Protyre Autocare - Winsford Reviews 

1,001
TrustScore 4.5 out of 5

4.6

Wharton Road, Winsford, CW7 3AU Winsford, Cheshire, GB


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Rated 5 out of 5 stars

Proper thorough job, they identified additional problems with my vehicle, which I wouldn't have noticed on my own and if left would have lead to even worse damage to my vehicle. After identifying the... See more

Rated 5 out of 5 stars

Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... See more

Company replied

Rated 5 out of 5 stars

Went in with my steering wheel on the wonk, left with it as straight as an arrow. Can’t fault Charlie the technician, was in and out in no time as he new I was in a rush and molly and Barry behind the... See more

Company replied

Rated 5 out of 5 stars

Absolutley 1st class great price on tyres looked after very well by girls on reception would highly recommend 5 star from me

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom

  • 01606 594925

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,001)

33,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Service with a smile.

Fabulous service from a dedicated team.
Made me feel comfortable and confident in the products I purchased.
This extended through the full experience.
Definitely recommend.

1 October 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Colin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Very happy with the service

I rang up for a new tyre for our motorhome.
They didn't have one in stock at the Winsford branch, but Gemma said she could get me one over from another branch for the next day.
The next day Gemma contacted me to say my tyre was ready.
I was very happy with the service provided.
Thanks

27 September 2025
Rated 5 out of 5 stars

Excellent customer serve

Excellent customer serve.
Hand 2 new tyres fitted and can't fault the service received from arriving to leaving. Was given best price and kept updated all the time. Minimum waiting time.
Would highly recommend to others.

29 September 2025
Rated 5 out of 5 stars

Best place for a service and MOT

Best place for a service and MOT, always very friendly. I have a Protyre centre a LOT closer to me but you cannot beat their customer service here, they know how to treat and talk to people.
They’ve had a great uplift to the reception, my only complaint is that the chairs are not as comfortable as the sofa was!

1 October 2025
Rated 5 out of 5 stars

5* service

Very polite, the girls on the front desk were lovely! The mechanics all had a positive attitude. Got my MOT, and clutch done very efficiently. Would definitely recommend.

1 October 2025
Rated 5 out of 5 stars

Great staff

Great staff, the lads in the workshop are always helpful and friendly

23 September 2025
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Kellie,

Thank you for taking the time to leave us another positive review - we really appreciate your feedback.

We have notified the Area Manager of this who will pass your comments on to the team.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great staff

Great staff, all the lads in the workshop very friendly and explained everything to me

29 September 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Kellie​,

We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Charge for re-test if Mot repairs not…

Charge for re-test if Mot repairs not carried out by yourselves, had the repairs completed at more than half the cost protyre quoted , with genuine parts too

26 September 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mr Young ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Protyre Winsford was excellent today.

Protyre Winsford was excellent today.
Very well organised and nice new reception area, plus the coffee was very good whilst we waited for two new tyres to be fitted.

25 September 2025
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast & Friendly

Booked through Asda tyres, was done & dusted in less than hour. Highly recommend fast & friendly

25 September 2025
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Brendan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Don't like the idea of added charges…

Don't like the idea of added charges sent a quote fo£39.95 then you want add hidden charges

24 September 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Robert Taylor,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great value MOT with excellent service

Protyre are always very competitive with their MOT prices such that we use them every year.
They also provide on time and efficient service can't ask for more.

22 September 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mark Howley,

We appreciate your continued loyalty and are happy to hear that our MOT prices meet your expectations at our Winsford branch.

We're glad you value our prompt and efficient service. Thank you for your feedback!

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

New Tyres

Another good service from the winsford Team. The Tyre Under-Inflation sensor indicated a fault. The team were able to quickly fit me in and fit two new tyres, back on the road. Thank you

22 September 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Shaun​,

We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

I got told I needed

I got told I needed
4x coil springs .because they were 'corroded'
2x front tyres as they were 'cracked' and perished
2x top mounts as one had play in both operating fine.

And brake discs and pads which were no were near not in need of urgent replacemnt wharsoever. .

I took my car in for a slight issue of it pulling to the left slighlty, and came back with all this. At a quoted price of over £1200. Questioning this twice myself i took it to another local garage around the corner for an inspection. A good hour later I was taken for a look underneath my car at the problems highlighted by the first garage. And was assured that all of my coil springs were completely fine. Only 1 out of the 4 had a little bit of corrosion. Which was told will still pass an mot,
No cracks whatsoever in my tyres and they all had lots of life left in them.

I was also shown my top mounts which shown to be operating fine on both sides apart from the usual small amount of play that all corsas have , again didn't need replacing at all,

The only thing I was pulled up on at this second garage was my brake pads and discs might need doing within the next 12 months. At a cost they could fit and supply for 145, and that was all it would need to get through its upcoming mot,a price less than half the quote I was given from first garage. At over 300. Personally I would avoid this garage and go to an independent one as they seem to just throw problems upon your car which aren't actually there.

19 September 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mr Stubbs,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service

Really easy to put my appointment on the website.
Great selection of tyres, most of which seemed fairly priced and probably cheaper than the competition.
The best part about the service I received was that I waited for no longer than 15 to 20 minutes for them to refit the tire.
The girl on reception in the Winsford branch was really pleasant and a pleasure to deal with

17 September 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Darren,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Service

Fit me in at short notice on a Saturday and looked at another couple of issues that I raised also. Car is now driving notably better. Great Service - Thanks

17 September 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Wendy Andrews,

We're happy we could accommodate you on short notice and address the additional issues.

It's great to hear that your car is performing better. Thank you for your positive feedback!

We will look forward to welcoming you again at our Winsford branch in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 4 out of 5 stars

Booked drop off times

I've used them a few times now. If it's been a small service, tyres or discs and pads, I like the idea I can book the vehicle in at a set time and walk away to a local retail park to kill time until the vehicle is done and ready. Saves having to get a taxi home and or one back later on

15 September 2025
Rated 5 out of 5 stars

So helpful at the windsford branch.

So helpful at the windsford branch, the Two ladies on the reception went above & beyond for me, I got my times & branches mixed up but they sorted it no problem, it's so nice to see ladies behind the reception desk.

8 September 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello,

We're happy to hear that the team at the Winsford branch was so helpful. We appreciate you taking the time to share your positive experience. It's great to know they went above and beyond to assist you!

Best regards,
Eddie
Customer Care - Protyre

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