Another excellent review for Protyre on Victoria Rd from us. This time for an MOT, battery replacement, etc. Service is always super, staff are very friendly and price was good. Many thanks!
Company replied
Location
Switch locationUnit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ Ashford, Kent, GB
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See what reviewers are saying
Not the first time I have used the Victoria Road branch, I have always found the staff helpfull and professional in how they deal with you. Also its only a short walk into town if you have a bit of ti... See more
Company replied
I cannot praise Ben highly enough. He has gone above and beyond again, getting a new battery fitted within a day, in spite of having very few staff.
Company replied
Prompt, professional service. Repairs completed and car is running well. Have use Protyre for several years. Will continue to use them. Completely satisfied with the service. M.O.T 17/9/2026, repairs... See more
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Company details
About Protyre Autocare - Ashford Victoria Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ, Ashford, Kent, United Kingdom
- 01233 625962
4.8
Excellent
1k reviews
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I absolutely love Protyre
I absolutely love Protyre, the staff have created a welcoming atmosphere. They are very good at communication and the work is of great standard. I always take my car to protyre for tyre maintenance and replacement, servicing and iv recently had a new battery replacement. The prices where good and if they can't do the work, they have a local recommendations of garages that can carry out the work. 5 stars to everyone especially Ben
12 January 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Ms Howell,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Service From All Staff Always…
Great Service From All Staff Always Happy To Help
9 January 2026
I had a great experience at Protyre…
I had a great experience at Protyre Ashford. The staff were friendly, professional, and very knowledgeable. They explained everything clearly, didn’t try to upsell unnecessary work, and got the job done quickly. The service was efficient and good value for money, and my car was ready when promised. I’d definitely recommend Protyre Ashford to anyone looking for honest and reliable tyre and vehicle services.
7 January 2026
Puncture repair
Had a puncture was given an appointment attended said appointment listened to telephone conversations and interactions with people found the reception positive and helpful nail found in my tyre replaced tyre cost was explained advised on condition of all tyres paid bill and left
5 January 2026
A very friendly and helpful team
A very friendly and helpful team. I needed an MOT and although it passed, I was advised that I will soon be needing two new tyres and other work. They are not at all pushy or patronising but I was grateful for the advice and shall be returning in a couple of months.Thanks for your help.
5 January 2026
Reply from Protyre Autocare - Ashford Victoria Road
Dear June,
We appreciate you taking the time to leave us your feedback.
We're happy to hear that you found our team at our Ashford Victoria Road branch friendly and helpful during your MOT.
We're also glad you appreciated the advice given and we look forward to seeing you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Dear James,
We appreciate you taking the time to leave us this great review!
We're so happy to hear you found our team at our Ashford Victoria Road branch helpful and friendly.
Thank you for sharing your positive experience with us!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Perfect service from arrival to pick up.
31 December 2025
Reply from Protyre Autocare - Ashford Victoria Road
Dear Mark Bowes
We're glad you enjoyed your experience with our team at our Ashford Victoria Road branch.
Thank you for your positive feedback, we appreciate you taking the time to share!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care
Fitted me in
Fitted me in. Follow up on advisories did it while I waited and all staff their usual cheerful selves.
20 December 2025
Reply from Protyre Autocare - Ashford Victoria Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Took the time to check my tyres at a…
Took the time to check my tyres at a moments notice, I was driving passed.
Very helpful, happy and competitive
20 December 2025
They inspect properly
17 December 2025
Absolutely incredible customer focused…
Absolutely incredible customer focused service. Really helpful Friendly and kind, and super quick MOT while you wait! All the team were really helpful, but there was one particular guy there who went above and beyond to make my experience really stress free and easy, however I have forgotten his name ( I'm really sorry, I asked for it as well!) so if you looked after me, thank you very much! (Was it Ben?)
17 December 2025
Ordered a set of tyres online
Ordered a set of tyres online. On the day I sat in the waiting room for 3O minutes to be told they didn't have them. Had to rebook on another date.
15 December 2025
Reply from Protyre Autocare - Ashford Victoria Road
Dear Mr Anselmi,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashford Victoria Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service from Ben and team
Great service from Ben and team. Fantastic knowledge, total pleasure to deal with thank you.
1 December 2025
Reply from Protyre Autocare - Ashford Victoria Road
Hello Charlene,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Just a quick and efficient service
Just a quick and efficient service, with very competitive prices.
10 December 2025
Reply from Protyre Autocare - Ashford Victoria Road
Hello Doosan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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