Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Prest... See more
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Absolutely fantastic service from Lisa, she rang me at home with a great deal so we went into the shop the day after and got our holiday booked exactly as we wanted within an hour. Fantastic service w... See more
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Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our... See more
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Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions t... See more
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Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
1k reviews
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No …brew :-]
they really pushed to get us the holiday we wanted and we are now happy with what we got the only thing missing was a cup of tea when we were picking are holiday . but thank you
25 February 2026
Reply from Hays Travel - Wigan
Philip Pennington,
We're happy to hear that we could help you get the holiday you wanted. We appreciate your positive feedback and will work on providing refreshments during planning.
wigan, Hays Travel
Kelly a credit to hays travel,
Kelly a credit to hays travel,
Patience was needed to book our holidays but we got there
, all booked now after many options ,
Really pleased with the service .
4 March 2026
Reply from Hays Travel - Wigan
Michael Winstanley,
We're happy to hear that you are pleased with the service you received while booking your holiday. We appreciate your patience, and we are so glad we could help you find the perfect option!
wigan, Hays Travel
The lady was very helpful and very pleasant.
Everyone was pleasant and I certainly couldn’t complain about anything. I am an elderly lady and because people were attentive it gave my friend confidence to book this holiday.
24 February 2026
Reply from Hays Travel - Wigan
Evelyn Roden,
We appreciate you sharing your kind words! We're so happy everyone was pleasant and that your friend felt confident booking. Thank you for your review.
wigan, Hays Travel
Reply from Hays Travel - Wigan
Eileen Bennett,
We appreciate your positive comments regarding our helpfulness and the welcoming environment. Thanks!
wigan, Hays Travel
Great experience
The minute we walked through the door, we was welcomed with smiles and instantly felt at ease as this was our first time booking a family holiday. Nicola was fantastic, nothing was too much trouble and found us the best deal for our holiday. We have recommended hays travel to our family and friends for the next time they are booking an holiday.
27 February 2026
Reply from Hays Travel - Wigan
Sarah,
We're happy to hear that you felt at ease booking your first family holiday with us. It's great to know that our team member provided fantastic service and found the best deal for you. Thank you for recommending us!
wigan, Hays Travel
Nothing was too much trouble.
Nothing was too much trouble.
Explanations very thorough
Friendly too
28 February 2026
Reply from Hays Travel - Wigan
Mrs Joyce Rotherham,
We appreciate your kind words! We are so happy we could provide you with such thorough explanations and friendly service; thank you!
Wigan, Hays Travel
She was a lovely person who found me a…
She was a lovely person who found me a great deal after visiting other travel agents what was alot more expensive so I was amazed at what she found me
20 February 2026
Reply from Hays Travel - Wigan
Kim,
We are so happy to hear that you had such a positive experience and that our team member found you a great deal. Thank you for sharing your feedback!
wigan, Hays Travel
Excellent and professional advice and…
Excellent and professional advice and knowledge. Kind and considerate staff willing to go the extra mile to get the best deal. Thank you!
27 February 2026
Reply from Hays Travel - Wigan
Jane.L,
We appreciate you sharing your experience. We're happy to hear that you received excellent, professional advice and that our staff were kind and considerate.
wigan, Hays Travel
Very helpful from start to finish
Very helpful from start to finish. Are assistant Kelly was super helpful and very cheery. Best of all we booked a holiday
22 February 2026
Reply from Hays Travel - Wigan
Thank you for booking with Hays Travel in Wigan and the great feedback, this really is appreciated. Hope you have a lovely time in Fuerteventura and cannot wait to hear all about you're holiday when you get back.
They couldn't do enough for us very friendly and sorted us a great holiday
They couldn't do enough for us very friendly and sorted us out with a great deal
22 February 2026
Reply from Hays Travel - Wigan
We appreciate you sharing your positive experience! We are so happy we could provide you with friendly service and a great deal.
Wigan, Hays Travel
Kelly
The staff were very friendly,helpful…
The staff were very friendly,helpful and knowledgeable
6 February 2026
Reply from Hays Travel - Wigan
We appreciate your positive feedback; we are so glad to hear that our staff were friendly, helpful, and knowledgeable during your visit.
Hays Travel
Lyndsey
Honeymoon to Mauritius
Amanda from the Wigan branch was amazing! She took the time to search and help us to find the perfect destination/location for our honeymoon in June. This is the second time we have used Hays travel in Wigan in the last 6 months, and will definitely book through them again
13 February 2026
Reply from Hays Travel - Wigan
We're happy to hear that you had such a positive experience at our Wigan branch. It's great to know that our team helped you find the perfect honeymoon destination, and we appreciate your continued trust in us.
Hays Travel
Andrea
Reply from Hays Travel - Wigan
We appreciate you taking the time to leave us such a wonderful review; we are so happy to hear about your positive experience with our team.
Wigan, Hays Travel
Abbie
Found us what we wanted with no fuss
Found us what we wanted with no fuss
Got just what we wanted and more.
18 February 2026
Reply from Hays Travel - Wigan
We're happy to hear that we could assist you in finding what you wanted without any hassle. Thank you for your positive feedback; we appreciate it.
Wigan, Hays Travel
Lyndsey
Excellent service .
The young travel Consultant Kelly, was very polite, calm, knowlegable and listened to what our needs were. She brought severel options up untill we found the one which suited our needs. Would reccommend Hays to anyone.
18 February 2026
Reply from Hays Travel - Wigan
We appreciate you taking the time to share your experience. We're happy to hear that our consultant was able to assist you in finding the perfect option to suit your needs.
Wigan, Hays Travel
Kelly
Gave me the hotel and flight times I…
Gave me the hotel and flight times I requested without any quibble
10 February 2026
Reply from Hays Travel - Wigan
We're happy to hear that we provided you with the hotel and flight times you wanted. Thank you for your positive feedback; we appreciate it.
Hays Travel
Kelly
I was very satisfied with Nicola and…
I was very satisfied with Nicola and Lindsey they explained everything very clear and professional
Also a good deal
17 February 2026
Reply from Hays Travel - Wigan
We're happy to hear that you were very satisfied with the clear and professional explanations provided, and that you received a good deal.
Wigan, Hays Travel
Another fantastic experience wouldn't…
Another fantastic experience wouldn't book with anyone else
11 February 2026
Reply from Hays Travel - Wigan
We're happy you had another fantastic experience. We appreciate your continued trust in our services; thank you so much!
Hays Travel
Abbie
Very helpful and friendly
Very helpful and friendly. Always book with Hays Travel because they listen to what you want and need out of a holiday.
14 February 2026
Reply from Hays Travel - Wigan
We appreciate your kind words! It's great to know we're providing the support you need to plan your perfect holiday. Thank you for booking with us!
Hays Travel
Kelly
Just booked a 10 day holiday to…
Just booked a 10 day holiday to Tenerief for my wife and i plus my son and grandson, our agent Abbie was so so friendly and helpful we've never been there before and she was very informative she helped find a complex to accommodate all of us including our 6 year old grandson ,well done Hays travel especially Abbie.
12 February 2026
Reply from Hays Travel - Wigan
We're happy to hear that you found our agent so friendly and helpful when booking your holiday to Tenerife. We appreciate you sharing your positive experience with us!
Hays Travel
Abbie
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