I had a great experience with Snowgum. My order arrived promptly and was exactly as described. I’d spent quite a while comparing waterproof jackets before deciding on this one, so I was hoping it... See more
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See what reviewers are saying
Purchased a twin downs women's jacket but returned as too small. Speedy replacement received. New size fits great in arm and waist length as I'm a plus size petite but the tummy area a little too roo... See more
Service was friendly & knowledge of the product purchased was good. Haven't actually worn jacket yet as we haven't been iyn our trip to Europe yet, but can't wait to wear it as it ticked all the boxes... See more
I've been using using Snowgum equipment over many years including jackets, tents, boots, packs etc and have been impressed with the quality, functionality and price point. The staff at the outlet are... See more
Company details
Information provided by various external sources
Australian Travel & Adventurewear company. Travel clothing & footwear, travel accessories, tents, sleeping bags, backpacks. For travellers & outdoor adventurers. Specialising in womens fit and plus sizes for men and women. Family owned, managed and distributed from Melbourne.
Contact info
1702 Dandenong Road, 3166, Oakleigh East, Australia
- 03 8401 5907
- customer.service@snowgum.com.au
- www.snowgum.com.au
4.9
Excellent
683 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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They came quickly and the products were…
They came quickly and the products were as described. Very happy.
3 July 2020
Unprompted review
I bought a variety of tops some are eternal than others
I bought a variety of tops some are better than others.the Merino T-shirt’s are great, the polypropeline tops are not as warm as they should be and are thinner than others I have.the Collie tops and I bought three, are well cut however one has become very rubbed a.ready and now looks old and shabby. Very disappointing!
3 July 2020
Unprompted review
My order was despatched quickly
My order was despatched quickly and collected today. My travel socks are to replace a favourite Snowgum pair I lost somewhere. I also bought a merino T shirt exactly the same as one i bought a few months ago as I love the colour and fit. I am hoping that the small holes which developed in the original are due to something I did and are not indicative of the fabric quality.
3 July 2020
Unprompted review
Really quick delivery and all good…
Really quick delivery and all good quality
3 July 2020
Unprompted review
Great product and excellent service.
3 July 2020
Unprompted review
All good!
Good product choices. Good price range. Very fast delivery and easy communication with the agreeable customer service representative!
3 July 2020
Unprompted review
Hard to fault the service offered by…
Hard to fault the service offered by Snowgum. Their various products in the catalogue are all first class, the description of the items are very informative and accurate, the ordering process easy to work through and the speedy processing of all orders is terrific. The socks are my favourite item as well as the Merino merchandise offered.
Overall, Snowgum is an honest and reliable business in providing excellent items of clothing, footwear and ancillary products like tents, sleeping bags etc..
3 July 2020
Unprompted review
Staff responded quickly and happily to…
Staff responded quickly and happily to requests for help
3 July 2020
Unprompted review
I have made 3 different orders in the…great service
I have made 3 different orders in the last few weeks and goods arrived promptly
3 July 2020
Unprompted review
Excellent service and support
3 July 2020
Unprompted review
Great product and fast delivery
All good things to say. Fast delivery and excellent quality. Happy
3 July 2020
Unprompted review
Always good value for Merino products
Always good value for Merino products from Snowgum. A shame their retail stores closed.
3 July 2020
Unprompted review
A score of four only means we should…
A score of four only means we should constantly look for improvement.
3 July 2020
Unprompted review
Quality products
Quality products, well packaged and promptly delivered. Option to return within 30 days is generous.
3 July 2020
Unprompted review
Staff helpful and knowledgeable
I found the customer service staff were very helpful and they demonstrated a very good knowledge of the the products in the store.
3 July 2020
Unprompted review
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