Great value for money, did i 'need' it? Probably not but good to have. One concerning issue I had after inserting SIM, I started receiving messages from someone chasing an unpaid debt! Thankfully i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Order process straight forward. Sim delivered on time. Sim is working well, Cannot say much until about post service until any issue arise during the term of contract. Hope this helps.
Great value eSim, so good I bought another. The only reason I have taken off a star is that the original eSim was not initially activated. It took me persuading via a few emails to get it going. Als... See more
Company replied
SIM card price, data allowance and validity period were clear when ordering. SIM card arrived promptly and has worked without any problems. Scancom has been a good service for obtaining backup conne... See more
Company replied
Company details
- #82 of 96 best companies in Telecommunications service provider
- #29 of 34 best companies in Mobile network operator
- #22 of 25 best companies in Telecommunications equipment supplier
Written by the company
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Contact info
18a park house, meridian business park, east link, LE19 1WZ, Leicester, United Kingdom
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
4.2
Great
548 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Excellent speed
Excellent speed, fair price, and quick response.Thank you very much. Thank you for being you.
29 May 2026
Great Service
They sent the SIM using DPD which arrived promptly the next day. The help desk was very responsive when I had questions while I was getting the SIM activated. Great service.
3 June 2026
Unprompted review
Excellent prices and the quickest…
Excellent prices and the quickest customer services responses around
27 May 2026
Good product for a great price and…
Good product for a great price and quick delivery. Will use again.
27 May 2026
Brilliant budget SIMs
Bought a couple of SIMs from Scancom. Really good value, fast and reliable. I had to use their technical support to diagnose an issue with my laptop and they resolved it right away. I highly recommend them.
29 May 2026
Unprompted review
All Good 2nd Purchase no issues highly…
All Good 2nd Purchase no issues highly recommended 👌 5 star Service
26 January 2026
Scancom EE Unlimited Data Sim
I am on my third Scancom EE Unlimited Data Sim Card and previous experiences have been good. However following a rec ent service outage I am no longer able to connect to Facebook, neither is anyone else who uses my EE 4G router. I have tried a new router but still cannot connect. I have used a Vodaphone sim card in my router and can connect to Facebook so I believe the router is OK and the problem is at EE's end. I cannot contact EE direct as I do not have a contract with them. I have reached out to Scancom via Email, they acknowledge the query then do nothing.
Their customer service is hopeless. If only you could speak with someone!
27 May 2026
Unprompted review
Reply from Scancom
Hi William,
Thank you for this feedback. Apologies for the experience. This is not acceptable. Please can you re-email our team at support@scancom.co.uk with your SIM details and this review as reference, and we can then potentially remove the adult filter on the EE SIM card that you have, as I suspect that this is the issue.
Bought 2 sims and both stopped working…
Bought 2 sims and both stopped working after 1 month.
No eay to speak or chat to anyone
25 May 2026
Unprompted review
Reply from Scancom
Thank you for your feedback. We are authorised resellers of Three, so this is not an issue. Please can you let us know via email the two business sims you're waiting on? Potentially they may need a network refresh, but we can definitely sort this from our side. Thank you.
Staff very helpful but order lost twice
5 May 2026
I have written multiple times to…
I have written multiple times to cancel. No response and on calling they just say send email.
I was sold an BT sim with a EE tag. I called EE who kept diverting me to BT. And BT back to EE. What a scam!!
Avoid buying from this vendor.
18 May 2026
Unprompted review
Reply from Scancom
Hi Amby, thank you for your review and we're sorry to hear about your experience.
Just to clarify - BT is the parent company of EE, so occasionally SIMs can display the BT name, however rest assured this is a full EE 5G SIM and will work exactly as expected on the EE network.
To cancel your 30-day rolling SIM, please use our self-service portal via the link below - it's quick and easy with no need to call or email:
🔗 https://billing.stripe.com/p/login/00w5kF6bi8LG7Mc5ax1Jm00
We're sorry the cancellation process wasn't made clearer from the start. If you have any further issues please don't hesitate to reach out and we'll get this sorted for you right away.
On 30 day rolling plan
On 30 day rolling plan, we been trying to cancel for months now they keep ignoring all communication. I wouldn't trust them
18 May 2026
Unprompted review
Reply from Scancom
Hi Bharat,
Apologies for this experience - our support team did try to send the link to cancel but it's clear these emails were not recieved so we apologise for this. Please use the link below:
https://billing.stripe.com/p/login/00w5kF6bi8LG7Mc5ax1Jm00
ScanCom SIMs just work straight out of the box.
This is the 2nd time I have purchased a 'preloaded Unlimited Data SIM for EE' from Scancom for my 5G Router. Both times the SIM card has just worked 'straight out of the box'. I had no issues whatsoever with the previous SIM over 18 months. I am confident that this new SIM will give me great service until October 2027.
14 May 2026
Unprompted review
Brilliant service
Brilliant service, I got the three data sim which works great in my router at home and saves me lots of money
13 May 2026
Unprompted review
What an excellent company
What an excellent company. I have just bought a SIM card from them and everything that should have happened did, without drama.
This followed on the heels of a failed attempt with SMARTY, who are complete Muppets.
Scancom were exemplary in every respect, I will use them again and regret not have known about them before now.
12 May 2026
Unprompted review
My first SIM card is about to expire
My first SIM card is about to expire, it has been excellent for my needs so I have just purchased another one for the next eighteen months. It arrived as expected and works a treat! Ideal WiFi for home use would recommend.
5 May 2026
Delivered next day in the allotted…
Delivered next day in the allotted time. Haven't used it yet as it's a replacement sim for the sim in my XC40, but don't foresee a probem
27 April 2026
Very happy scancom services amazing…
Very happy scancom services amazing using three 500GB monthly prepaid sim very happy Internet speed. Overall is my 6 sim card really recommend
5 May 2026
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