Good App, makes you drive safer naturally, the odd small prize is a great incentive My only gripe, is you can't see how and why youve scored what you've scored, that would be beneficial to to see... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After having a mid route change of van, I was awarded five penalties on my original vehicle. I contacted Lightfoot to explain that a change of vehicle had occurred and the penalty points were at a t... See more
Company replied
Expectations set, managed and surpassed! Great customer service, realistic pricing and an outstanding result. genuinely a lovely guy to deal with and deserves to be very successful! We'll use Colin a... See more
Company replied
I've driven for over 40 years and can honestly say that lightfoot has taught me to be a better driver in the last few years. Even when you drive a vehicle without Lightfoot, it becomes apparent that y... See more
Company replied
Company details
- #11 of 13 best companies in Telematics Service
- #108 of 122 best companies in Business-to-Business service
- #47 of 67 best companies in Electronics Company
- #20 of 23 best companies in Electronics manufacturer
- #11 of 12 best companies in GPS supplier
- #88 of 126 best companies in Software company
Written by the company
Lightfoot has been specifically designed to help businesses run safer and more efficient fleets. Unlike traditional big-brother black boxes, Lightfoot is all about the driver, the human-in-the-machine, and the person with the power to make the difference. Lightfoot empowers those in the driving seat to drive change by adapting their driving style through visual and audible prompts from our unique in-cab device. When drivers adapt to Lightfoot's smoother driving style, they become 'Elite Drivers' (scoring 85% or above). For some drivers that’s a big change, for others a small change, for some it’s no change at all. ‘Elite Drivers’ receive benefits and rewards via the Lightfoot app, which includes features such as The Drivers Lottery where 1 in 10 ‘Elite Drivers’ win cash prizes every week - we are the world’s first technology to reward better driving. When a fleet as a whole achieves Elite status, this can result in reductions in fuel consumption and emissions of up to 15%, reductions accidents by up to 40% and wear and tear costs reduced by up to 45%. Lightfoot is the only Insurer-endorsed driver safety technology thanks to validated accident reduction results seen over millions of miles of driving data. Lightfoot is installed in 30k+ vehicles and is used by 50k+ drivers from more than 200 companies who are committed to safer, greener and more efficient motoring. If you are a business customer already using Lightfoot and require support, please contact your Account Manager or support@lightfoot.co.uk If you’re a Lightfoot driver – our Engagement Team would love to hear about your experience through driverrewards@Lightfoot.co.uk - the Engagement team are here exclusively to help you the drivers, not your employers. We understand that changing years of driving habits can be challenging and even irritating at first. Remember, you don’t need to be perfect, the target is 85% not 100%, which gives you plenty of scope to drive in the amber and red when required and still achieve ‘Elite Driver’ status. We created our industry-first driver engagement platform – real cash, real rewards, real prizes, real winners – to ensure drivers are rewarded for challenge and inconvenience of adapting to Lightfoot. One in ten ‘Elite Drivers’ win cash prizes every week through The Drivers’ Lottery. As a driver, you are one of more than 50,000 using Lightfoot. The vast majority of drivers are happy with the experience, but a tiny proportion (0.1%) have used this forum to express their displeasure. We hope that your experience has been a positive one and that you’re here just having a look around, but if you are frustrated and here to vent your rage then please instead contact our Engagement team via driverperks@Lightfoot.co.uk - the Engagement team are here exclusively to help you..
Contact info
Winslade Park, EX5 1FY, Clyst St Mary, United Kingdom
- 01392340419
- support@lightfoot.co.uk
- www.lightfoot.co.uk
4.2
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lightfoot is great
Lightfoot is great for improving my driving, I feel like I've improved and became friends with the throttle since I've been using it. The app is easy to use and it was incredibly easy for me to set up my account.
23 September 2025
Unprompted review
Reply from Lightfoot
Hi Dylan, this is great to read that you and the accelerator are getting on better since driving with Lightfoot. We are also happy to hear that the app set up was straight forward, and easy to use.
Could have more incentive
Could have more incentive, a better chance to win? The last time I won before this was 3 years ago, and the prize isn't worth it, a couple of £'s
23 September 2025
Unprompted review
Reply from Lightfoot
Just like the normal lottery there is no guarantee that you will win, but we do ensure we always offer a 1 in 9 chance of winning no matter how many people are eligible. With a chance to win up to £100 every week, we do recommend that you keep entering as you could be the next big winner.
Fast response and resolved my issue
Quick response and responded to my issue effectively
19 September 2025
Reply from Lightfoot
Thank you for the great review.
Wrong van, Wrong time, Wrong score!
After having a mid route change of van, I was awarded five penalties on my original vehicle.
I contacted Lightfoot to explain that a change of vehicle had occurred and the penalty points were at a time after the swap. They were very helpful & investigated the situation resulting in the amendment of my score. Very good service. Thank you.
18 September 2025
Reply from Lightfoot
We love hearing how great the support team handled your query, and resolved all your issues. Thank you very much for taking the time to write the review.
Not so heavy-footed!
Great device, with a fun app too.
