Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way. Always a brilliant service and really helpful staff. Drop... See more
Company replied
Location
Switch location12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB
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See what reviewers are saying
Booked in for a service and mot at 0830,informed them I needed the car back before 1 pm as I had an appointment later that afternoon. They rang me at 1230 all done and all was satisfactory, well pleas... See more
Company replied
The Protyre team were absolutely fantastic, fitting me in at short notice for a new exhaust fitting. They proactively spotted issues with tyres and brakes that needed resolving, ensuring that my car s... See more
Company replied
My car failed its test I always use protyer they had me back on the road next day they took me home and brought me back. As I am disabled thanks to Harry a loverly young man polite and respectful and... See more
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Billingham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, United Kingdom
- 01642 565800
4.8
Excellent
2k reviews
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Professional & competent
8 December 2025
Reply from Protyre Autocare - Billingham
Hello Mr Seetharam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient
Efficient, helpful and polite staff made the tyre problem very easy to resolve. I would recommend Protyre Billingham.
3 December 2025
Billingham team experience
The guys who work there at the Billingham one are extremely helpful and polite. Nothing is a bother to them and they always have time for you to chat about things for help and advice. Great team!!
26 November 2025
Reply from Protyre Autocare - Billingham
Hello Miss Spedding,
We're happy to hear that the team in centre were extremely helpful and polite! It's great to know they took the time to assist you with your needs and offer valuable advice. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Booked in at quite short notice on a…
Booked in at quite short notice on a snowy, icy day! Definitely needed the all weather tyres putting on! Staff polite and well spoken. . No 'lads banter' when sat waiting.. A happy customer even dropped them off a big box of biscuits! Free coffee mashine and place to wait. Although I did pop to Tesco cafe instead! Took a bit longer than anticipated but they explained the system had allowed several bookings and only 1 man on that particular job that day. Not a problem to wait extra for a great job!!
More confidence and reliability on the road is a must! Too many unroadworthy vehicles out there. Get your tyres here folks!
28 November 2025
This company is one the best i have…
This company is one the best i have used they always there to help and always give the right infomation
26 November 2025
As helpful and efficient as always…
As helpful and efficient as always fitting my winter wheels. Would not consider going anywhere else.
26 November 2025
Brilliant customer service- honest
Brilliant customer service- honest, offered me options I’ve never had at any other garage before. Best garage I’ve been to.
21 November 2025
Reply from Protyre Autocare - Billingham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
I'd got the wrong day and forgot to drop my car in, they chased me up and still fit my MOT in same day. Great service.
13 November 2025
Did the job efficiently and explained…
Did the job efficiently and explained what needed to be done during and after
10 November 2025
Reply from Protyre Autocare - Billingham
Hello Graham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very pleased with the service I received
I wasn't 100% sure which tyres I needed so rang before ordering. The guy I spoke to was very helpful and put my mind at rest that I was ordering the correct tyres for my car. I booked a convenient time online to take my car in, and the tyres were fitted straight away. No sitting around for ages. Very pleased with the service I received
12 November 2025
Reply from Protyre Autocare - Billingham
Hello Mrs MacKenzie-King,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Silver service and MOT
Had a silver service and MOT. Friendly welcome and efficient service. Have used these guys before and always been pleased with them. Pricing always seems fair. Booking online is also easy and user friendly. Particularly liked the Lego F1 car in reception!!
12 November 2025
Second time I've used this garage very…
Second time I've used this garage very professional excellent service
12 November 2025
Reply from Protyre Autocare - Billingham
Hello Joe,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful staff
Very helpful staff, have a good rapport with the customers, knowledgeable and experienced,
10 November 2025
Reply from Protyre Autocare - Billingham
Hello Pauline,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
not happy with service
not happy with service, have since been contacted by the branch manager who gave a lame excuse for the reasoning behind my complaint which does not hold water. I asked him to invite the area manager to contact me to which he agreed but as yet no contact made.
10 November 2025
Reply from Protyre Autocare - Billingham
Dear Peter Lambert,
Thank you for taking the time to raise your concerns. We are sorry to hear that your recent visit to our Billingham branch has not been a positive one for you.
We would love the chance to discuss your experience further with you, therefore we have brought this to the attention of the Area Manager and they will make contact with you in due course.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
great service,good set of lads
10 November 2025
Excellent service with a smile.
My purchase was handled with professionalism and sincerity.
7 November 2025
Reply from Protyre Autocare - Billingham
Hello Mr Carter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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