Protyre Autocare - Poole Cabot Lane Reviews 

2,835
TrustScore 4.5 out of 5

4.7

7 Cabot Lane, Creekmoor, BH17 7BX Poole, Dorset, GB


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Rated 5 out of 5 stars

Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their... See more

Company replied

Rated 5 out of 5 stars

Booked a Full service at short notice. Protyre carried out all the work and servicing I requested. I am now confident my car is in a very satisfactory and safe condition Protyre staff are always... See more

Rated 5 out of 5 stars

Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... See more

Company replied

Rated 5 out of 5 stars

Friendly, competent and engaged management and staff, very polite and courteous whether you have a Benz or a bucket. Service at Poole is fast and very honest about the work needed and the price and w... See more

Company replied


Company details

  1. #9 of 23 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, United Kingdom

  • 01202 659911

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.7

All reviews

(2,835)

33,675 reviews in the last 12 months

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Rated 3 out of 5 stars

Normally very good fitter must have…

Normally very good fitter must have been a rush left wheels covered in lubricant etc

29 April 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Dear Stephen,

Thank you for bringing this to our attention.  

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Wheels aligned

Nice facility, friendly staff, almost on time for the booked appointment, provided a visual report and explanation of what they did.
Steering feels much better and hopefully the tyres will last a bit longer!

29 April 2026
Rated 5 out of 5 stars

All Good

Plenty of parking space. MOT done on time and telephoned to advise car ready for pick up. Overall, a trouble free experience. Would recommend and would use again.

28 April 2026
Rated 5 out of 5 stars

Trust

I have used Protyre for all my car needs for many years. They are friendly and very helpful. I know I can call in with any car worries with lights, oils, tyres etc and they will check and sort if necessary. Of course for any major servicing , MoT , repairs it’s Protyre all the way . As an older single female I know I can trust them.

27 April 2026
Rated 5 out of 5 stars

Good customer service

Helpful hard working staff (they do not stop!) and I feel that they gave honest answers to my questions and the prices seemed reasonable to me. I think I might use them in future for all my servicing, MOTs etc

17 April 2026
Rated 1 out of 5 stars

Ordered an Avon cobra Tyer for a Harley…

Ordered an Avon cobra Tyer for a Harley Davidson fitted when I arrived to collect it there was no new valve fitted. I commented on this as was agreed in the price. I was told it’s too late now your have to take it as it is. I left the wheel Tyer blown up in the garage when I put the pressure gauge on the valve 15psi i inflated it to 45psi sprayed the Tyer with water and a dash of fairy liquid not sealed lots bubbles probably couldn’t be bothered to clean rim before fitting slap dash. I will never use pro Tyer again stay away as I’ve now got pay a proper Tyer fitter to sort this out

12 February 2026
Unprompted review
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Dear Peter Chalkley,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Protyre for MOT

Because my car passed it's MOT! From when I arrived at Protyre, everyone was very professional. My MOT was done efficiently.
Highly recommend Protyre Cabot Lane.

15 April 2026
Rated 5 out of 5 stars

Flat tyre on a Monday morning

Suffered a flat tyre early on a Monday morning on my way to work and the team went 'over and above' to fit me in. A matching brand of tyre was available and Jake highlighted a couple of minor issues I would need to keep an eye on.
I was back on the road in less than an hour.

13 April 2026
Rated 5 out of 5 stars

I highly recommend this garage

I highly recommend this garage. They are kind caring as well as being very knowledgeable. I really appreciate the time they take to explain any issues with my car (and there have been a few!) and give me time to consider the options. Never any pressure to make a decision and the cost is always what was quoted. Thank you so much team.

15 April 2026
Rated 2 out of 5 stars

Long Wait

I ordered two tyres online on Good Friday. The receipt I received indicated that they would be at the centre on Saturday. I booked appointment on line for midday Saturday. Turned up tyres hadn't arrived. Told they would be there Tuesday. Tuesday had a phone call to tell me they hadn't arrived. Wednesday finally fitted. Car didn't steer very well. Thursday I checked tyre pressures 37psi Protyre had over inflated tyres by 4psi.

8 April 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Dear Robert Studnicki,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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