Romans  Reviews 

Hollie our Consultant at Romans Wokingham estate agency was fantastic.She was efficient, helpful, and very professional.That is why I gave them a 5 star rating.All the other people in the branch that were involved with our move were also great.
Allen Johnstone.

This was my first time renting and Sophia @ Romans made the whole process straight forward and stress free. Although I had my moment of stress Sophia was always at the other end of the phone to help assist and reassure me.

I would just like to say a massive thank you to Steve,nathan and there team at romans a very helpful & professional service any help I needed they were there for me would recommend Romans to anyone thank you so much

We have recently moved into our rented property with Romans. Jon and Meenu were always available to reply to our queries and made the process very easy. We appreciate your help, thank you.

our experience with the Farnham office wasn’t good. They valued our house and tied us into a 21-week contract only to tell us 2 months later that based on viewer feedback and current market, they believe our house is worth 35k less then originally marketed, and 15k less then the reduction in price we’d already made. We have a 3 bed semi detached, and they tried telling me we should price to that of a 2 bed property, or another area such as church crookham, which made no sense to me as were a 3 bed in Farnham. At the same time charters advertised an identical property to ours (as we’re a new build development) at the same price as the original valuation price, something which Romans advised made no sense as they won’t sell it, which they did sell. I had 2 other agents value the property and provide market report and confirmed the price they were pushing us towards didn’t match that of a 3 bed semi in Farnham so didn’t understand the logic. When we requested to get out the contract as they no longer believe in their own valuation and therefore are not the right agents for us, we had some very unprofessional and heated conversations telling us we’re going to have to just take it off the market. At the time these conversations were happening we did receive an offer, one that they agreed to a sale price of 7k more then that of the price Romans wanted us to reduce to, only confirming they were incorrect. They then went and advertised our neighbouring property, also a 3 bed semi, only marginally bigger which was originally 30k more when sold by the developer, at 140k more then the price they told me mine was worth. This further confirmed to me they value properties at a much higher price to win business, before pushing you to reduce the price in order to sell it. We also found out from our buyers they lied and stated I was pregnant with another due imminently and needed a swift sale, I’m not pregnant nor had we yet found anywhere to go, but they failed to communicate to us our buyers required a quick move and therefore the sale has now fallen through because they can’t wait any longer, both us and our buyers are dissatisfied with their service.
I would just be careful with the time they tie you into sole agency as we aren’t the only ones on our estate they did this to.

After previously using another “no win, no fee” estate agent based in Reading, the experience was disappointing and lacked communication. Switching to Matt at Romans was the best decision we made.

Matt was absolutely brilliant from start to finish. He kept us fully informed throughout the entire selling process and was always available to answer questions or provide updates. His communication was clear, proactive and reassuring, which made a huge difference.

Selling a house can be stressful, but Matt made the whole experience feel smooth and well-managed. His professionalism, knowledge of the Reading market, and genuine care really stood out. We always felt confident that our sale was in good hands.

We wouldn’t hesitate to recommend Matt at Romans to anyone looking to sell their home in Reading. A truly lovely experience from start to finish.

I had a really positive experience with Romans in Wokingham. John assisted me with viewing the property, and he was professional, friendly, and very helpful throughout the process. He took the time to explain everything clearly and answered all my questions, which made me feel comfortable and confident in my decision.

The viewing was well organised, and the property was presented beautifully. I immediately loved the house and felt it was the right place for me. John made the whole process smooth and stress free, and I’m very happy to be moving in.

Thank you to John and the team at Romans Wokingham for the excellent service

This is related to their sub-company moginie james (Roath-cardiff). Negligent service from day one. We reported serious health and safety issues including mould, faulty windows, and broken doors/fencing, yet the agent offered zero assistance. Despite the deteriorating state of the property, they consistently raised the rent. To make matters worse, they provided an inaccurate check-out report that contradicted the initial inventory just to withhold our deposit. Totally unprofessional and misleading—save yourself the trouble and avoid them.

Lovely experience with Romans! Amanda was very friendly and helpful.

Simon was excellent in communication & so helpful getting us the property we wanted.
Definitely recommend

An agency you should avoid. At the beginning of our contact, I specified that I wanted to rent and pay a deposit, but they selected the "no deposit option" for me to pay them a monthly fee. I have now terminated my contract with them and am having problems getting my deposit back. They are looking for all kinds of reasons to charge me extra. They said they found a problem with the refrigerator and it will cost me £160 to repair, and a similar refrigerator costs about £100-120 new. I cleaned everything impeccably, and they are asking me for money for another cleaning and moth treatment. They were not interested in contacting me after check-out to present the situation to me. However, I have never seen this report. I contacted them three times in three weeks, and they barely responded. I recommend you avoid this agency.

Worst letting team to work with. Specially the one called Simron Johal. They were nice on the phone and never follow what they say on the phone.

Romans Estate Agents, Windsor are excellent in every way. they go that extra mile to be kind, helpful and considerate throughout the transaction of putting my house up for sale with them as sole agents. their marketing strategy is superb. Carl, the Sales Manager is a great guy and keeps in regular contact throughout along with his team also. Many viewings, much interest in the property and its location. Plus an added sector within the group is First For Auctions again with excellent staff, so, if you were worried about the market and selling through the normal way you can have the option of going to Auction. I would highly recommend Romans Estate Agents, Windsor as first class plus!.

From start to finish the process was swift and easy. Jonathon and the team have been fantastic at keeping us updated throughout our moving process. Highly recommend

Fast and professional help from Tilehurst branch. Nathan, Lorraine, mark and Steve were all brilliant. We viewed a property and was moved in within 4 days. Thanks again guys! Biggest shoutout to Nathan and Lorraine. Daily communication with what’s going on and very helpful.

Me and my partner went through a house buying process with Romans a few months back and it was a very poor process.

We were first time buyers and knew enough about the house buying process however wanted a slight guide and helpful team. After a viewing or 2 we realised the agents knew absolutely nothing about the property. Despite this we loved the house and put in an offer, which was accepted not long after.

Upon lender valuation it became apparent that there was an huge issue with electrics which would in turn affect how much the lender would provide to us for our mortgage. We attempted up to 10 different lenders to look past this issue but they weren’t moving. This process went on for circa 4 weeks and Romas were updated throughout. What was very poor was Romans response to this delayed process, which ended up being to threatening us with emails reading “we had many other offers and you really should move quicker so we can close this deal”.

We didn't have a great experience with Romans and it felt like a huge corporate company who only care about profits and sent agents out without any knowledge of the properties they were selling.

Moving day! .. Just wanted to say a massive thank you to Amanda for helping us through the entire rental process. Everything through Romans Ltd has been well executed and extremely professional. very happy with our experience and would recommend to anyone.

Having just rented a property through Romans, it was a very easy and painless transaction. In particular, Amanda Force-Jones has supported and guided a first time renter all the way. The service provided by both her and her colleagues has been great!

I’ve been using Romans for a number of years now and always been pleased with the service - I’d like to say a special thank you to Cameron for keeping me updated on a regular basis and on arranging the most recent let .

Extra charge at end of tenancy without any proofing, half of a normal person salary for cleaning a flat that was left better than check in.