Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their... See more
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Very friendly staff and explained everything they were doing to my car which was nice although I didn’t understand but nice of them to explain and know my car was in good hands
Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... See more
Company replied
Friendly, competent and engaged management and staff, very polite and courteous whether you have a Benz or a bucket. Service at Poole is fast and very honest about the work needed and the price and w... See more
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Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Poole Cabot Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, United Kingdom
- 01202 659911
4.7
Excellent
3k reviews
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Friendly and helpful team
12 June 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mrs Miller,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Ronald,
We truly appreciate your wonderful feedback. We are so pleased you had a positive experience with our team. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Four new tyres fitted and balanced in…
Four new tyres fitted and balanced in less than an hour. Excellent service from all involved. Thank you.
15 June 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mr Rawlinson,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Janine,
Thank you for your 5-star review! We are delighted to hear you consistently receive good service from the team in centre. We appreciate your business.
Best regards,
Eddie
Customer Care - Protyre
Work carried out efficiently.
12 June 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Carol,
We appreciate your 5-star review. We are delighted to hear that you were happy with our service.
Best regards,
Eddie
Customer Care - Protyre
Great!
Thank you very much for taking into account all our comments and completing the work quickly and efficiently.
12 June 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mrs Miroshnichenko,
We truly appreciate you taking the time to share your positive feedback. We are so pleased to hear that the team in centre addressed your comments and completed the work efficiently.
Best regards,
Eddie
Customer Care - Protyre
Great team of people and good service
Great team of people here. Always willing to help. If I can I always bring my car here for MOT or service. Last time brought car for air con check. After regas realised it was broken, so got a second look by Chris and refund. Will be back for whenever I need something checked again.
8 June 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Irene,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Jacqueline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly helpful service.
8 June 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Jane,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
During the excellent hot weather we had…
During the excellent hot weather we had last week.
The air conditioned wait of just 45min for a transformational regas service on my car was perfect.
There was a promotion on that made it even better.
Thank you 🙏
5 June 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Kev,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
This was my second visit to Protyre in…
This was my second visit to Protyre in Poole and they have officially earned a loyal customer for life.
The gent managing the front desk and handling the phones was incredibly polite, courteous and highly efficient. It can be rare to find that level of great customer service these days but he made the entire seamless.
My tyres were changed quickly and the team made me feel genuinely comfortable and valued throughout my visit. It is exactly the kind of top-tier service that brought me back a second time and I will absolutely be returning for many years to come.
Thank you very much for the fantastic work!
3 June 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Marilees,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
This company was my go to for wheel…
This company was my go to for wheel alignment, but unfortunately over time employees come & go. Along with the experience required to do a professional job no matter what the challenges. Inexperienced apprentices don’t give me any inspiration. Wasn’t capable of doing the job I required. Although management very apologetic & helpful.
15 April 2026
Reply from Protyre Autocare - Poole Cabot Lane
Dear Dave,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fantastic customer service from James
29 May 2026
Friendly service with a smile.
Friendly, professional service at a reasonable cost. Helpful and courteous with a good standard of work.
1 June 2026
Free Air-conditioning check
Service and work was very good but went in for a free aircon check and asked if we could be contacted prior to the work being done but we weren't. Fortunately was able to pay but had had a cheaper quote elsewhere which is why wanted to know how much it was going to be. All things considered am happy with the work just wanted notification beforehand
25 May 2026
Reply from Protyre Autocare - Poole Cabot Lane
Dear Roy Payne,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
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