Protyre Autocare - Poole Cabot Lane Reviews 

2,832
TrustScore 4.5 out of 5

4.7

7 Cabot Lane, Creekmoor, BH17 7BX Poole, Dorset, GB


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Rated 5 out of 5 stars

Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their... See more

Company replied

Rated 5 out of 5 stars

Very friendly staff and explained everything they were doing to my car which was nice although I didn’t understand but nice of them to explain and know my car was in good hands

Company replied

Rated 5 out of 5 stars

Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... See more

Company replied

Rated 5 out of 5 stars

Friendly, competent and engaged management and staff, very polite and courteous whether you have a Benz or a bucket. Service at Poole is fast and very honest about the work needed and the price and w... See more

Company replied


Company details

  1. #9 of 23 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, United Kingdom

  • 01202 659911

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.7

All reviews

(2,832)

33,606 reviews in the last 12 months

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Rated 5 out of 5 stars

Bad Vibrations

I had been experiencing a vibration when driving between 35 and 45 mph , I had the tyres checked at a competitor of ProTyres and they said that they were fine, however I still had the vibration so decided to have all four wheels balance and had been told that ProTyre was the place to go .
Brought the car in to the Cabot Lane branch where they balanced all four wheels and was told the vibration should of gone now but if there was still any issue to bring the vehicle back ,
I drove the car for a couple of days but could still feel some vibration so arranged to take it back to ProTyre for further inspection .
I waited whilst a technician took the car round the block , a while after he had returned to the garage the receptionist asked me to go into the workshop and have a word with the technician who I must say was really good and explained that it was not a wheel balance problem but the fact that the two front tyres were out of shape and hence the vibration problem .
I agreed to have two new tyres but not Pirelli’s this time due to them going out shape .
The receptionist (Chris ) was very apologetic about them not noticing the problem when the wheels were balanced and not only gave me a good price on the two new Falken tyres but also refunded the money charged for the balancing.
I was very impressed with the way ProTyre went about their business and will definitely use them again in the future ,

13 May 2026
Rated 4 out of 5 stars

Staff were friendly and help full

Staff were friendly and help full. However, their computer booking system did not accurately allow enough time for the booking. We arrived on time but they were running 45mins behind so went back home (luckily only 5mins away) so I could drive back with my husband in my car, so he could leave his car there as we didn't have time to wait.

6 May 2026
Rated 5 out of 5 stars

Needed a complete set of tyres and new…

Needed a complete set of tyres and new valve pressure sensors all round.
Virtual paid the same price as I did for a set 18 months ago, what a result given the current climate.
The tyre sensors came in at £48 + VAT , per sensor, this was a great result given on line and local auto factors where quoting £72 including VAT per sensor.
Before you look else ware for tyres, I would suggest you give these guys a call.

4 May 2026
Rated 5 out of 5 stars

Exceptionally friendly

Exceptionally friendly, informative, helpful and professional staff at the information desk. For me, who knows nothing about cars, definitely makes a huge difference. I wouldn't take my cars anywhere else. Well done guys, thank you.

1 May 2026
Rated 3 out of 5 stars

Normally very good fitter must have…

Normally very good fitter must have been a rush left wheels covered in lubricant etc

29 April 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Dear Stephen,

Thank you for bringing this to our attention.  

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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