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Tenpin - Eastbourne Reviews 

182
TrustScore 4.5 out of 5

4.4

Broadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB


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See what reviewers are saying

Rated 3 out of 5 stars

I had a lovely time here with my two daughters who are 5 and 7. My only grumbles are that when I went to book online I selected to play 2 games. After clicking to the next page I then got a suggested... See more

Company replied

Rated 5 out of 5 stars

The staff were absolutely brilliant, helpful and went the extra mile. It was not to over crowded and although nothing spectacular, the food offered was perfect for a family, bowling night

Company replied

Rated 3 out of 5 stars

The bowling was good but.. The lane was not clean and clear of food and drink, from the previous users. Could not get hot drinks, because machine not working for the bar staff. Could not get nacho... See more

Company replied

Rated 5 out of 5 stars

Tuesday deal was great. One game for 6 of us with burgers and chips was great price. Didn’t realise the junior burger included chips so I ordered more online and we all had plenty to eat!

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.


Contact info

  • Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, United Kingdom

  • 0333 034 6100

4.4

Excellent

TrustScore 4.5 out of 5

182 reviews

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4.4

All reviews

(182)

11,474 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Maria, thank you so much for the fantastic 5* review of Tenpin Eastbourne! We are so happy you enjoyed your visit and the atmosphere and found our team very helpful and we can't wait to see you again soon! Best wishes - Mel

Rated 5 out of 5 stars

Good evening and bowling lanes are good…

Good evening and bowling lanes are good ... 👍

31 January 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Tessa, thank you for the amazing 5* review of Tenpin Eastbourne! We are delighted you had a great evening and we can't wait to see you again soon! Best wishes - Mel

Rated 3 out of 5 stars

Excellent service

We had special needs and needed a quieter lane, the lady at reception sorted out the ideal lane for us as a family and we had a good time bowling

28 January 2026
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Reply from Tenpin - Eastbourne

Hi Ian, thank you so much for the wonderful review of Tenpin Eastbourne! We are thrilled you had the best time and we hope to welcome you back again soon for a 5* experience! Best wishes - Mel

Rated 5 out of 5 stars

Easy to book and good service

Easy to book and good service

2 February 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Paul, thank you for the awesome 5* rating and review of Tenpin Eastbourne. It's lovely to hear that your visit was great and that you found the booking process easy. Hope to see you back again!
Take care,
Kirsty

Rated 2 out of 5 stars

poor time management

arcade machines constantly broke
bowling started 45 mins after i booked it despite getting there early

24 January 2026
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Reply from Tenpin - Eastbourne

Hi there, thank you for leaving Tenpin Eastbourne a rating and review! We appreciate you taking the time to share your experience. We're sorry to hear that the arcade machines were faulty and your bowling lane wasn't ready on time. We'll look into these issues and ensure they are shared with the correct teams for future improvements to be made. Please send us an email if you'd like to discuss your visit further with the team and please include the details of your visit - customer.feedback@tenpin.co.uk with the subject 'Review - Eastbourne'. We hope to have an opportunity to welcome you back for a much better experience! Best Wishes - Rosie

Rated 5 out of 5 stars

We had a lovely time

We had a lovely time. Kids enjoy themselves.

17 January 2026
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Reply from Tenpin - Eastbourne

Hi there, thank you for the brilliant 5* rating and review! We're delighted to hear that you had a lovely time at Tenpin Eastbourne, and we can't wait to see you again soon for more bowling fun! Best wishes - Adelaide

Rated 5 out of 5 stars

Took my family to the Eastbourne…

Took my family to the Eastbourne facility, it was very clean and tidy with friendly staff

20 January 2026
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Reply from Tenpin - Eastbourne

HI there,

Thank you for your amazing 5* review at Tenpin Eastbourne! We are delighted to hear you found the venue very clean and tidy. It's great to hear you've had such a great time. We hope to welcome you back again very soon! Best wishes- Steph

Rated 3 out of 5 stars

Bowling was fun

Bowling was fun, kids loved it.
The food was awful.....

