Great prompt service that's easy to book online. Easy to find location right next to a supermarket with a cafe so you can have a coffee while waiting. They go above and beyond and will give the unders... See more
Company replied
Location
Switch location12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB
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Overall your service was good. The operatives I spoke to at Billingham were excellent. The only downside was the tyres I had fitted, were not delivered for the appointment time. I subsequently had... See more
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Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way. Always a brilliant service and really helpful staff. Drop... See more
Company replied
Booked in for a brake and tyre check came back as I expected. Very friendly team and manager is super helpful. Was great to have an emailed report which was very detailed and gave me an indication of... See more
Company replied
Company details
About Protyre Autocare - Billingham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, United Kingdom
- 01642 565800
4.8
Excellent
2k reviews
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Tracking required
Got my car in straight away for the tracking to be done
Got a great price as had just received an email with an offer attached
Guys really helpful and friendly
Great service thank you
30 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Billingham
Hello Iain,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As always staff are very helpful and…
As always staff are very helpful and service is always 5 star
28 September 2026
Reply from Protyre Autocare - Billingham
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Dear Mr Massey,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Billingham
Hello Joanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service price and expertise all are…
Service price and expertise all are much appreciated
11 September 2026
Reply from Protyre Autocare - Billingham
Hello Mr Hall,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great prompt service
Great prompt service that's easy to book online. Easy to find location right next to a supermarket with a cafe so you can have a coffee while waiting. They go above and beyond and will give the underside of the car a quick look over and email a report to you about that and pricewise they're comparable to other tyre/service garages with a great range of tyres available to order online so they have them raedy for yor booked appointment
31 August 2026
Reply from Protyre Autocare - Billingham
Hello Mr Helps,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Absolutely fantastic service friendly…
Absolutely fantastic service friendly staff and fast car is sounding like a dream now thankyou
14 September 2026
Reply from Protyre Autocare - Billingham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Overall your service was good
Overall your service was good. The operatives I spoke to at Billingham were excellent. The only downside was the tyres I had fitted, were not delivered for the appointment time. I subsequently had to re attend the same day. Disappointing, these things happen.
1 September 2026
Reply from Protyre Autocare - Billingham
Hello John,
We appreciate your feedback and are glad to hear about the excellent service you received from our team at Billingham. We sincerely regret that the tyres for your appointment were not delivered on time, causing you to return later the same day. We understand this was disappointing and we are reviewing our delivery processes to prevent similar occurrences in the future.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Billingham
Hello Stephen,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Billingham centre.
We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Happy with work done on day booked
Happy with work done on day booked, phoned to say car ready to pick up. Would use them again.
7 September 2026
Reply from Protyre Autocare - Billingham
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello Miss Salmon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello Graham,
We're glad to hear our team in centre provided a straightforward and efficient service. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Brake and tyre check
Booked in for a brake and tyre check came back as I expected. Very friendly team and manager is super helpful. Was great to have an emailed report which was very detailed and gave me an indication of how much wear I have in each element of the car checked over.
2 September 2026
Reply from Protyre Autocare - Billingham
Hello Miss Goodhall,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
A good web site enabled easy ordering…
A good web site enabled easy ordering of the tyres that I wanted. A very good discussion on the phone to clarify my order. Prompt, efficient service when my tyres were fitted.
2 September 2026
Reply from Protyre Autocare - Billingham
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Billingham.
Best regards,
Eddie
Customer Care - Protyre
Excellent service
2 September 2026
Reply from Protyre Autocare - Billingham
Dear Mr Philip Bartley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We look forward to welcoming you again in the future!
Kind regards
Kayliegh
Customer care - Protyre
Wouldn't deal with anyone else Ryan and…
Wouldn't deal with anyone else Ryan and the team deal with anything car related for me and the family.. always friendly great service and the price is more than fair..
2 September 2026
Reply from Protyre Autocare - Billingham
Dear Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Needed two new tyres and the mechanic…
Needed two new tyres and the mechanic fitted us in quite quickly,and was very helpful
2 September 2026
Reply from Protyre Autocare - Billingham
Dear peter,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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