PureGym UK - Tyldesley Reviews 101

TrustScore 4.5 out of 5

4.3

Castle Street, M29 8EW Manchester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

This gym has literally got like a youth club, I had been going here for a while, but now you cannot get on anything because groups of kids just huddle round all the machines. There is definitely a lot... See more

Company replied

Rated 5 out of 5 stars

Really nice and friendly gym. I attend classes more than training in the gym. But I suppose that'll change in time once I gain more confidence. I particularly love the body pump classes with Mike and... See more

Company replied

Rated 5 out of 5 stars

Nice gym , good friendly staff always willing to help if you need anything, very clean equipment & environment, always cleaning being done if not by the cleaning lady then by the gym staff. Can’t faul... See more

Company replied

Rated 5 out of 5 stars

When I heard the news they will be opening this location, I was over the moon! I used PureGym in London before moving to the area. Until PureGym was opened, I used the competition, but I had to driv... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Tyldesley

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Castle Street, M29 8EW, Manchester, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

This gym has literally got like a youth…

This gym has literally got like a youth club, I had been going here for a while, but now you cannot get on anything because groups of kids just huddle round all the machines. There is definitely a lot of kids that are of questionable age to be in the gym.

14 January 2026
Unprompted review
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi, thank you for taking the time to leave this review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Where possible, we ask that members share equipment between sets, to ensure that all members are able to get the most out of their workout. Although sometimes this isn't possible, we do ask that other members are taken into consideration when taking breaks between sets. If you have any specific concerns relating to this matter, please speak with a member of the gym team where they will be happy to assist further. Thanks, PureGym

Rated 5 out of 5 stars

First time session

I’m an absolute beginner and incredibly unfit but James, the instructor looked after me really well.

20 January 2026
Unprompted review
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Louise. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We totally get it, starting a new gym can feel scary! But the PureGym community is here to make you feel right at home and we love being able to help and chat to members when given the opportunity to do so. It’s great to hear you enjoyed your recent visit and we hope to see you back in the gym soon! Thanks, PureGym

Rated 4 out of 5 stars

Good introduction, website may need attention

Local manager, James, able to resolve an issue that had prevented me accessing a concessionary health related membership.
Other staff introduced me knowledgeable and thoughtfully to the equipment available. God experience!

30 October 2025
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Stan - Thanks for taking the time to leave this review, we are pleased to hear this positive feedback for the team. We’re always working to make things as simple and smooth as possible, so if you have any specific comments on how this could be improved, please do let us know. Thanks, PureGym

Rated 1 out of 5 stars

Can't put the logo on my phone,very…

Can't put the logo on my phone,very confusing to set up

6 October 2025
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi there - Thank you for taking the time to leave this review, we are sorry to see this is 1 star. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Great gyms and equipment.

21 August 2025
Unprompted review
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Joe - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

Based on the cost

Based on the cost, could not fault it, had plenty equipment, gym and changing area clean. Parking might be an issue during busy periods, as car park not that big, but I tend to use during quieter times.

29 June 2025
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Ant. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Seamless process

The online joining process was seamless, and helpful guidance was provided.

30 June 2025
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi there - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Rated 3 out of 5 stars

Nice space well looked after all the…

Nice space well looked after all the kit working just couldn’t get on most of the equipment because it was too busy.

3 June 2025
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi, thank you for taking the time to leave this review. We appreciate and value our member feedback.

We’re afraid it's true, our gyms are very popular and so can become busy, especially at peak times. The busyness of the gym does fluctuate throughout the day, or depending on the day of the week and you can check how busy the gym is before attending on your PureGym app.

Thanks, PureGym

Rated 5 out of 5 stars

Good and spacious

Good and spacious. Had everything i needed to do a good workout. I am impressed

31 May 2025
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Sean. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Excellent gym

Became a member back in September 2024 I attended twice a week 1 day to train the 2nd to attend class I feel like I've benefited for health reasons. I have recently started adding a 3rd day to attend to maintain a fitness regime 1 day to conclude on strength 2 day on cardio and 3rd is class as I enjoy attending the gym. The staff are friendly and helpful, I have thought about a personal trainer to help me with my fitness goal I recommend PureGym Tyldesley to anyone who is looking to start a fitness journey

1 May 2025
Unprompted review
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Justin. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

The website and app was easy to use.

The website and app was easy to use.
Laura at Tyldesley gym made me welcome, explained everything and help was there if I join.
I went home and signed myself and my wife up as members.

26 March 2025
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Mrs Fellows! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so; it is great to hear about your initial experience.

We look forward to welcoming you both soon! Thanks, PureGym

Rated 5 out of 5 stars

Friendly atmosphere

Always a friendly atmosphere with trainers that want to help you with your goals. Watching you develop and pushing you to hit new targets. I always get treated as an individual.

11 February 2025
Unprompted review
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Jenna! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so!

Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

So helpful and professional staff

So helpful and professional staff, made me feel so welcome, this place certainly has a happy buzz about it, it’s brilliant and a little gem for this small town of Tyldesley.

6 January 2025
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

Great gym ……

7 December 2024
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi there - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Rated 5 out of 5 stars

The atmosphere in the gym is great very…

The atmosphere in the gym is great very friendly and welcoming.

2 December 2024
Unprompted review
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Harvey - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and open atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 5 out of 5 stars

Great gym,staff and enviroment

Great gym,staff and enviroment

28 November 2024
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi there - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 5 out of 5 stars

Excellent friendly gym

29 September 2024
Unprompted review
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Chris. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Brilliant

Brilliant and Friendly Staff members.

22 September 2024
Unprompted review
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Kudzai. Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so.
Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

Tyld

would recommend

6 August 2024
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Jack! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

Brilliant classes Brilliant trainers…

Brilliant classes Brilliant trainers overall love Tyldesley puregym and the staff

12 May 2024
Unprompted review
PureGym UK - Tyldesley logo

Reply from PureGym UK - Tyldesley

Hi Natasha - It's great to hear you're enjoying PureGym Tyldesley, and thank you for the 5* review!

Thanks, PureGym

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look