Booked in for a major service and MOT for the 29th June. Unfortunately due to part issues Mr clutch was unable to complete the job until the next day however communication was made with plenty of n... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Another great experience with Mr. Clutch. They’re always honest, reliable, and deliver exactly what they promise. I went in with an engine light issue and was told the part would arrive early next wee... See more
Company replied
I had an MOT done at the Oxford branch yesterday and the chap on reception could not have been more lively. Great attitude and the team were really helpful during my MOT, even letting me keep my car t... See more
Company replied
I’ve not used this garage before but I made a last minute booking for an MOT as I’d been let down by another garage. However, I shall definitely return as this garage did a fantastic job. They’re... See more
Company replied
Company details
Information provided by various external sources
Mr Clutch Autocentres are nationally recognised as the UK's leading clutch, brake & transmission specialist. With over 45 autocentres throughout the country providing a wide range of garage services that include full car servicing general repairs and MOTs.
Contact info
2 Priory Road, ME2 2EG, Rochester, United Kingdom
- 01634 717747
- customerservices@mrclutch.com
- www.mrclutch.com
4.7
Excellent
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clutch fitted on a zaffia
Dropped car off before 9 finished by 2 as price quoted, would definitely use them again
21 April 2026
Unprompted review
Reply from Mr Clutch
Hi Mr Ackland,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Nadarajah Rathakrishnan,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Super helpful and gets the job done!
Super helpful and make you feel really welcome. I stopped off once for a small issue with my bonnet - which a very kind gentleman resolved in a matter of minutes with no fuss. Because of that interaction I took my car for an MOT and again was not disappointed. Customer service goes a long way & so does resolving things in a timely manner - so, thank you mr clutch Southend team!
17 April 2026
Unprompted review
Reply from Mr Clutch
Hi Becky,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Great service & advice from all at Mr…
Great service & advice from all at Mr Clutch Fishponds
17 April 2026
Unprompted review
Reply from Mr Clutch
Hi Mrs Joanne Brown,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
As always going above and beyond to…
As always going above and beyond to exceed customer expectations highly recommended garage friendly efficient and well located
16 April 2026
Unprompted review
Reply from Mr Clutch
Hi Nino Meriano,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Booked in service and MOT but then…
Booked in service and MOT but then found a problem that needed sorting quickly. Spoke to them and they managed to fit me in earlier and resolve the issue whilst doing MOT & Service. We're very helpful and accommodating.
16 April 2026
Unprompted review
Reply from Mr Clutch
Hi Alan Mason,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Quick and efficient for a reasonable…
Quick and efficient for a reasonable price.
15 April 2026
Unprompted review
Reply from Mr Clutch
Hi Alex,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Great service and trust worthy
I’ve taken my car to Mr Clutch in Strood for servicing three years in a row now, and they’ve been consistently superb every time. They always do exactly what’s needed, keep me informed of any issues, and give clear, honest advice on what to do next.
You really can’t ask for more than that—great service from start to finish. Highly recommended!
15 April 2026
Unprompted review
Reply from Mr Clutch
Hi Brian,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Excellent service
Excellent service. Greeted by friendly & professional staff.
MOT was completed within the timeframe quoted.
Would recommend to friends & family.
10 April 2026
Unprompted review
Reply from Mr Clutch
Hi Sharon Tatlor,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
I booked the day before
I booked the day before, dropped my car off, I was told that it would be ready in an hour, I returned pretty much an hour later on the dot and the car was ready. Staff were polite professional and helpful, would definitely recommend using, much better than service from Halfords
9 April 2026
Unprompted review
Reply from Mr Clutch
Hi,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Steve is very knowledgeable and helpful
9 April 2026
Unprompted review
Reply from Mr Clutch
Hi,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Really friendly and helpful
Really friendly and helpful when car failed MOT at getting it fixed in a short space of time and providing the estimate required so I could claim under warranty.
8 April 2026
Unprompted review
Reply from Mr Clutch
Hi,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Service delivered as promised in every way.
Arrived a little before booked slot - no problem. Reception was easy, friendly and professional .
As I had another appointment, my vehicle was left and I was promised a call when work was complete. As agreed I received a call some 90mins later to confirm completion/vehicle ready for collection - excellent.
7 April 2026
Unprompted review
Reply from Mr Clutch
Hi Tony Golds,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Paula and Terri,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Very good service
Very good service. Man on the front desk was very knowledgeable. My MOT was dont in less than an hour.
Great service at a good price
7 April 2026
Unprompted review
Reply from Mr Clutch
Hi Natalie,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
I have been taking my cars here for…
I have been taking my cars here (Hemel Hempstead) for many years now and thought I’d give a review as my 15 year old focus just passed again. Very honest. Never up sell. Wouldn't take my cars anywhere else.
4 April 2026
Unprompted review
Reply from Mr Clutch
Hi Anthony Christofi,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
needed all brake pads and discs…
needed all brake pads and discs replacing on car easy booking all work done same day working cheaper then all competitor's by £200.00 polite staff friendly excllent service will use again
2 March 2026
Unprompted review
Reply from Mr Clutch
Hi Barry Patrick,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Anna Jackson,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Excellent service
Excellent service, very happy with their work, great value
27 March 2026
Unprompted review
Reply from Mr Clutch
Hi John Page,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Great service from the team at Mr…
Great service from the team at Mr Clutch —professional, friendly, and clearly know what they’re doing. Highly recommend!
25 March 2026
Unprompted review
Reply from Mr Clutch
Hi Irina Plescan,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
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