Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... See more
Company replied
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Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... See more
Company replied
Absolutley 1st class great price on tyres looked after very well by girls on reception would highly recommend 5 star from me
Company replied
Went in with my steering wheel on the wonk, left with it as straight as an arrow. Can’t fault Charlie the technician, was in and out in no time as he new I was in a rush and molly and Barry behind the... See more
Company replied
Excellent customer service. Went for a new tyre but they also did free checks on balance and brake pads etc, but no extra work required which was reassuring. Reception lady was very friendly. New clea... See more
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Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom
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Reception team are so lovely and professional. And a woman it’s quite daunting going into a garage alone, however I was made to feel and ease within seconds of talking to the receptionists.

Reply from Protyre Autocare - Winsford
Great staff very helpful and car fixed same day great service

Reply from Protyre Autocare - Winsford
The best customer service I have ever received from a garage, or any type of business really, they go above and beyond. Friendly ladies on reception, the manager is very helpful and the mechanics get the work done quickly. New reception area looks great too, very welcoming!

Reply from Protyre Autocare - Winsford
Brilliant service from start to finish. Lovely waiting room, with free drinks, really welcoming. I will be back
Friendly staff, quick turnaround without an appointment.
Will use again.
Excellent service on all fronts from the Protyre team at Winsford Cheshire.
I had new brake pads and discs all round on my Jeep. The workmanship was excellent, communication from them was superb.
My go too garage now whenever I need my bus working or looking at. Highly recommended to Anyone.

Reply from Protyre Autocare - Winsford
Lovely girls on reception. Have me lots of useful information when choosing a tyre. Reception area has been renovated and there’s a lovely coffee machine now . Tyre and tracking done quickly and efficiently. Thank you
Excellent service and very helpful staff.
Excellent customer service. Easy to book service and mot on line.
Great friendly welcome and very speedy service

Reply from Protyre Autocare - Winsford
Easy to book in for my mot, very helpful staff. Great area to wait with your car if you want to, but I left my car with them and they kept me updated over the phone.
Repairs were carried out quickly and at a reasonable price. My car drives so much better now.
I would not hesitate to go to this garage again.
Special mention to the lovely young lady on reception, it was refreshing to talk to someone who is so friendly.

Reply from Protyre Autocare - Winsford
New reception area is excellent. Reception staff welcoming and very competent. Job done within planned time - so all great.

Reply from Protyre Autocare - Winsford
Reception excellent,technician told me if tyres were swapped on axles this would effect TPMS.On doing further research i have found TPMS could be reset to avoid issues.
Very helpful and friendly staff especially Gemma. The car was ready on time.protyre is a first class garage

Reply from Protyre Autocare - Winsford
Blackcircles order 4 tyres, very prompt work and done in 40 mins. Very pleasant waiting area newly fitted out and complimentary fresh coffee on offer!

Reply from Protyre Autocare - Winsford
Great Customer Service from Reception to Engineer . Issues explained in non technical terms .
Will certainly return for any future requirements

Reply from Protyre Autocare - Winsford
Fabulous service from a dedicated team.
Made me feel comfortable and confident in the products I purchased.
This extended through the full experience.
Definitely recommend.

Reply from Protyre Autocare - Winsford
I rang up for a new tyre for our motorhome.
They didn't have one in stock at the Winsford branch, but Gemma said she could get me one over from another branch for the next day.
The next day Gemma contacted me to say my tyre was ready.
I was very happy with the service provided.
Thanks
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