17 January 2026
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Reply from Tenpin - Eastbourne

Hi there, thank you for taking the time to leave a review of Tenpin Eastbourne. It's lovely to hear you had a fun bowling experience. We are sorry to hear that the food was not to the standards we would usually expect. Your comments will be passed on for future improvements. Hope to see you back for a much better experience.
Take care,
Kirsty

Rated 5 out of 5 stars

Great place to bowl

The refurbishment at the centre means this is a great place to go. The atmosphere was good and the bowling was great. The arcade was good fun afterwards but just missing a 2p machine

11 January 2026
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Reply from Tenpin - Eastbourne

Hey Helen, thank you for the lovely 5* rating of Tenpin Eastbourne. We are thrilled to hear you had a fun time and it was a great atmosphere. Hope to see you back soon for another fun time.
Take care,
Kirsty

Rated 5 out of 5 stars

Always fun

Always fun, great time

20 December 2025
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Reply from Tenpin - Eastbourne

Hi Dee
Thanks for leaving a super 5* rating for Tenpin Eastbourne. We are glad you always have fun when visiting us. Hope to see you again soon. Best wishes - Clare

Rated 3 out of 5 stars

Poor customer service

Poor customer service

11 January 2026
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Reply from Tenpin - Eastbourne

Hi
Thanks for taking the time to leave a 3* rating and review for Tenpin Eastbourne. We would like to look into your visit and ask that you send an email to customer.feedback@tenpin.co.uk with the subject as "Review - Eastbourne" and the details and one of the team can reach out to discuss this with you. Best wishes - Clare

Rated 5 out of 5 stars

Went for my son’s 5th birthday with the…

Went for my son’s 5th birthday with the family we had a lovely day and the staff were so helpful and accommodating. We will definitely be going back! Thank you

11 January 2026
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Reply from Tenpin - Eastbourne

Hi Emma
Thanks for the fabulous 5* rating for Tenpin Eastbourne. We're so happy to hear that your son's 5th birthday celebration was a success! It's great to know our team's helpfulness made your visit special. We appreciate your feedback and look forward to your return! Best wishes - Clare

Rated 3 out of 5 stars

It was a very good karaoke experience…

It was a very good karaoke experience however the price is too much for the time that you get.
I would not go again unfortunately due to the price.

10 January 2026
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Reply from Tenpin - Eastbourne

Hi
We appreciate your feedback and are glad you enjoyed karaoke. We're sorry our pricing didn't meet your expectations for the time offered. We do have half price rates on Tuesdays (after 6 in school holidays) which might suit your budget better. Best wishes - Clare

Rated 5 out of 5 stars

Good fun

Good fun , friendly staff and food

3 January 2026
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Reply from Tenpin - Eastbourne

Hi Jacqueline, thank you for the wonderful 5* rating and review for Tenpin Eastbourne! We're delighted to hear that you had a fun visit and that you enjoyed the food. We hope to see you back again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Easy to book friendly welcome.

Easy to book friendly welcome.
Only disappointment were the 2 portions of fries we ordered, they were cold and tasted like they had been reheated.

2 January 2026
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Reply from Tenpin - Eastbourne

Hi Vivienne, thank you for taking the time to leave a review of Tenpin Eastbourne. It's great to hear you had a fun experience. Your feedback is important to us and we will ensure this is passed onto the relevant team for future improvements. Hope to see you again soon!
Take care,
Kirsty

Rated 5 out of 5 stars

Great fun for the whole family

We arrived and got straight onto a lane. Plenty of balls on each lane. The whole family had a great time.

31 December 2025
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi, thank you so much for the 5* rating of Tenpin Eastbourne. We are so pleased to hear you and your family had a great time. Hope to see you back again for another fun time.
Take care,
Kirsty

Rated 5 out of 5 stars

The staff were really helpful and we…

The staff were really helpful and we had a fun afternoon thank you

20 December 2025
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Laura,

Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a great time whilst on your recent visit to us and found the staff really helpful, this is great to hear. We do hope to welcome you back to the venue again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Beautiful experience

Beautiful experience , worth every penny

21 December 2025
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Reply from Tenpin - Eastbourne

Hello Dabira, Thank you for taking your time to leave us an excellent 5* review! We are thrilled to hear that you enjoyed your recent visit to our Tenpin in Eastbourne. We do hope to see you again soon for some more bowling fun. Best Wishes - Kimberley

Rated 5 out of 5 stars

Lazer tag party

The staff were very helpful when trying to arrange food for a gluten free child.
Staff were friendly.

3 December 2025
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Ian,

Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a great time and found the staff really helpful, We hope to welcome you back again very soon! Best wishes- Steph

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