We visited the ProCook store at the Arndale Centre in Manchester this afternoon at around 4:30pm, and from the moment we walked in, James, the manager, was absolutely lovely. He was so w... See more
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See what reviewers are saying
Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
Company replied
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... See more
Company replied
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... See more
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, United Kingdom
- 01615156449
4.8
Excellent
254 reviews
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Reply from ProCook - Arndale
We're glad you enjoyed your experience with us again! Thank you for sharing your positive feedback; we appreciate it.
Good selection of products
Good selection of products and friendly staff. I had my eye on their new wooden ribbed utensil holder which was why I went, they have lots of nice stylish cooking utensils here. It was also good that they had a 10% NHS discount if you spend over £30. I will likely come back for more kitchen stuff as the need arises
29 March 2026
Reply from ProCook - Arndale
We're happy to hear you found a good selection of products and friendly staff. It's great you liked the wooden ribbed utensil holder and stylish cooking utensils. We appreciate you noting the NHS discount and hope to see you again for more kitchen items.
Experience
Experience
The workers were great and helped me to go along with my shopping in the best manner possible. They made me aware of the 1 year warranty on all products which led me to recommend the place further to other friends and family.
29 March 2026
Reply from ProCook - Arndale
We're happy to hear the team members assisted you with your shopping. It's great they informed you about the warranty, leading you to recommend us. We appreciate your positive feedback.
Reply from ProCook - Arndale
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our knowledgeable and fun staff.
Amazing products and good customer service
I like shopping at ProCook because of the affordable kitchen gadgets. I'm starting to build our kitchen equipment slowly, as my son has gotten into cooking. The staff was very helpful and friendly.
26 March 2026
The staff were helpful finding the item…
The staff were helpful finding the item I wanted
25 March 2026
Staff very knowledgeable about product…
Staff very knowledgeable about product suitability
8 March 2026
Reply from ProCook - Arndale
We appreciate you letting us know our staff was knowledgeable about product suitability!
Reply from ProCook - Arndale
We appreciate your positive feedback; we are so happy you enjoyed our shop's layout and the availability of our staff!
Good service +AAA.
22 March 2026
Reply from ProCook - Arndale
We appreciate you taking the time to share your positive experience, and we are so happy to hear you were satisfied with our service.
The staff were welcome
The staff were welcome, friendly and helpful. So many things to loon at, choose and be inspired by.. live the shop. Well presented.
17 March 2026
Reply from ProCook - Arndale
We're so happy to hear that you felt welcome and inspired by our well-presented shop and friendly staff. We appreciate you taking the time to leave us this great review!
Very good and simple domestic coffee…
Very good and simple domestic coffee machine at a reasonable price
11 March 2026
Polite and Professional
Chap who served me was polite and professional and the product was reasonably priced. Nothing more I can say.
14 March 2026
Friendly staff helpful and happy to…Deborah’s delighted
Friendly staff helpful and happy to show me what accessories to buy that is needed to go with my purchase of pro bread making machine I’m currently making my 2nd batch
Happy Mother’s Day
9 March 2026
Reply from ProCook - Arndale
We're so happy to hear that our staff was friendly and helpful in assisting you with your bread-making machine purchase! We appreciate your feedback and wish you happy baking!
Staff member very informative and very…
Staff member very informative and very helpful and friendly
13 March 2026
Reply from ProCook - Arndale
We appreciate you letting us know our staff member was informative, helpful, and friendly; it means a lot to our team.
Reply from ProCook - Arndale
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team.
A very good for shop any people
10 March 2026
Reply from ProCook - Arndale
We appreciate your positive feedback; we are so happy you find our shop very good for any people!
A great experience!
I was served by Saskia just before closing time, and she was so helpful and polite. A credit to your company. Thank you!
And the shop is beautiful and nicely organised. A pleasure to shop there
Chet Chande
12 March 2026
Unprompted review
Received help straight away
Received help straight away. They helped me find what I was looking for. The assistant was very pleasant
6 March 2026
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