I had a lovely time here with my two daughters who are 5 and 7. My only grumbles are that when I went to book online I selected to play 2 games. After clicking to the next page I then got a suggested... See more
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Broadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB
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I had a lovely time here with my two daughters who are 5 and 7. My only grumbles are that when I went to book online I selected to play 2 games. After clicking to the next page I then got a suggested... See more
Company replied
The staff were absolutely brilliant, helpful and went the extra mile. It was not to over crowded and although nothing spectacular, the food offered was perfect for a family, bowling night
Company replied
The bowling was good but.. The lane was not clean and clear of food and drink, from the previous users. Could not get hot drinks, because machine not working for the bar staff. Could not get nacho... See more
Company replied
It was a new experience for me as I have not been bowling for 40 years . There were other things there to do games and karaoke which we did . Great atmosphere and great that you didn’t have to f... See more
Company replied
Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.
Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, United Kingdom
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Reply from Tenpin - Eastbourne
I had made an error when booking online, the guy that booked us in was very understanding & helpful.
He kindly amended the booking & we had a lovely time with the family bowling.
The bar staff were also all very friendly.
The only let down was the young security card who would not let me leave until i threw my can of coke into the dustbin.
He stood in front of my path & would not move, it was an embarrassing situation as other customers were staring at what was going. When I asked why i couldn’t take my drink with me he went on to say that in recent days there had been a huge fight in the car park.
I totally understand what is best for customers safety but his whole demeanour & delivery was awful.

Reply from Tenpin - Eastbourne
Bowling was fine but the Arcade was expensive my daughter and friend spent £20 on the machines to get tickets to end up with 1 Refresher bar between them which would cost 25p in a shop and the Teddy bear claw machine just drops the teddy bear back down when ever it feels like it I was told the machines is set to pay out after so many times but it has no stickers on saying it is a gambling machine

Reply from Tenpin - Eastbourne
Clean, fun, everything worked, food was good enough, service good, employees polite. Not quite enough small balls available, and it is crazily expensive!!

Reply from Tenpin - Eastbourne
Professional friendly staff, the facilities were very clean, which is so important

Reply from Tenpin - Eastbourne
Really great family activity.
Busy but staff working hard to deliver.

Reply from Tenpin - Eastbourne
Nice atmosphere, friendly polite staff more then one activity available to do in one place .

Reply from Tenpin - Eastbourne
Excellent visit. Plenty of parking. We got on our lane at our allotted slot. It was lovely and busy so good atmosphere. Staff are always so helpful and polite. Enjoyed a drink from the bar too.

Reply from Tenpin - Eastbourne
All good apart from the food we queued for ages and then we were given a menu and had to queue AGAIN to order the food. More readily available menus needed for people queuing to order. Also the drink was huge but the food small and not worth the money. Staff very helpful though and polite.

Reply from Tenpin - Eastbourne
Very helpful staff as I have not been for a long time

Reply from Tenpin - Eastbourne
It was good fun. It was a treat for our grandson. I do find things expensive (drinks and food ). Not sure how families can afford it. By the time we paid for two games and had a couple of drinks, you are talking 60/70 pounds for a couple of hours.

Reply from Tenpin - Eastbourne

Reply from Tenpin - Eastbourne

Reply from Tenpin - Eastbourne
We had a really fun time. It’s not the cheapest place in the world to visit but good on a rainy day. We bowled and the took advantage of the karaoke offer of 30 mins for £10. Great fun.

Reply from Tenpin - Eastbourne

Reply from Tenpin - Eastbourne
We liked the venue. The check-in was easy and quick. After a couple of rounds our feeding machine broke down. We noticed the staff about the problem but we waited 5-10 minutes and nobody came. Then we had to tell again when someone came around and fixed the machine in minutes. All in all was a good evening. Staff should react bit better on problems.

Reply from Tenpin - Eastbourne
Shannon is rude and dismissive. But other than her good fun

Reply from Tenpin - Eastbourne
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