Had a four wheel alignment done by Simon, who’s been there 20+ years and knows the alignment side inside and out. All the people here are very professional and knowledgeable, wouldn’t hesitate to reco... See more
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Had a four wheel alignment done by Simon, who’s been there 20+ years and knows the alignment side inside and out. All the people here are very professional and knowledgeable, wouldn’t hesitate to reco... See more
Company replied
Always used Chemix for my tyres and had a great service. However had some problems with the Halesowen branch after spending £650 on 4 new tyres being told they could not do the tracking because it wa... See more
Company replied
Called and got a quote, straightaway over the phone. Fully explained the price and what was included, alignment would be checked FOC (printed handout) and cost should it need doing, no hidden ext... See more
Had an issue with a tyre. The Protyre people thought they had identified the issue and executed a repair. Sadly the issue persisited BUT ,with NO fuss they simply re-booked the car, diagnosed further,... See more
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Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, United Kingdom
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Great service from the moment of enquiry to booking my van in .All the main garages I tried first could not do my van due to it being a micro van however pro tyres did and got the tracking back to factory settings perfect and a fantastic price too 5 stars to them and all involved
Excellent work
Simon the 4 wheel alignment tech
One of the best in the business
Thank you 👍👍
Excellent customer service and communication from start to finish. Will use again for sure.
Walked in , given immediate appointment done in a few minutes
friendly efficient service, fair cost
I have had my Honda Jazz a full service and MOT there . They are very professional and pleased with the job and a good price. Thank you.
Great value ,forget the online tyre discounts, fo direct to Protyre.
Very competitive price and really good customer service.
Hi went into Protyre Autocentre stourbridge. I was having a loss of air from 1 tyre intermittently.
Protype checked my tyre and repaired it in 45mins.Saving me over £100. Great customer experience
Thanks Protype
Needed 2 new tyres. They price matched their competitors when I showed them some quotes I had had. Great friendly service from both their reception staff and fitters. Big shout out to their four wheel alignment expert fitter. He knows his stuff. To top it all off they have fantastic coffee and it’s free.
From booking in to fetching my transporter backand including the work done was first class, cant fault anything.
Excellent service the guy new his stuff when carrying out the tracking on my Classic Jag.
Many thanks highly recommended
Great customer service, good price, my MOT was done quick i had my car back within 1.5 hrs
Very professional friendly service and thorough work. Would highly recommend
Very good service, knowledgeable staff helped with my wheel alignment queries
The male receptionist was very helpful, friendly and professional. Nothing was too much trouble for him. Other staff members including mechanics were professional.
Lady on front desk very patronising and cold in her customer service.
Following a tyre and brake check I
was told my tyres were cracked and perished so I had them replaced. I was also informed my brakes pads and discs required urgent replacement and that I should only drive short journeys or leave the car there to have brake pads and discs replaced. I went to another garage for a second opinion and was told there was nothing wrong with the brake discs and the pads would need replacing in about 4 months time. I cancelled my brake repairs with protyre and am now wondering if my tyres were ok and needed replacing at all. Paying staff commission to increase sales is a dishonest way to treat customers. I will take my custom elsewhere in future as I have no confidence in what your team advice me now.

Reply from Protyre Autocare - Stourbridge
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