Protyre Autocare - Billingham Reviews 1,542

A great speedy servce

Very polite and very quick service, also let the customer know how things are with the condition of your car.
Highly recommend other to use them

​I recently booked my car in for two front tyres, an MOT, and their Platinum Service, which was supposed to include an air conditioning refill and a wheel alignment. Unfortunately, my experience was highly disappointing.
​When I collected the vehicle, I was only given paperwork for the MOT. The staff seemed entirely focused on aggressively selling me repairs for the MOT advisories rather than ensuring the requested service was actually completed.
​On my drive home, the air conditioning was blowing hot air, and the tyre sensor light came on (though the pressures were fine when I checked them myself). I had to return the following Monday. They ran the aircon through the machine again, which finally got it working, and reset the sensor—however, the tyre sensor light has already come back on.
​Because I received absolutely no paperwork or proof for the Platinum Service, fluids, or alignment, and given the immediate issues I faced, I am not convinced the service was actually performed. It feels like the team was more interested in hunting for extra repair work than delivering the service I actually paid for. I would not recommend.

Great service and a very attentive team. First Class. xx

Friendly and helpful staff. Always satisfied with work done.

Excellent service all done professionally and on time

helpful, friendly and quick. what more can you need? and the price was very reasonable.

Left car for MOT and picked it up with some recommendations. Great.
👌

Every1 is so friendly but professional. Nothing is any trouble!!!!!!! I went for a tyre, my car was in straight away & within half n hr everything was dun n dusted for me. Perfect

Great service

My car failed its test I always use protyer they had me back on the road next day they took me home and brought me back. As I am disabled thanks to Harry a loverly young man polite and respectful and even gave me assistance to pay monthly great set of lads make you welcome and make sure you are comfortable I would give them 100 stares if I could, thanks

Friendly knowledge staff

On time. Very honest appraisal of the MoT at a very good price. Appreciated the advice given by the lads on the desk.

They are always just so a wait is inevitable. However, their service is always very good

Great bunch of lads, would not think of going anywhere else, great service.

Good advice and good price for a quality tyre work done quick