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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the prompt delivery service, noting that packages consistently arrive quickly and safely within the expected time frame. Many buyers also mention that the products offer great value for money and come at very fair, competitive prices. Some reviewers were not happy with faulty items, mentioning that certain replacement cartridges arrived damaged or did not work properly. Other shoppers experienced trouble with device compatibility, stating that printers frequently failed to recognize the supplied components. Additionally, a few customers encountered difficulties when trying to secure refunds or resolve delivery issues with the support team.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, highlighting both satisfaction and severe... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting prompt and fast arrivals.... See more

Order

Reviewers highlight ambiguous aspects of order with mixed experiences regarding their purchases. Some... See more

Price

People report positive experiences with price, often highlighting great value and affordability. Reviewers... See more

Quality

Users describe ambiguous interactions with quality, noting both severe issues and pleasant surprises.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Not what I was expecting but after requesting a refund I will get refunded. Their response to my email was very prompt though they hadnt returned my call after I left a voice message. Dont think I'll... See more

Rated 5 out of 5 stars

I ordered some oven bulbs via Amazon. They were cheaper than any others and included delivery in the price. The bulbs arrived by Royal Mail two days later. I fitted one without any problems and it wor... See more

Rated 5 out of 5 stars

High power LED bulbs that produce bright white daylight (6500K) are hard to find. Getting a 4-pack of Energiser branded bulbs at a good price was value for money. Delivery via the Post Office was re... See more

Rated 5 out of 5 stars

Really great product and fast delivery! I appreciate the helpful option for disposing of the old ink cartridge. Will definitely buy again.


3.3

Average

TrustScore 3.5 out of 5

147 reviews

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No history of asking for reviews

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3.3

All reviews

(147)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Items not described

The product description was black and tri-colour on ebay. I noticed there was a shortage of black ink at the time. I placed an order through them because they were the only one said black ink was in stock. I needed a black one !! .... When I received the goods, they were both tri-colour. Sent email to them, they insisted I ordered tri-colour from the drop down menu, only I remember there wasn’t one. They even sent the screenshot of their NEW listing but that was irrelevant. After a handful of emails back and forth, they gave me the option to return the ink cartridges in original condition. Honestly, by that time I lost trust completely with them, let alone sending it back risking they’d turn round and said they didn’t receive it. I don’t want anything to do with them. They even barred me from writing review on my purchase on ebay.

13 February 2021
Unprompted review
Rated 1 out of 5 stars

This is the same VAT evading company as…

This is the same VAT evading company as Office Beaver (search 'office beaver' in trustpilot and you'll see for yourself what sort out outfit this is)

My item was held in customs as Ink Jungle and Office Beaver don't declare the VAT.

My order was for £80 and the allowance is £15. I had to pay the additional and a Royal Mail surcharge to receive my goods.

This company wasn't interested in helping me when I contacted them.

19 January 2021
Unprompted review
Rated 1 out of 5 stars

Refunds

Appear to make return deliberately difficult and charge £3.99 to put item back on shelf- won’t ever buy printer supplies from this company. No other return via Amazon have included extortionate charge!
Having paid to post item and still waiting for refund

11 January 2021
Unprompted review

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