Prospa New Zealand Reviews 

1,193
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professional approach, often highlighting their ease of communication and ability to make processes smooth and stress-free. Many people found the service to be remarkably fast, efficient, and easy, appreciating the quick response times and the overall seamless user experience. However, some customers also noted issues with communication, finding it difficult to get clear information. These reviewers also experienced poor overall service and felt the company lacked transparency in its reasoning.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Customers had positive experiences with service, often highlighting its efficiency, speed, and ease of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the team is helpful, efficient,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as easy, quick, and... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The overall service was great, Saxon was amzing to deal with very straight up and straight forward. So easy to complete and got approved very fast and had money in my account faster than I ever though... See more

Rated 5 out of 5 stars

I was really impressed with how easy it was to apply for funding. The online application was easy to follow and complete. the guy who called me was very friendly and was great to deal with. Once t... See more

Rated 5 out of 5 stars

It was very fast and went smoothly and well, didn’t really expect to it have a good progress with no stress or long waiting and I’m very proud for signing up for this.

Rated 5 out of 5 stars

I found the team that I had dealing with to be extremely helpful and very friendly. They had a great attitude and seemed to be very up to date with what they could offer and or what information was ne... See more


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Financial advisor

Written by the company

Being a small business owner can be tough, but accessing funds to help you reach your business goals doesn’t have to be. Prospa gets to know you and your business, so we can provide a personalised solution to match your business needs. Business funding is available from $2,000 to $500,000 with a smooth application, quick decision and funding possible in 24 hours. Join the thousands of small businesses who thrive with the support of Prospa.

Business loans made easy.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.5

All reviews

(1,193)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and quick process

Easy and quick process. Very friendly.

22 April 2026
Unprompted review
Prospa New Zealand logo

Reply from Prospa New Zealand

Hi Jc, we are delighted you found our process easy and quick. We appreciate your kind words about our friendly team. Thanks - the Team @ Prospa

Rated 4 out of 5 stars

Quick turnaround

Quick turnaround, easy process

20 April 2026
Unprompted review
Prospa New Zealand logo

Reply from Prospa New Zealand

Hi Caron, we appreciate your positive feedback. We are glad you found our process easy. Thank you for choosing Prospa!

Rated 5 out of 5 stars

Prospa is a reliable partner for small…

Prospa is a reliable partner for small and medium-sized businesses, offering professional assistance and support when extra funds are needed for growth. Their customer service and credit team are exceptional, setting a high standard that banks could learn from.

14 April 2026
Unprompted review
Prospa New Zealand logo

Reply from Prospa New Zealand

Hi Raj, we are so pleased to hear that we have been a reliable partner for your business. Your kind words about our customer service and credit team truly mean a lot to us. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

It was as advertised!

Very quick, easy

13 April 2026
Unprompted review
Prospa New Zealand logo

Reply from Prospa New Zealand

Hi Tania, we appreciate your feedback!
We love delivering on our promises and are committed to providing a fast and transparent customer experience.
Thank you, team @ Prospa

Rated 5 out of 5 stars

Satisfied Customer

Because I had previously been with Prospa the application process was pretty seamless. Once explaining about my situation and why I needed the money they fired ahead and set it up.

31 March 2026
Unprompted review
Prospa New Zealand logo

Reply from Prospa New Zealand

Hi Michelle, thank you for your positive comments.
We count ourselves lucky for customers like you and we look forward to working with you again in the future!
Kind regards, team @ Prospa

Rated 5 out of 5 stars

Really helpful

Really helpful: good solutions, clear explanations, prompt responses. Just what we needed

31 March 2026
Unprompted review
Prospa New Zealand logo

Reply from Prospa New Zealand

Hi Hakanoa, we are so glad we could provide the helpful solutions and clear explanations you needed. Thank you for your kind words!

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with - Sam was friendly and efficient and we received a response within 2 working days as promised

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and Positive

Friendly and very helpful contacts, throughout.

Never felt like I was the 'dead-beat-borrower', in fact I even got positive comments about my business in the review - which you NEVER hear from a bank.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Efficient, simple

Holly Harrison, was extremely helpful, efficient and made the process very simple. Many thanks once again for the magnificent service.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

The overall service was great

The overall service was great, Saxon was amzing to deal with very straight up and straight forward. So easy to complete and got approved very fast and had money in my account faster than I ever thought I would. Interest rates are great and very competative, terms and conditions very clear and up front nothing hiden in small prints. Great would 100% reccomend

23 January 2026
Unprompted review

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