Banner for Tenpin - Eastbourne

Tenpin - Eastbourne Reviews 

182
TrustScore 4.5 out of 5

4.4

Broadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I had a lovely time here with my two daughters who are 5 and 7. My only grumbles are that when I went to book online I selected to play 2 games. After clicking to the next page I then got a suggested... See more

Company replied

Rated 5 out of 5 stars

The staff were absolutely brilliant, helpful and went the extra mile. It was not to over crowded and although nothing spectacular, the food offered was perfect for a family, bowling night

Company replied

Rated 3 out of 5 stars

The bowling was good but.. The lane was not clean and clear of food and drink, from the previous users. Could not get hot drinks, because machine not working for the bar staff. Could not get nacho... See more

Company replied

Rated 5 out of 5 stars

Tuesday deal was great. One game for 6 of us with burgers and chips was great price. Didn’t realise the junior burger included chips so I ordered more online and we all had plenty to eat!

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.


Contact info

  • Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, United Kingdom

  • 0333 034 6100

4.4

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(182)

11,437 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

not very clean

The bowling area we had was not clean and when checking in as we prebooked we did not get a smile. Was not value for money either.

4 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Natasha, thank you for taking the time to review Tenpin Eastbourne! We're sorry to hear that there had been issues with the cleanliness and the service during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Eastbourne'. We hope to see you again soon for a better experience. Best wishes, Jade

Rated 5 out of 5 stars

Great fun!

We had a really lovely day at Ten Pin for my sons 18th birthday celebrations with family. We started with 9 of us playing Laser Tag, which was great fun. Then 10 of us had a game of bowling. Its been a couple of years since I bowled last but I really enjoyed the slightly upgraded feel of bowling now, with the option to take a group selfie for the screen and stuff. Felt like good value for money and everyone - from a 9 year old to a 77 year old - had a great time!

8 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Vicky, thank you so much for the excellent 5* review of Tenpin Eastbourne! We are really pleased to hear you had a great visit with your son's 18th birthday and enjoyed our facilities. We can't wait to see you all again soon for another 5* experience! Best wishes, Jade

Rated 5 out of 5 stars

I like how easy it is to book in

I like how easy it is to book in, that the staff are always helpful, the place is always clean, the food is lovely and the deals are a great way to save money. Look forward to going back.

8 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Julie, what a fabulous 5* review of Tenpin Eastbourne! We are delighted to hear you found the booking process easy, helpful & friendly staff and got to see some of the fabulous deals we have on offer! We really hope this means you would like to visit us again soon and we can't wait to welcome you back! Best wishes - Mel

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff

8 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hello Peter, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you found our team at Eastbourne nice and friendly during your visit. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great experience bowling

Great experience bowling. Arcades are great too. A bit too strict of the token to prize exchange.

8 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Robert, thank you so much for the excellent 5* review of Tenpin Eastbourne! We are really pleased to hear you had a great visit and will be sure to pass these comments on! Best wishes, Jade

Rated 4 out of 5 stars

Good entertainment for kids

Good entertainment for kids
Only not so good thing was the price of it found expensive overall

8 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi William, thank you very much for the lovely 4* review of Tenpin Eastbourne! We are delighted you had a great time and we would recommend taking a look at our deals section our our website here https://www.tenpin.co.uk/deals/ for some fabulous offers we have throughout the week! Best wishes - Mel

Rated 5 out of 5 stars

Grest staff brilliant service

Grest stafff brilliant service

1 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Chrissy, thank you for leaving Tenpin Eastbourne a fabulous 5* rating. We are so pleased to hear you received great service from our staff on your recent visit to us. We hope to welcome you back again soon for another great time! Best wishes - Kaylee

Rated 5 out of 5 stars

Good service, great price

Easy check in. Quick service for food and drink. Also, so much cheaper than I had expected.

1 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne. We are pleased to hear that you found checking in nice and simply. We are pleased to hear that you were also happy with our prices! We do hope to see you again very soon. Best Wishes - Kimberley

Rated 4 out of 5 stars

Good experience.

1 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Warren, thank you for the 4* review of Tenpin Eastbourne! We are so pleased you had a wonderful visit and we look forward to seeing you again soon for hopefully a 5* experience! Best wishes - Mel

Rated 4 out of 5 stars

Great fun for all the family!

Great fun for all the family!
Friendly staff and easy to book.

1 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hello, thank you very much for the brilliant 4* review of Tenpin Eastbourne! We are thrilled you had a great time with your family and found our team friendly and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel

Rated 3 out of 5 stars

Balls were very limited all racks were…

Balls were very limited all racks were empty. Long queues to check in. Bumpers weren't working correctly.

1 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Susan, thank you for taking the time to leave a review of Tenpin Eastbourne. We're sorry to hear of the issues you were faced with during your visit. During our busier periods, wait times can be longer than usual and we're sorry for any inconvenience this may have caused. We will pass your feedback onto the correct team.
Take care,
Kirsty

Rated 5 out of 5 stars

Good fun

We had a great time with our grandchildren. Everybody who works there are so helpful too

1 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Sharon, thank you for the 5* review for Tenpin Eastbourne! We're thrilled to hear that you had a great time with your family and that our team had provided a helpful service. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Very attentive and pleasant staff

Very attentive and pleasant staff. Whole area very clean toilets spotless which is appreciated. Food adequate for type of venue.

1 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Susan, thank you for the 5* review for Tenpin Eastbourne! We're so glad to hear that you enjoyed the service from our team and the venue. We really appreciate your feedback and we look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

Not enough staff behind the jump so…

Not enough staff behind the jump so service was very slow.
Couldn’t fault staff as it wasn’t their fault

1 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Nick, thank you for writing a review for Tenpin Eastbourne! We're sorry to hear that the service had been slow and we will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Bowling was great fun although food…

Bowling was great fun although food with play and eat was not great very bland not impressed

1 April 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Kirsty, thank you for taking the time to leave a 5* review of Tenpin Eastbourne! We are really happy to see you enjoyed your bowling but we are very sorry to hear that your food order was not at our usual high standard! All of your feedback will be sent to the team so that improvements can be met and we really hope to welcome you back again soon! Best wishes - Mel

Rated 4 out of 5 stars

I like bowling

25 March 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Petra, thank you for leaving Tenpin Eastbourne a fab 4* rating. We are so pleased to hear you enjoy bowling and visiting us. We hope to welcome you back again soon! Best wishes - Kaylee

Rated 5 out of 5 stars

Wonderful Eastbourne Tenpin is the best…

Wonderful Eastbourne Tenpin is the best run bowling alley the lanes are always good and I’m there 4 days every week in leagues fantastic social place

25 March 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Timothy, thank you for the brilliant 5* review! We're delighted to hear that you have a wonderful time when visiting Tenpin Eastbourne and that you enjoy visiting with your bowling league. We can't wait to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Fantastic experience at Tenpin Eastbourne

Location is really easy to find. Staff are really friendly and made the whole experience really good

25 March 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Gareth
We're happy to hear that our location was easy to find and that our team's friendliness enhanced your experience. Thank you for your positive feedback! Best wishes - Clare

Rated 5 out of 5 stars

Excellent staff

Excellent staff, good Pizza. Made a good day out.

24 March 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Eric
We're happy to hear that our staff and pizza made your day enjoyable! Thank you for your positive feedback and for rating us five stars. Best wishes - Clare

Rated 5 out of 5 stars

Very well organised

Very well organised , helpful staff and very clean

14 March 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Jacqueline, thank you for the excellent 5* rating for Tenpin Eastbourne! We're delighted to hear that you enjoyed your visit and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look