Protyre Autocare - Billingham Reviews 

1,582
TrustScore 5 out of 5

4.8

12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB


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Rated 5 out of 5 stars

Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way. Always a brilliant service and really helpful staff. Drop... See more

Company replied

Rated 5 out of 5 stars

Booked in for a service and mot at 0830,informed them I needed the car back before 1 pm as I had an appointment later that afternoon. They rang me at 1230 all done and all was satisfactory, well pleas... See more

Company replied

Rated 5 out of 5 stars

The Protyre team were absolutely fantastic, fitting me in at short notice for a new exhaust fitting. They proactively spotted issues with tyres and brakes that needed resolving, ensuring that my car s... See more

Company replied

Rated 5 out of 5 stars

My car failed its test I always use protyer they had me back on the road next day they took me home and brought me back. As I am disabled thanks to Harry a loverly young man polite and respectful and... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, United Kingdom

  • 01642 565800

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,582)

33,964 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as usual

Great service as usual, friendly knowledgeable staff, easy to use booking form A+

15 July 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Jackie​,

We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service. Pleasant and professional.

17 July 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Tom,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service and always a pleasure…

Brilliant service and always a pleasure to deal with. Would never go anywhere else!

15 July 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Christine​,

We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service!

The Protyre team were absolutely fantastic, fitting me in at short notice for a new exhaust fitting. They proactively spotted issues with tyres and brakes that needed resolving, ensuring that my car stayed safe to drive. They communicated with me throughout and were friendly and welcoming.

1 July 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Lou,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT Great service 👏

Great service 👏

15 July 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Vicky,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service at Protyres Billingham…

Great service at Protyres Billingham again.

13 July 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Neil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service.

10 July 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Anne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great staff

Great staff, always helpful and friendly, fantastic service and good value for money.

8 July 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Mrs Christine Murray,

Thank you very much for leaving us this 5-star review. We are delighted to hear that you found our team at Billingham helpful and friendly, and that you were satisfied with our service and value. We appreciate your custom and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff great

Staff great, good choice of tyres and well priced.

6 July 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Alfred,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a Brilliant Service!!

Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way.
Always a brilliant service and really helpful staff.
Drop car off, cuppa in Tesco, pick car up an hour later!
Couldn't be easier!
Will definitely be using Protyre Billingham again.

23 June 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Anthony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good work and price

Good work and price

29 June 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Mrs MacDonald,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service, friendly and helpful

I had a tyre shred while travelling, and got the car to protyre. They were extremely busy but got me fitted in, tyres replaced and back on the road in no time. They were very friendly and helpful and if I was a local I'd be using them every time.

24 June 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Andrea,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Polite bunch of lads and pleased with…

Polite bunch of lads and pleased with price of my service

26 June 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Gill,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Took car in for a service

Took car in for a service which was done quickly and efficiently. Received a comprehensive email rep3of jobs done and other findings. Took the car back over for them to check the sections they'd marked as Amber as the car is due an Mot and I needed to know which of the amber sections were the most urgent. They gave the car a quick once over and let me know so I booked the car in for the rear brakes and two front tyres to be replaced. That job was also done efficiently and I received a phone all to pick the car up when it was done

18 June 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Mr Helps,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Christian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They fitted the tyre straight away

They fitted the tyre straight away. Really good service.

17 June 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Catherine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team great service

Great team great service.
Would thoroughly recommend.

17 June 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Mr Birtle,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, thank you

17 June 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Car service was carried as planned!

Car service was carried as planned!
Customer service was excellent, from booking to collection!

15 June 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Dear Mr Clark,

We're so glad to hear your car service went smoothly and that our customer service exceeded your expectations at our Billingham branch!

Thank you for your kind words

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care

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