I joined having seen the adverts for the large array of classes offered, however now I am a member have found those classes aren't yet available (pilates in particular) I also find the class schedule... See more
Company replied
Location
Switch locationAlban Retail Park, PE21 7NN Boston, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience has been good so far apart from my last visit on 19/2/23 at Boston Lincolnshire pure gym. Both toilets were blocked and not flushing, then to make things worse, I got in the shower aft... See more
Company replied
At the moment I'm having good experience with PureGym! I like location, I like when I can access gym any time and to be honest I really don't have any negative things to say! Keep up the good work! An... See more
Company replied
Modern new gym, very clean with a plethora of equipment. Open 24x7 (but is unstaffed most of the time) New and clean changing room facilities. Bring your own shower gel, towel and other toile... See more
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Boston
Written by the company
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Alban Retail Park, PE21 7NN, Boston, United Kingdom
4.3
Excellent
78 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well equipped gym
Well equipped gym, good location for parking, friendly staff
13 February 2026
Unprompted review
Reply from PureGym UK - Boston
Hi Nick- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff works hard to provide great service, and your feedback means a lot. We are really happy to hear you enjoy using the gym overall! Thanks, PureGym
Very straight forward and easy
7 September 2025
Reply from PureGym UK - Boston
Hi Ian - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Great gym
Modern, clean, great app to book classes. Free at home workouts. Just perfect.
1 June 2025
Unprompted review
Reply from PureGym UK - Boston
Hi Vicky. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
No cleaning stations - anywhere!
There are no cleaning stations anywhere in the gym. Didn’t think that was allowed? Was horrible having to use machines knowing they’ve not been cleaned in between users. Disgusting.
20 April 2025
Unprompted review
Reply from PureGym UK - Boston
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Our gyms are cleaned every night with high-grade anti-viral disinfectant. The team also clean every piece of kit and surface throughout the day, from dumbbells to treadmills and everything in between, so you can train with confidence.
We have also installed new self-cleaning stations so you can clean your kit before and after use, for added peace of mind. Cleaning stations are located in all key areas of the gym to make it as easy as possible. Please feel free to speak with your local members of staff who can show you where these are located. Thanks, PureGym.
I’m loving the step classes by…
I’m loving the step classes by Charmaine & Hit classes, would like more of theses please.
29 March 2025
Unprompted review
Reply from PureGym UK - Boston
Hi Michelle. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Met at the door and given help from the…
Met at the door and given help from the start. I was shown the equipment I wanted and given instructions to operate, them left to myself but with offer of further help if I required it,
26 January 2025
Reply from PureGym UK - Boston
Hi Tracey – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
The manager was very welcoming and he…
The manager was very welcoming and he tool his time explain everything
7 January 2025
Reply from PureGym UK - Boston
Hi Roy – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Great range of gym / resistance…
Great range of gym / resistance training equipment which was clean and well maintained. Staff were friendly and knowledgeable and the boot camp / circuit training class I attended was really well designed and delivered by an excellent instructor who took the trouble to monitor and correct exercise technique throughout the class. Changing area / toilets could have been better maintained hence 4 out of 5.
27 December 2024
Reply from PureGym UK - Boston
Hi there - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and the classes we offer. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Amazing experience!
At the moment I'm having good experience with PureGym! I like location, I like when I can access gym any time and to be honest I really don't have any negative things to say! Keep up the good work! And I want to mention that I like to receive notifications about gym, offers and suggestions!
15 December 2024
Reply from PureGym UK - Boston
Hi Sandijs, thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!
Thanks, PureGym
Best gym I've ever used
Friendly, helpful, great atmosphere and excellent equipment
20 November 2024
Unprompted review
Reply from PureGym UK - Boston
Hi Claire! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so!
Hope you continue to enjoy your time with us! Thanks, PureGym
Not bad but could be more hygienic need…
Not bad but could be more hygienic need more cleaning equipment for people to clean after them self. Don't give five stars because there is no pool or saunas
12 October 2024
Unprompted review
Reply from PureGym UK - Boston
Hi Julius - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We've installed new self-cleaning stations so you can clean your kit before and after use, for added peace of mind. Cleaning stations are located in all key areas of the gym to make it as easy as possible.
Regarding the point raised on providing pools, we’re afraid this would not be possible; we don't have pools/saunas etc. as the standard in our gyms is our focus on providing quality fitness equipment while keeping costs affordable for all members. Thanks, PureGym
Decent gym
Alright gym, good range of equipment but is constantly full of kids clearly way younger than the supposed required sign up age of 16+
15 September 2024
Unprompted review
Reply from PureGym UK - Boston
Hi Jeremy. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
As an online company, we don't have receptions. However, we have the cylinder POD doors that act as both an entrance and security system.
The POD doors monitor entrance with individual 8 digit code. As well as this, we have staff monitoring the gym, as well as a 24/7 CCTV team.
All members are required to enter their date of birth on sign up, and will need to be 16 years old or above.
If believed to be underage they will be required to provide ID to staff or risk a suspension until their age has been verified. Thanks, PureGym
Reply from PureGym UK - Boston
Hi there! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
Gym review
Staff explained how gym worked and process was easy online - we were shown around - it would be useful to having all showers working
29 April 2024
Reply from PureGym UK - Boston
Hi Ryan! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Great to hear you enjoyed your tour, and the joining process was straightforward.
Please be assured your points have been raised. They will be addressed in club and resolved as soon as possible. Thanks, PureGym
Reply from PureGym UK - Boston
Hi Emma, thank you for the 5* review and welcome to PureGym!
We hope you enjoy your future visits to the gym!
Thanks, PureGym
Very easy to understand and fit in!
23 April 2024
Reply from PureGym UK - Boston
Hi Steve - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
Lovely gym
Lovely gym, wonderful helpful staff, great variety of equipment and a really nice atmosphere. Really pleased with this gym, best one I've ever joined ✨clean and tidy ✨
23 April 2024
Unprompted review
Reply from PureGym UK - Boston
Hi Mihaela, it's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym! ✨
Thanks, PureGym
Reply from PureGym UK - Boston
Hey there - That's awesome to hear and thanks for the 5* feedback!
Thanks, PureGym
Excellent location with staff on hand…
Excellent location with staff on hand at most times, professional atmosphere that isn't too intimidating for new arrivals, staff won't jump on you to do an induction either but are there if you need them
8 April 2024
Unprompted review
Reply from PureGym UK - Boston
Hi Jonathan - It's great to hear you're enjoying PureGym, and thank you for the 5* feedback!
Thanks, PureGym
Easy to access
Easy to access - provided what I needed for exercise with no fuss or problems
10 March 2024
Reply from PureGym UK - Boston
Hi Cheryl. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.