Protyre Autocare - Billingham Reviews 

1,582
TrustScore 5 out of 5

4.8

12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB


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Rated 5 out of 5 stars

Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way. Always a brilliant service and really helpful staff. Drop... See more

Company replied

Rated 5 out of 5 stars

Booked in for a service and mot at 0830,informed them I needed the car back before 1 pm as I had an appointment later that afternoon. They rang me at 1230 all done and all was satisfactory, well pleas... See more

Company replied

Rated 5 out of 5 stars

The Protyre team were absolutely fantastic, fitting me in at short notice for a new exhaust fitting. They proactively spotted issues with tyres and brakes that needed resolving, ensuring that my car s... See more

Company replied

Rated 5 out of 5 stars

My car failed its test I always use protyer they had me back on the road next day they took me home and brought me back. As I am disabled thanks to Harry a loverly young man polite and respectful and... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, United Kingdom

  • 01642 565800

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,582)

34,031 reviews in the last 12 months

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Rated 5 out of 5 stars

Super friendly helpful staff

Super friendly helpful staff, nothing is ever too much trouble. Explain everything clearly pricing clear and competitive. Nice waiting area. Our go to garage and recommend to friends !

5 January 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Dear Rachael Cain,

We appreciate you sharing your positive experience you had with our team at our Billingham branch.

We're happy to hear that you found our staff friendly and helpful, and that you were satisfied with our clear pricing and comfortable waiting area.

We're glad you recommend us!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Treat there customers with curtesy from…

Treat there customers with curtesy from the mi ute you arrive until you leave having got perfect service and advice

31 December 2025
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Dear Mrs Lavery,

We're glad you enjoyed your experience and appreciate the kind words regarding our team's service and advice at our Billingham branch.

Thank you for sharing your positive feedback with us!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 3 out of 5 stars

Winter Safety Check

The day after my Winter Safety Check, the tyre pressure warning light came on, 35 miles from home, in the middle of nowhere in Northumberland hills. When I reached my destination someone was able to check the pressures for me and found both front tyres under inflated.

17 December 2025
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Dear Tina Hunter,

Thank you for bringing this to our attention and we are sorry this has happened. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic!

These guys looked after my 87 year old dad like absolute gents! Sorted his flat tyre, treated my parents kindly and couldn't do enough for them. Can't recoment them highly enough for their service and just being damned good guys. Pay them back in good karma and give them your business and good reviews!👏👏👏👏

12 December 2025
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