Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their... See more
Company replied
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Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their... See more
Company replied
Very friendly staff and explained everything they were doing to my car which was nice although I didn’t understand but nice of them to explain and know my car was in good hands
Company replied
Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... See more
Company replied
Friendly, competent and engaged management and staff, very polite and courteous whether you have a Benz or a bucket. Service at Poole is fast and very honest about the work needed and the price and w... See more
Company replied
Written by the company
Written by the company
7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, United Kingdom
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Service and work was very good but went in for a free aircon check and asked if we could be contacted prior to the work being done but we weren't. Fortunately was able to pay but had had a cheaper quote elsewhere which is why wanted to know how much it was going to be. All things considered am happy with the work just wanted notification beforehand

Reply from Protyre Autocare - Poole Cabot Lane
Great job reasonable price not to long all in all very well done would go again
Had my tyres replaced in February and was very impressed by the service I received. Went back for an air con service and am pleased to say the service received was just as good.
Highly recommended.
Very friendly and efficient. I arrived early and they managed to take the car in early .
The staff are excellent…they are so very helpful at all times even if you just won’t advice…and the service is the best …
The wait was very long. I booked a tyre replacement for 430. I asked how long and they said about half an hour. They didn’t even get the car until 5 and I was still waiting at 520 when I asked if it was finished yet. It had just been and they brought it round. If I was told it would take an hour then fair enough but I wasn’t.

Reply from Protyre Autocare - Poole Cabot Lane
Over the last 2 months I've used them for alignment and tyres
At all times the staff behind the counter dealing with my enquires have been very professional,very friendly
The staff dealing with the physical work have been the same as the counter staff
Took great care as they were dealing with my new wheels
Prices seemed reasonable to me hence why I used them
Great counter staff , always polite and professional .
Mot mechanic helpful with failure points and retest . Good price and prompt booking time.
AAAAA
Thank you protyre (on Cabot lane). Matt was very helpful and understanding in resolving an issue with my 4 wheel alignment. My advice is, go to Cabot lane, avoid protyre in Holten Heath !!!!
Fantastic service as always!
Same day fitting of the tyre I needed, with the team taking great care with my car & wheels.
Thank you!
The Mini Countryman air conditioning gas recharge was successful and carried out when planned and with no delay. Helpful staff and a good job well done.
Made it easy to change two caravan tyres. Drove in and was seen to on time. Staff were friendly and polite. Tyres were a good brand and price excellent.
I have used Protyre on a few occasions. I find the people who work there, pleasant, friendly and attentive when I ask them questions. I have no problem getting an appointment with them and the work is always carried out promptly.
Excellent service car went straight in as booked ,short wait job done thanks. Great price with 20%discount
The chap that replaced all my tyres was very helpful & showed me which tyre was worth keeping as a spare & he also cleaned up all the wheel faces around the alloy wheels so they weren’t covered in tyre grease attracting dust n dirt etc
Good job 👍
Really good service! The manager is really friendly and do everything possible to help you. Thanks
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