COMPLETE SCAM, NOT ANSWERING MY EMAILS / TEXTS REGARDING CANCELATION AND REFUND, 6000$ DOWN THE DRAIN AS OF RIGHT NOW.
Smartwheels USA
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See what reviewers are saying
Absolutely shocking company, cancelling a insurance due to documentation loading error, full amount lost. Why accept a customer under the age of 18 for DD and take £600 deposit only to cancel a w... See more
Avoid at all costs!! As soon as you take a policy you'll be bombarded with threatening emails and texts saying if you don't immediately action getting the black box fitted your policy will be cancelle... See more
Automatically renewed insurance via email and even though we emailed back same day saying it wasn’t required refused to accept cancellation as was in writing and not on telephone! No where was it made... See more
Please do not use this Comapany
Please do not use this Comapany
I cannot stress enough how bad this company is yes they may be cheaper but there boxes damage the electrics in your car the location/ speed analysis is faulty .They do indeed pick up your movements but not the right place you may be on a 40mph road but the box picks up and records nearby 30mph road so scores go down.This enables them to cancel your insurance after receiving high deposits and monthly charges.They will not offer any refunds or admit that there is a problem.You will be left with threats of Bailiffs and no insurance .My son recently ended up paying £600 for two months insurance .All they are doing is taking advantage of young driver .
23 March 2018
Unprompted review
WORST INSURANCE COMPANY EVER
DO NOT GO WITH THIS INSURANCE COMPANY !!
They will tempt you with a CHEAP quote with their black box.
The blackbox device is faulty picks up location of nearby roads even if you haven't driven on them. E.g I was on a 40mph road and it picked up a 30mph road nearby which gave me a -10.00 score for speeding.
They will keep your deposit and no refund you anything after cancelling your insurance.
Trust me it's better to pay a bit extra and go without a blackbox, Staff are very rude and will not call you back about anything.
I would rather get banned from driving than go back to this insurance company
BIG SCAM YOUNG DRIVERS BEAWARE
18 March 2018
Unprompted review
How can you justify your cancellation…
How can you justify your cancellation fees - keeping 47% of premium for 1 months cover on a young driver policy average premium £2500 that’s over £1000 cancellation fee! Avoid at all costs - they will cancel at some point the money’s too much of earner not to
23 February 2018
Unprompted review
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