Roche Bobois Reviews 

5,792
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour... See more

Rated 5 out of 5 stars

I was doing this transaction remotely from New York. The store personnel on both ends were very helpful in making sure I could see the color options and make the best decision.

Rated 5 out of 5 stars

Excellent warm and friendly welcome to the store. The Manchester store looks wonderful and so stylish. Linda went out of her way to make sure we had a truly personalised consultation and buying experi... See more

Company replied

Rated 5 out of 5 stars

What was meant to be a trip to the tip to get rid of old furniture turned into visiting the showroom and purchasing two of the most amazing arm chairs…. Laid looked after us amazingly ensuring we got... See more

Company replied

Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Furniture Manufacturer
  4. Homewares Shop
  5. Living room shop
  6. Outdoor furniture shop

About Roche Bobois

Written by the company

rochebobois.com

French Art de Vivre

Roche Bobois est un éditeur français, leader international du mobilier haut de gamme. Meubles & canapés de designer, luminaires, objets de décoration. Services personnalisés.

Voir le site 

Nos magasins 

Nos valeurs

Un meuble Roche Bobois, c'est avant tout un meuble qui a une personnalité unique, faite de personnalités multiples : celle du créateur qui l'a imaginé, avec sa part de talent, d'audace et d'inventivité, et votre part de personnalité, de liberté, de créativité. Choix des formes, des couleurs, des cuirs, des bois, des finitions... chaque meuble devient une pièce unique, exclusive, réellement conçue pour Vous.

Un meuble Roche Bobois, c'est aussi un meuble responsable, inscrit dans une démarche logique de respect des matières travaillées et du monde qui nous entoure. Devenir meilleur chaque jour, chercher en permanence les moyens de réduire les impacts sur notre environnement est une constante naturelle de notre comportement.

Notre métier: créer des rencontres entre l'inspiration, le savoir-faire et vous. Entre l'art et la vie. Réussir un meuble, c'est créer un art de vivre.


Contact info


4.8

Excellent

TrustScore 5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(5,792)

1,579 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sales service

The sales lady was most helpful in the selection process which made our experience very gratifying

2 December 2025
Roche Bobois logo

Reply from Roche Bobois

Hello, we are pleased to hear of your visit to our Harrods showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Exceptional service…

Dana provided exceptional service throughout our entire project. She is incredibly knowledgeable and delivered amazing 3D renders that clearly showed how the room would look once completed. Her expertise made the process smooth and enjoyable, and it was truly a pleasure working with her. Highly recommended!

9 December 2025
Roche Bobois logo

Reply from Roche Bobois

Dear David, we are pleased to hear of your visit to our Surrey showroom and that our sales team was able to meet all of your expectations. We hope you enjoy your new Roche Bobois piece!

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

A very good experience 

Great customer service, and fantastic products.

23 November 2025
Roche Bobois logo

Reply from Roche Bobois

Hello, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Luigi & Raquel are a pleasure to work…

Luigi & Raquel are a pleasure to work with.
Thank you for the service !

5 December 2025
Roche Bobois logo

Reply from Roche Bobois

Dear client,
We thank you warmly for this response and hope you appreciated your experience in our showroom. We hope to see you again very soon!

Best regards,
The Roche Bobois Antwerpen team

Rated 5 out of 5 stars

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable staff, and manager. Worked hard to meet our requirements.

4 December 2025
Roche Bobois logo

Reply from Roche Bobois

Hello, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Ambiance was great

Ambiance was great. Customer service was friendly, down to earth and practical.

4 December 2025
Roche Bobois logo

Reply from Roche Bobois

Dear Richard, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

It was a great experience

It was a great experience. The staff were extremely helpful.

4 December 2025
Roche Bobois logo

Reply from Roche Bobois

Dear Aisling, we are pleased to hear of your visit to our Dublin showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Excellent Service and Quality at Roche Bobois Highly Recommend Jeremy!

