothly. I will be using Joanne for my next holiday trip and highly recommend her and hays travel.
5 April 2026
Reply from Hays Travel - Wigan
June Robinson,
Thankyou for your review - we will pass your message onto Joanne :)
Bespoke attention to detail.
Andrea is very friendly polite knowledgeable lady, who went the extra mile to tailor make my holiday to suit my requirements.
3 April 2026
Reply from Hays Travel - Wigan
Carol,
We appreciate you sharing your experience. We're happy to hear that our team member was friendly, polite, and knowledgeable, and tailored your holiday to your needs.
Kind regards
Andrea
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