Good stuff Lightfoot 👏
16 September 2025
Unprompted review
Reply from Lightfoot
Great to hear that you have achieved a lot with the help of Lightfoot, and that you are enjoying the app.
Great app and useful information
Daily able to track your driving standards and review the overall performance
Offering opportunities to meet kids and achieve business goals
9 September 2025
Unprompted review
Reply from Lightfoot
Hi Robert, glad to hear you are reaping the benefits of driving with Lightfoot. Best of luck in the competitions.
Very easy to use and register
Very easy to use and register . Plus great prizes for doing what you normally do anyway 👍
11 September 2025
Unprompted review
Reply from Lightfoot
Exactly, winning prizes for just doing your job well is a great feeling.
Extremely helpful in assisting me with…
Extremely helpful in assisting me with the issue I had with my account
11 September 2025
Reply from Lightfoot
Thank you for the great review.
I had an issue with my app
I had an issue with my app. It didn’t show me any records. I emailed the support team. The replied quickly. They helped and fixed the issue. Good job!
11 September 2025
Reply from Lightfoot
Thank you for taking the time to leave this valued feedback, were happy that our support team helped you resolve your issue.
It makes you think to improve your…
It makes you think to improve your driving and knowing you could win something easy to monitor your driving habits
10 September 2025
Unprompted review
Reply from Lightfoot
Thank you Sarah for this fantastic review, we are happy to hear that you are feeling the advantage of Lightfoot.
Make driving a safer experience
Lightfoot is a great tool for making you a better & more considerate driver.
10 September 2025
Unprompted review
Reply from Lightfoot
Hello Cyril, we are happy that you are seeing the advantages of driving with Lightfoot. Thank you for the great review.
Reply from Lightfoot
Thank you for the great review.
Reply from Lightfoot
Thank you for the great review.
I am all about safe & economical…
I am all about safe & economical driving but how are you expected to improve when the app or website does not tell you why you are being knocked down on your overall score.
Surely this would be a tool to identify where you need to improve.
I had read in previous reviews on this site and your answer was rather flippant, to receive "ultra drive status" you only need to score 85% or more and that it does not detect speed which I have now found is untrue.
If you do want answer a review, please be truthful.
This is supposed a tool to improve driving standards or is it just a tool for your employer to beat you with when they choose too.
I have much more to say, but will await your/ Lightfoot reply
5 September 2025
Unprompted review
Reply from Lightfoot
Hello Terence, your fleet managers will have access to the Lightfoot management portal, which gives a more detailed breakdown of your driving and the scores. If you speak to your fleet management they should be able to guide you in the right direction to help you improve your scores.
Speed can be detected by Lightfoot and reported back to management, depending on a fleet's settings. However, the Lightfoot score is not based on speed but by how efficiently the driver got to that speed. Your score is made up of your time in the most efficient green zone, minus any time in red and minus 0.5% for any Lightfoot penalties. You'll hear two prompts from your in-cab device, letting you know that you may not be driving at optimal efficiency, before receiving any penalties that affect your score.
Our intention is that Lightfoot should be a tool to encourage more efficient driving through positively motivating drivers to access their own driving behaviour information (ie their score) and rewarding good driving through our range of prize draws. This is how we present it to all our customers, but ultimately we can't control how they use it. Please contact us at support@lightfoot.co.uk if you have anything further to ask.
Reply from Lightfoot
Thank you for the great review.
Good App
Good App, makes you drive safer naturally, the odd small prize is a great incentive
My only gripe, is you can't see how and why youve scored what you've scored, that would be beneficial to to see to help improve your own score.
2 September 2025
Unprompted review
Reply from Lightfoot
Hi Dean, thanks for your feedback. Your managers are able to see your driving in greater detail via the Lightfoot management portal, which they can then go through the finer details with you, if you feel you would like to improve.
I enjoy the challenge of being 100%…
I enjoy the challenge of being 100% driver stats, but it gripes that pickers get weekly payments of much more than our drivers get at Tesco.
1 September 2025
Unprompted review
Reply from Lightfoot
Hi Brian, unfortunately the Tesco pickers have competitions that are just for them and funded by Tesco, whereas the Lightfoot competitions are for all of Lightfoot's drivers and funded by us.
James sorted my issue quickly and with…
James sorted my issue quickly and with real personable service. He was friendly and made sure that the issue would be prevented for others in the future.
22 August 2025
Reply from Lightfoot
Hi Jodie, thank you for taking the time to leave this lovely feedback, we will make sure it is fed back to James.
Very rarely win
Very rarely win. Have discussed with colleagues and they have same issue. If anyone wins it's usually £3. Really disappointing. Why should we even bother entering
19 August 2025
Unprompted review
Reply from Lightfoot
Just like the normal lottery there is no guarantee that you will win, but we do ensure we always offer a 1 in 9 chance of winning no matter how many people are eligible. With a chance to win up to £100 every week, we do recommend that you keep entering as you could be the next big winner.
Great at at tracking
Great at at tracking. Rewards and offers makes it even better.
12 August 2025
Unprompted review
Reply from Lightfoot
Thank you for the great feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.