Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Prest... See more
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Absolutely fantastic service from Lisa, she rang me at home with a great deal so we went into the shop the day after and got our holiday booked exactly as we wanted within an hour. Fantastic service w... See more
Company replied
Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our... See more
Company replied
Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions t... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
1k reviews
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The staff were very helpful and…
The staff were very helpful and knowledgeable understood exactly what we wanted.
2 April 2026
Reply from Hays Travel - Wigan
Tommy Rostron,
We appreciate your feedback and are so glad we understood your needs and provided helpful, knowledgeable service. Thanks!
Holiday booking …
Nicola was very helpful & patient with our booking. We went in not sure which cruise we wanted to go on . She give us prices for 2 which we fancied, then let me come home to think about it , Then she rang me the day after after I’d discussed it with others & we completely went for a different package and nothing was to much trouble. So booked it over the phone next day . She was very helpful x
8 April 2026
Reply from Hays Travel - Wigan
Gaynor Lowe,
We're happy to hear that our team member was helpful and patient while you were booking your cruise. It's great to know that nothing was too much trouble. Thank you for your positive feedback!
Reply from Hays Travel - Wigan
Thank you so much for your lovely feedback and it is a pleasure to book you on your wonderful cruises, Nicola x
Perfection
Joanna is very professional and friendly she made my booking extremely easy and everything went smoothly. I will be using Joanne for my next holiday trip and highly recommend her and hays travel.
5 April 2026
Reply from Hays Travel - Wigan
June Robinson,
Thankyou for your review - we will pass your message onto Joanne :)
Bespoke attention to detail.
Andrea is very friendly polite knowledgeable lady, who went the extra mile to tailor make my holiday to suit my requirements.
3 April 2026
Reply from Hays Travel - Wigan
Carol,
We appreciate you sharing your experience. We're happy to hear that our team member was friendly, polite, and knowledgeable, and tailored your holiday to your needs.
Kind regards
Andrea
First time booking with hays very…
First time booking with hays very professional and pleasant staff
30 March 2026
Reply from Hays Travel - Wigan
maria naylor,
We appreciate you choosing us for your booking! We're so glad you found our staff professional and pleasant. Thanks for the lovely feedback!
Kind regards
Andrea
Made to feel welcome
Made to feel welcome, very helpful, knowledgeable, and patient, helped us source the holiday we wanted.
The process from start to finish was made easy by Yasemin
30 March 2026
Reply from Hays Travel - Wigan
Keith Tennant ,
We appreciate you sharing your experience. We are so glad that we could help you find the holiday you wanted and that the process was easy for you.
Kind regards
Kelly
Agent was very knowledgeable and had…
The agent was very knowledgeable and had personal experience of the trip and recommendations.
Very helpful
29 March 2026
Reply from Hays Travel - Wigan
Sarah Brandon,
We appreciate you sharing your experience. We're happy to hear that you found our agent knowledgeable and helpful with recommendations.
Kind regards
Lisa
Solo traveller age 70
Kelly was friendly and professional throughout. She was patient and knowledgeable, taking time to go through my options as a solo traveller. She showed a good level of understanding of my needs and explained clearly the next steps.
29 March 2026
Reply from Hays Travel - Wigan
Christine,
We appreciate you sharing your experience. We're happy to hear that our representative was friendly, professional, patient, and knowledgeable in helping you explore your options as a solo traveler.
Kind regards
Kelly
Everything was made so easy
Everything was made so easy, the booking was completed with ease and satisfaction.
28 March 2026
Reply from Hays Travel - Wigan
Neil Ancell,
We appreciate your kind words and are so happy we could provide such a smooth, satisfactory booking experience. Thanks for your review!
Kind regards
Yasemin
Kelly is a credit to your company
Kelly, your rep was fantastic, she went through different options and resorts to help us choose where we wanted to go. She was very professional, friendly and understanding, in fact everything you would expect from a true professional.
24 March 2026
Reply from Hays Travel - Wigan
Mr Yates,
We appreciate you sharing your experience. We're happy to hear that our representative was professional, friendly, and helpful in guiding you through the options to choose your destination.
Helpful staff and from Andrea at Wigan
Helpful staff and from Andrea at Wigan
Great to deal with
18 March 2026
Reply from Hays Travel - Wigan
James,
We appreciate you taking the time to share your positive experience with our team. We are so glad that you found our staff helpful and great to deal with.
5* agency…
This is my 2nd time using this agency and it was as good as ever. We found the perfect holiday for our family of 5 and looking forward to Easter break. Abbi was super helpful and very thorough while getting the best deal. 5*
19 March 2026
Reply from Hays Travel - Wigan
Ms Angelika Tracevska,
We're happy to hear that you had another great experience with our agency. It's wonderful that we could find the perfect holiday for your family. We appreciate your kind words.
Kind regards
Abbie
Reply from Hays Travel - Wigan
We are so happy to hear that the process was easy for you. Thank you for your lovely feedback; we appreciate it greatly. We hope you have an amazing time.
Kind regards
Yasemin
Reply from Hays Travel - Wigan
Thankyou for your review.
We hope you have an amazing holiday.
Andrea
Andrea was very patient and attentive
Andrea was very patient and attentive. She offered her valuable knowledge and experience to help with our travel plans.
15 March 2026
Reply from Hays Travel - Wigan
Mr & Mrs Willis,
We appreciate you sharing your kind words about the assistance you received while planning your trip. We're so glad that you found the service helpful!
wigan, Hays Travel
lHAPPY DAYS…
Always a pleasure to go in to see all the smiling faces.
I have been going into the Wigan shop for many years and hope to keep doing so.
11 March 2026
Reply from Hays Travel - Wigan
Stephen Cook,
We're delighted you find it a pleasure to visit our shop and see our team's smiling faces. It's wonderful to hear you've been a customer for many years.
wigan, Hays Travel
Reply from Hays Travel - Wigan
Angela Taylor,
We appreciate your continued patronage and are so glad you are consistently happy with our service.
wigan, Hays Travel
Andrea was great and very patience with…
Andrea was great and very patience with us and taking into account all our requests.
7 March 2026
Reply from Hays Travel - Wigan
Mrs Hulse,
We appreciate your kind words! We are so happy we could assist you with your requests and provide excellent support.
wigan, Hays Travel
Reply from Hays Travel - Wigan
John Menguy,
We appreciate your feedback and are so happy to hear you found our team helpful and knowledgeable!
wigan, Hays Travel
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