Great prompt service that's easy to book online. Easy to find location right next to a supermarket with a cafe so you can have a coffee while waiting. They go above and beyond and will give the unders... See more
Company replied
Location
Switch location12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB
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Overall your service was good. The operatives I spoke to at Billingham were excellent. The only downside was the tyres I had fitted, were not delivered for the appointment time. I subsequently had... See more
Company replied
Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way. Always a brilliant service and really helpful staff. Drop... See more
Company replied
Booked in for a brake and tyre check came back as I expected. Very friendly team and manager is super helpful. Was great to have an emailed report which was very detailed and gave me an indication of... See more
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Company details
About Protyre Autocare - Billingham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, United Kingdom
- 01642 565800
4.8
Excellent
2k reviews
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Needed two new tyres and the mechanic…
Needed two new tyres and the mechanic fitted us in quite quickly,and was very helpful
2 September 2026
Reply from Protyre Autocare - Billingham
Dear peter,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Fantastic service
Fantastic service, went above and beyond to help me . Greatly appreciated
2 September 2026
Reply from Protyre Autocare - Billingham
Dear Bill Cocker,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Guy on reception very helpful and…
Guy on reception very helpful and pleasant therefore makes you want to return as a bond of trust is created- very good service thank you.
31 August 2026
Reply from Protyre Autocare - Billingham
Hello Pam,
Thank you for sharing your positive feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that our team at Billingham has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Easy to deal with and helpful staff
31 August 2026
Reply from Protyre Autocare - Billingham
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service the app is a good idea
28 August 2026
Reply from Protyre Autocare - Billingham
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast efficient and friendly service
26 August 2026
Reply from Protyre Autocare - Billingham
Hello Michaela,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My first experience on Friday 21st…
My first experience on Friday 21st wasn’t good as they told me first come first served which didn’t happen. I have been back today with a puncture and it was very good seen to straight away.
So happy and will be back again ( hopefully not too soon).
26 August 2026
Reply from Protyre Autocare - Billingham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello Mrs Byron,
We appreciate you taking the time to leave us a 5-star review of your experience at our Billingham centre. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Billingham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Poor experience
Poor experience
Booked a slot to get 4 tyres changed.
Took 1 hour and 40 minutes.
Returned home to find scratches on my alloys / all tyres at different and incorrect pressures / no dust cap on one tyre and a wheel nut cover missing. Called the garage the next morning for the missing cover and I’m still waiting for a reply.
20 August 2026
Unprompted review
Reply from Protyre Autocare - Billingham
Dear Mark Hodge,
Thank you for taking the time to bring this matter to our attention. We are sorry this has happened.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number. We will then be in touch as soon as we can.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Billingham
Hello Shirley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service by ProTyre
I took our car to ProTyre in Billingham to get the aircon system regassed. The system was refilled and it now works as it should. The only slight issue was that I was told that the car would be ready in 1 hour but when I returned to collect the car I was told that they hadn't started it yet due to the volume of work they had in on the day. This wasn't a big deal for me as I live locally and I had nothing pressing to attend to. I ultimately got the car back later that morning. Other than that the service was very good and the staff were very apologetic about the delay.
19 August 2026
Very professional and quick
19 August 2026
Reply from Protyre Autocare - Billingham
Dear John,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the efficient and professional service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Quality Garage
Staff are absolutely 1st class. Good service,MOT and explain everything you need to do in simple terms and always go the extra mile for the customer
14 August 2026
Reply from Protyre Autocare - Billingham
Hello Sandy,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Billingham have delivered this to you by explaining everything clearly and going the extra mile.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Billingham
Hello Don,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff were really nice and…
The staff were really nice and friendly, and did a really good job.
19 August 2026
Reply from Protyre Autocare - Billingham
Hello Ann,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Ryan and his team always go the extra…
Ryan and his team always go the extra mile - very good and reliable place
19 August 2026
Reply from Protyre Autocare - Billingham
Hello Jason,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Well done the lads at pro tyre they are…
Well done the lads at pro tyre they are all wonderful
17 August 2026
Reply from Protyre Autocare - Billingham
Hello Frank,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Dear Customer,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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