Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Simple check in at reception. Lane was ready. Easy to play. No issues with the playing itself. Website was playing up while trying to book (kept crashing on multiple devices for multiple people), whic... See more
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The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... See more
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Great party for my 7 year old and his friends! The host was fantastic considering she was running 2 parties at the same time. The kids enjoyed the songs & having a dance inbetween the bowling & having... See more
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Company details
- #1 of 1 best companies in Bowling Alley
- #11 of 12 best companies in Bar
- #1 of 1 best companies in Escape room centre
- #1 of 1 best companies in Laser Tag Centre
- #2 of 4 best companies in Leisure Centre
- #4 of 4 best companies in Video Arcade
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Aragon House, MK43 0EQ, Cranfield, United Kingdom
- 0333 034 6100
- www.tenpin.co.uk
4.2
Great
11k reviews
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Staff were fantastic
Staff were fantastic. Really helpful and kept kids occupied while we were waiting for the karaoke room to be fixed by technician.
21 August 2026
Reply from Tenpin
Hi Leanne
Thank you for your fantastic 5-star review! We're so pleased to hear that our team was helpful and kept the children entertained during your visit. We hope to see you again soon! Best wishes - Clare
I haven't been since your makeover and…
I haven't been since your makeover and it was fabulous. So much to do.
My only negative is that you don't serve decaf coffee!
26 August 2026
Reply from Tenpin
Hi Amy
We're glad you enjoyed our recent updates and all the activities available! We appreciate your feedback regarding decaf coffee and will certainly consider adding it to our offerings. Best wishes - Clare
One of the holes on the crazy golf…
One of the holes on the crazy golf wasn’t working, this was brought to the attention of one of your colleagues who just shrugged her shoulders. No help whatsoever !!!!!
26 August 2026
Reply from Tenpin
Hello, thank you for leaving us a 3 star review. We are so sorry to hear of the issues you faced with the crazy golf and the staff being unhelpful. We will ensure your comments are passed over to the team. We hope your next visit with us is more enjoyable and we hope to see you again soon.
Best wishes,
Demi
Reply from Tenpin
Hi Kelly
We are so happy to hear that you and your kids had such a lovely time with us! Thank you for the wonderful 5-star review. Best wishes - Clare
Great time in karaoke 🎤- really good…
Great time in karaoke 🎤- really good fun. Staff were lovely there
26 August 2026
Reply from Tenpin
Hi Julia
Thank you for your fantastic 5-star review! We're so happy to hear you had such a great time in karaoke and that our staff were lovely. We hope to see you again very soon for more fun! Best wishes - Clare
Our experience
Walked in and it helped that it was quiet but music was too loud we attended though haf send for my son and he felt it was a bit too loud. The food wasn’t that great and didn’t eat the burgers very plain and flavourless and I’m sure we got a jug of drink included last time we did this so not to have this option I thought was disappointing
We did have a lovely day other than those things
26 August 2026
Reply from Tenpin
Hi Stacey
Thank you for your feedback. We're glad to hear that you had a lovely day overall despite some concerns. We apologize that the music was too loud and that the food did not meet your expectations. We will pass your comments on to the team for review and improvement. