Protyre Autocare - Cheltenham Reviews 

1,287
TrustScore 4.5 out of 5

4.6

Units C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB


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Rated 5 out of 5 stars

First time I had used the Cheltenham branch. They fitted 2 new tyres for me and conducted free alignment check, which was a 4 wheel alignment, better than I had been expecting. Work done well and a... See more

Company replied

Rated 5 out of 5 stars

First time I had used the Cheltenham branch. They fitted 2 new tyres for me and conducted free alignment check, which was a 4 wheel alignment, better than I had been expecting. Work done well and as... See more

Company replied

Rated 5 out of 5 stars

I have been using Pro-Tyre Cheltenham for many years and have always received excelled service from the team. I recently took my car in for an MOT. The communication was clear and the process made... See more

Company replied

Rated 5 out of 5 stars

Have to say had a great experience with pro-tyres from booking on-line, to being met by manager Mark and his most helpful team. Car booked in for 8.30 work started promptly while I waited, and complet... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, United Kingdom

  • 01242 584757

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,287)

35,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Professional service

Professional service
Good prices
Very happy with the product and price will definitely go back in the future
Staff were very attentive and took pride in their work well done

22 April 2026
Rated 5 out of 5 stars

What fabulous service!

What fabulous service! I have been recommending Protyre Autocare to my friends after discovering that what I thought was a minor issue with a tyre, turned out to be a much bigger issue. The staff were very friendly, patient, and knowledgeable and gave me a range of options and did some complex multi-factor work in a really short time and at a very good price. They could really not have been more helpful and certainly went the extra mile. Won't be going anywhere else for my tyres in the future.

20 April 2026
Rated 5 out of 5 stars

Mark was friendly

Mark was friendly, welcoming, knowledgeable and explained everything.

The tyre change went smoothly and the price was spot on

100% hard recommend

3 April 2026
Rated 5 out of 5 stars

Great Service

They were busy but fitted me in as we were on our way on holiday when we realised there was a bulge in our front tyre. Manager was very friendly and managed to get me a good price for two Pirellis. They also swapped the other front to the rear which they found had a slow puncture in it. Both manager and the tyre fitters were very polite and helpful. Great Service all round.

3 April 2026
Rated 5 out of 5 stars

MOT SERVICE

Easy to book online, excellent customer service and professional honest opinion on vehicle requirements.

26 March 2026
Rated 5 out of 5 stars

Slow puncture.

I had a slow puncture and called in without an appointment. Initially I was told that they were fully booked. However while I was trying to find an alternative the manager had phoned a customer who was due in and found that they didn't need their appointment, he came out and took my car and the puncture was mended. There was also a comfortable waiting room with free tea/coffee.

28 March 2026
Rated 5 out of 5 stars

Little extras appreciated

Staff were helpful and explained what they had done in detail. Little extras like checking fluid levels and letting me know the tread for all tyres appreciated.

21 March 2026
Rated 1 out of 5 stars

My job was subcontracted to another…

My job was subcontracted to another tyre fitting firm ( Bathwick Tyres). My appt time was 12.30; the tyres were fitted at 2.30!! 2 hours later than appt time. The reason given was that 4 customers had been booked in at same time. My confidence in your company has completely gone. I will, not use you again

18 March 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Dear Peter Hanna ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Cheltenham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 4 out of 5 stars

Helpful , friendly service

Shame I had to wait a day but the service was then very good. A dangerous Tyre after hitting a pot hole. Guided me through taking pictures of the damaged alloy wheel for insurance and gave me the details of alloy wheel repairers. Even offered to print o the details. Friendly and informative.

18 March 2026

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