Booked in for a major service and MOT for the 29th June. Unfortunately due to part issues Mr clutch was unable to complete the job until the next day however communication was made with plenty of n... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Another great experience with Mr. Clutch. They’re always honest, reliable, and deliver exactly what they promise. I went in with an engine light issue and was told the part would arrive early next wee... See more
Company replied
I had an MOT done at the Oxford branch yesterday and the chap on reception could not have been more lively. Great attitude and the team were really helpful during my MOT, even letting me keep my car t... See more
Company replied
I’ve not used this garage before but I made a last minute booking for an MOT as I’d been let down by another garage. However, I shall definitely return as this garage did a fantastic job. They’re... See more
Company replied
Company details
Information provided by various external sources
Mr Clutch Autocentres are nationally recognised as the UK's leading clutch, brake & transmission specialist. With over 45 autocentres throughout the country providing a wide range of garage services that include full car servicing general repairs and MOTs.
Contact info
2 Priory Road, ME2 2EG, Rochester, United Kingdom
- 01634 717747
- customerservices@mrclutch.com
- www.mrclutch.com
4.7
Excellent
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The nicest team around
The nicest team around. Mark is a true stand out as the manager. Super friendly and extremely helpful.
1 May 2026
Unprompted review
Reply from Mr Clutch
Hi Francessca Howard,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Easy to book in
Easy to book in, reasonably priced and great communication from a friendly team.
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Stephan Smith,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Brilliant service every year
Brilliant every year! Good price, cool discount codes and the manager is really excellent, he has such a positive attitude and always happy to help. Hope he's paid well as it's hard to find great staff these days! :-)Thank you!!!
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Kate Clark,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Very friendly service
Very friendly service from guy on reception, fair price, MOT and any work done quickly
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Jenna Duncan,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Previously used their Enfield garage…
Previously used their Enfield garage without issues, but my most recent experience was very disappointing. My car was damaged while in their care, and despite clear evidence, responsibility was initially denied and the matter was handled poorly, with dismissive communication and lack of transparency.
Although they eventually admitted fault after cctv footage and external ombudsman complaint, and paid for the repairs the process was unnecessarily stressful and drawn out.
Due to the noticeable damage and the way it was initially handled, I would not recommend this garage.
11 July 2025
Unprompted review
Reply from Mr Clutch
Hi Linah M,
Thank you for taking the time to provide your feedback, we're really sorry to hear that you're unhappy with the service that you've received.
Please can you contact our Customer Services Team, so we can fully investigate your concerns?
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Miss Natasha Bonsu,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Great honest service
Serviced my car offered a return without charge if my warning light returned. Very helpful and prompt service!
23 April 2026
Unprompted review
Reply from Mr Clutch
Hi Danny Ryder,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Brilliant service
Brilliant service. Manager went out of his way to help
28 April 2026
Unprompted review
Reply from Mr Clutch
Hi Darren Loftus,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Mint
Great price with excellent services. Drop my car this morning and get back before noon. New, branded quality parts have been replaced in the brake service. Highly recommended.
29 April 2026
Unprompted review
Reply from Mr Clutch
Hi Jerry Cheung,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Great team at Mr Clutch.
The team at Mr Clutch, especially Steve were excellent - from taking the time to talk with me (repeatedly) at the quote stage, proactively warning me of issues with sourcing parts (not their fault) and during the work, they were excellent.
There were a few challenges with the car - they kept me up to date throughout the process, which was very confidence inspiring. I really appreciated the time they took to talk me through the work - knowing what is happening and having an understanding of the work I am paying for is something I really value.
24 April 2026
Unprompted review
Reply from Mr Clutch
Hi Tom,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Paul Day,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Good and great service
Good and great service. I brought my red countryman in to change clutch and oxygen sensor at the Kingston branch, the price was reasonable with excellent 5 star customer service. Thank you.
27 April 2026
Unprompted review
Reply from Mr Clutch
Hi Michael Hsieh,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Fast and efficient as normal 👍🏻
28 April 2026
Unprompted review
Reply from Mr Clutch
Hi James S,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Could've of asked for a more helpful…
Could've of asked for a more helpful garage. Best in medway.
21 April 2026
Unprompted review
Reply from Mr Clutch
Hi Danny,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Wouldn’t go anywhere else!
I’ve been using Mr Clutch Reading for over 5 years now for servicing, MOT and the replacement of different parts, and I couldn’t recommend Mr Clutch enough! All staff are really helpful, friendly and welcoming, and they have gone above and beyond on multiple occasions to sort out different issues I have had. Prices are competitive too. I wouldn’t take my car anywhere else!
10 March 2026
Unprompted review
Reply from Mr Clutch
Hi Georgia,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Had a new clutch and flywheel fitted…
Had a new clutch and flywheel fitted which they charged a bombshell for but on top, they broke a clip and put a split in my coolant tank,when I asked how much to have fixed they wanted £300 for. They also cut the wire protection casing which they didn't replace just wrapped them up so I all wasn't able satisfied customer.
1 April 2026
Unprompted review
Reply from Mr Clutch
Hi Ryan Boyle,
Thank you for taking the time to provide your feedback, we're really sorry to hear that you're unhappy with the service that you've received.
Please can you contact our Customer Services Team, so we can fully investigate your concerns?
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Kevin Brown,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Mr Clutch Crayford great service
Mr Clutch Crayford fixed the exhaust on my 2001 Toyota Previa really quickly, at a very good value for money price. The service received from the mechanics was very friendly and efficient. An overall great experience.
15 April 2026
Unprompted review
Reply from Mr Clutch
Hi Gary Davis,
Thank you for taking the time to provide your feedback.
As we’re committed to providing 5 star customer services at Mr Clutch, please could you send your booking details, and what we could have done to achieve a 5 star review, across to our Customer Services Team.
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Always had a good experience and…
Always had a good experience and recently we had an emergency repair . Done by one of your mechanics very quickly due to a family bereavement .
20 April 2026
Unprompted review
Reply from Mr Clutch
Hi Rojy Koshy,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Clutch fitted on a zaffia
Dropped car off before 9 finished by 2 as price quoted, would definitely use them again
21 April 2026
Unprompted review
Reply from Mr Clutch
Hi Mr Ackland,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
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