Since joining the gym 3 months ago I have been very pleased with how the environment, staff, equipment and atmosphere have been. Compared to other gyms the equipment is repaired quickly. I cannot fa... See more
Location
Switch locationOldham St, M34 3SJ Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Most of the cross trainers are wonky. It's an absolute joke. Most of them are on a serious slant despite the floor being flat. They either shake when you're on them as a result or you're on an angle.... See more
Company replied
Very dissatisfied with Denton puregym at the moment due to its recent changes in class timetable. I've checked other puregyms in the surrounding area and they have more classes running. I'm contemplat... See more
Company replied
Excellent communication and easy to use the gym app. Had induction which was very helpful. pt Michael was very friendly and couldn’t have been more helpful. Gym equipment fantastic and place very clea... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Denton
Written by the company
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Oldham St, M34 3SJ, Manchester, United Kingdom
3.6
Average
98 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are thief
They are thief. They deducted payment from my account but i already cancelled my membership. Not recommended specially direct debit
28 November 2025
Unprompted review
Reply from PureGym UK - Denton
Hi Muhammad - Thank you for taking the time to leave this review, we're sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. We're sorry that you have not received a response previously. It may be that an email you sent received an auto-response and this needed to be replied to before it was put through to an advisor. You can also get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. Please be assured that our team is here to assist you and ensure your concerns are addressed as soon as possible. Thanks, PureGym
Reply from PureGym UK - Denton
Hi Paul. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Denton
Hi Charity - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to see your comments! Thanks, PureGym
I love Pure Gym Denton!!!!! Zero gym fear!!!
I loved my first visit to the gym after being soooo nervous and apprehensive. Thanks to my PT partner helping me to get familiar with chosen machines, I am looking forward to my next visit and may even contemplate taking up full membership one day!!!!!
22 February 2025
Reply from PureGym UK - Denton
Hi Collette - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and to do so, in a clean and friendly environment.
We know just how anxious the thought of going to the gym can be for beginners and we want to do our very best, to provide that safe and relaxing space for our members. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Went for a taster session with my…
Went for a taster session with my daughter. Friendly atmosphere & not too busy so could use equipment with ease.
18 February 2025
Hassle free experience
Everything about the whole process has been very easy and simple with no issues at all. Gym is clean and adequate for my needs
3 January 2025
Reply from PureGym UK - Denton
Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
Enjoy your membership with us! Thanks, PureGym
Reply from PureGym UK - Denton
Hi Shazaib - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Brilliant, Clean and Friendly.
Been a member of this gym since it was Esporta back in the mid 2000’s. Great location next to Sainsbury's, but as a pure gym it’s also always been great the staff are super friendly and the Gym is always clean.
29 December 2024
Reply from PureGym UK - Denton
Hi Ryan – Thank you for leaving this review! And from such a veteran athlete too!
Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Well equipped gym,24/7 friendly…
Well equipped gym,24/7 friendly staff,safe car parking ,what more can I ask for,maybe a restaurant for supplements ,a bite to eat tea or coffee.
28 December 2024
Reply from PureGym UK - Denton
Hi William - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and the range of equipment available. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized. And if you're ever looking for a bite to eat or a drink for even more energy, check out our vending machines inside our gyms.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
I have been looking for a gym that I can get a short term membership for
I have been looking for a gym that I can buy short term passes for for a while, but other than day passes, most gyms don’t seem to offer this. I go away a lot and want to be able to use a gym while away and the flexibility that pure gym offers with the option to buy a short term pass up to 30 days is perfect.
The gym I went to was well equipped, spacious and clearly well maintained. There was also plenty of parking. I really liked this gym.
28 December 2024
Reply from PureGym UK - Denton
Hi Helen - Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.
We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Thanks again, PureGym.
No heater and very low lightening that…
No heater and very low lightening that we can't literally even see the dubmel weights.
Puregym denton
25 December 2024
Reply from PureGym UK - Denton
Hi there. Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We will be reviewing the lighting in-club. We are always looking to make improvements to give our members the best experience they can get! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Smooth Joining Process
The joining process was simple, I have a blue light card and had no problem joining with the code. I have purchased the door fob which was really easy to set up.
6 December 2024
Reply from PureGym UK - Denton
Hi there - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Friendly
Friendly, inspiring and very social experience. Great vibe about the place.
24 October 2024
Unprompted review
Reply from PureGym UK - Denton
Hi Paul - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly and welcoming atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Reply from PureGym UK - Denton
Hi Sue - It's great to hear you enjoyed your first visit, and thank you for the 5* review!
We can't wait to see you back in the gym soon!
Thanks, PureGym
First visit today with my daughter and…
First visit today with my daughter and I enjoyed using the equipment and was amazed how big it was and the amount of equipment available to use and also how clean it was. Will be definitely going again.
12 July 2024
Reply from PureGym UK - Denton
Hi Nalini - It's great to hear you enjoyed your visit with your daughter, and thank you for the 5* review!
Thanks, PureGym
Rubbish joining set up
Rubbish joining set up. Reeled in on £0 joining fee in select gyms only to be charged a joining fee even though it said £18.99 +£0 joining fee
28 June 2024
Reply from PureGym UK - Denton
Hi Natalie. Thank you for taking the time to leave this review, but we are sorry to see it's 2 stars.
For all promotions you would need to apply the unique code on the Customise page just after selecting your chosen membership type. This will then apply the discount onto the payments page.
Any issues on sign up please reach out to our Member Services team who will be happy to help. Thanks, PureGym
No air con in the evening
No air con in the evening. It was cooler outside. Terrible cost cutting. Why would you want to train if the air conditioning isn’t on at 21 Celsius. Silly. Plus why isn’t humidity taken in to account. Training in a gym at 21 C is too hot. This needs to be lowered. I was also advised that this heating and cooling isn’t active between 10pm and 6am. Please can you advise If this correct.
24 June 2024
Unprompted review
Reply from PureGym UK - Denton
Hi Kevin, thanks for your review and we're sorry to see the 1 star.
We use air conditioning units which heat the air when it drops below 17.5C, and cools the air when it goes higher than 21.5C, keeping the temperature within the gym at an acceptable level.
This is regularly checked to ensure the units are operating as they should be across all of our gyms automatically.
If you have any specific suggestions please approach your specific Gym Team or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym
What a complete joke Denton gym is for…
What a complete joke Denton gym is for the 3rd summer the aircons not working people losing electolites is not good GET IT SORTED
24 June 2024
Unprompted review
Reply from PureGym UK - Denton
Hi Gary, thanks for your review and we're sorry to see the 1 star.
We use air conditioning units which heat the air when it drops below 17.5C, and cools the air when it goes higher than 21.5C, keeping the temperature within the gym at an acceptable level.
This is regularly checked to ensure the units are operating as they should be across all of our gyms automatically.
If you have any specific suggestions please approach your specific Gym Team and they'll be able to reassure you the aircon is working correctly.
Thanks, PureGym
No mirrors near smith machines to check…
No mirrors near smith machines to check your form. In fact, unless you're near a dumbbell rack you'll find none near any machine.
Good set of machines though. Just sad they couldn't be bothered putting this simple thing into place and instead have some rubbish glass around the gym area instead.
1 June 2024
Unprompted review
Reply from PureGym UK - Denton
Hi Luke - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Team or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Reply from PureGym UK - Denton
Hi there! Thank you for taking the time to leave this 4 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.