We recently visited Roche Bobois to purchase a new couch, and the experience was fantastic from start to finish. Our salesman, Jeremy, was incredibly professional and knowledgeable. He took the time to listen to our needs and preferences, and he guided us through the extensive options available, helping us ultimately choose the perfect couch for our home.
Jeremy provided exceptional service without being pushy, making the entire process enjoyable and stress-free. We are thrilled with our purchase and the level of service we received and looking forward to receive our couch soon.
I will definitely recommend Jeremy and Roche Bobois to anyone looking for great service and a very high-quality, stylish couch.

13 November 2025
Roche Bobois logo

Reply from Roche Bobois

Dear Denis, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations. We hope you enjoy your new Roche Bobois couch!

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Fantastic customer Service

We had an excellent customer experience at Roche Bobois Chelsea. Dimitris and David were extremely professional and very helpful with all our requests. With their help we have managed to find everything we needed for our living room.
I highly recommend them.

25 November 2025
Roche Bobois logo

Reply from Roche Bobois

Dear Tiana, we are pleased to hear of your visit to our Chelsea showroom and that our sales team was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Fabulous choice of furniture

24 November 2025
Roche Bobois logo

Reply from Roche Bobois

Good afternoon, Ms. Crocker,
Thank you for your feedback on our Marbella showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!

Rated 5 out of 5 stars

Amazing and fantastic

Amazing and fantastic

22 November 2025
Roche Bobois logo

Reply from Roche Bobois

Bonjour,
Thank you for your 5-star review! We hope to see you again soon in store.
We hope to see you again soon!
Sincerely,
Roche Bobois Basel Team

Rated 5 out of 5 stars

The service at Wandsworth makes the travel time worth it!

It’s nuts to go down to Wandsworth when the new BB Showroom is a short walk away. Well, the good folks called me down, were very cordial, and I ordered an Edito Armchair - more to follow!

Why can’t the ‘could not be bothered’ sales guys at Finchley Road be more like their South London counterpart!?

PS. See comment from RB below. They seem to miss the point. Why can’t the Finchley Road team be just as hungry and switched on!

28 November 2025
Roche Bobois logo

Reply from Roche Bobois

Hello, we are pleased to hear of your visit to our Wansdworth showroom and that our sales team was able to meet all of your expectations. We hope you enjoy your new Roche Bobois piece!

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

We had excellent service from Carl…

We had excellent service from Carl Slatford - he went over and beyond good service.
Great communication and extra care for us as returning customers. We are very happy.

20 November 2025
Roche Bobois logo

Reply from Roche Bobois

Dear Dina, we are pleased to hear of your visit to our Wandsworth showroom and that our sales team was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!

Sincerely, Roche Bobois Management Team

Rated 5 out of 5 stars

Amazing staff for a beautiful home design -

Luc was exceptionnal in working with me - his interior architecture training is extremely valuable and he has the perfect style with wealthy but careful and business like customers - plenty of that in Basel
His manager was elegant and helpful as well in the needed moment at the end

27 November 2025
Roche Bobois logo

Reply from Roche Bobois

Bonjour,
Thank you for your kind feedback on your experience at the Basel showroom, we are pleased to hear that Luc offered you great assistance and that you are very happy with our service! We love when our clients express their gratitude and mention team members they worked with, we will relay your thanks to him.
We are so glad you enjoyed your experience and look forward to hearing from you again soon!

Sincerely,
Roche Bobois Basel Team

Rated 5 out of 5 stars

Good advice

Employees were helpful and gave us good advice. The reduction during the amazing days also helped to come to a decision to buy.

26 November 2025
Roche Bobois logo

Reply from Roche Bobois

Dear client,
Many thanks for your kind comment and for taking the time to visit our showroom.
We hope to see you again very soon!

Best regards,
The Roche Bobois Antwerpen team

Rated 5 out of 5 stars

Very service oriented and friendly staff

The lady of the staff has been very friendly, service oriented and patient.

26 November 2025
Roche Bobois logo

Reply from Roche Bobois

Dear client,
Many thanks for your kind comment and for taking the time to visit our showroom.
We hope to see you again very soon!

Best regards,
The Roche Bobois Amsterdam team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look