Protyre Autocare - Stourbridge Reviews 

1,078
TrustScore 5 out of 5

4.8

Camp Hill, Wordsley, DY8 4AF Stourbridge, West Midlands, GB


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Rated 3 out of 5 stars

Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from the team in Stourbridge, quickly providing the battery I needed at a good price, along with additional checks to make sure my vehicle was fully functional. Will definitely be us... See more

Company replied

Rated 5 out of 5 stars

I was greeted by the friendly receptionist and had a delicious hot chocolate dwhile I waited a very short while for new wipers to be fitted to my car and the screen wash refilled. Very good efficient... See more

Company replied

Rated 5 out of 5 stars

Had Aircon regassed….Easy to book online, started the job on time and was completed within the hour, all done for a very good price, thanks guys

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, United Kingdom

  • 01384 261215

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,078)

34,881 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

The whole team at Protyre Stourbridge are brilliant. Special mention to Donna for always being so helpful! Thank you !

27 May 2026
Rated 5 out of 5 stars

100% recommend Stourbridge Protyres!! ⭐

I’ve come to Stourbridge Protyres a few times, and every single experience has been beyond amazing! The team are incredible! They are so friendly and professional.

The first time i came here, i had recently bought my car and in desperate need for 2 tyres. I spoke to reception, we agreed a price and then she informed me delivery will be here the next day. When it came to the day of fitting my tyres, the team made me aware of several issues but were so helpful in the process, and changed the one tyre they were able to do.

I went away and sorted the issues i had with my car, i then came back to have my other tyre changed. The service was spot on again!

One day i was driving past and popped in to ask how long the wait for my alignment would be (assuming this was the new problem of my car). I was told 20 minutes, and before i knew it they were looking at my car. I was then informed there was an issue with my subframe, which resulted in one of my other previous new tyre being worn on the inside.

I went off sorted my subframe, then arranged to have my tyre changed. Delivery was quick and efficient again! I returned for my fitting and was provided with excellent service as usual. They let me know my wheel was scuffed, but they did their best to sort and seal it for me. Then they checked my tracking for me without hesitation and all was sorted!

Honestly couldn’t recommend this company enough! Absolutely outstanding customer service and such a welcoming environment!!

19 May 2026
Unprompted review
Rated 1 out of 5 stars
Protyre Autocare - Stourbridge logo

Reply from Protyre Autocare - Stourbridge

Dear Mr Singh,

Thank you for bringing this to our attention. We are sorry this happened.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

My car was booked in for an annual mot…

My car was booked in for an annual mot and the process was really easy no hidden charges just exactly what I was booked in for and my car passed which was a bonus.

Very clean garage and professional staff Donna the manager was very helpful

Will definitely use this garage again and thank you

18 May 2026
Rated 5 out of 5 stars

Great 'emergency' service

I was going on holiday early the next day, I phoned Chemix after i realised 1 tyre was borderline. They fitted me in first thing the next day, having reserved the tyres I wanted. Gave great advice as, always.

9 May 2026
Rated 5 out of 5 stars

Excellent service

I booked on-line and found the process very easy to use with lots of time slots available. On arrival at the site the staff were very welcoming and friendly throughout my visit. The new customer facilities are excellent compared to the old ones and the free coffee was very good.

8 May 2026
Rated 5 out of 5 stars

Great service from the moment of…

Great service from the moment of enquiry to booking my van in .All the main garages I tried first could not do my van due to it being a micro van however pro tyres did and got the tracking back to factory settings perfect and a fantastic price too 5 stars to them and all involved

6 May 2026

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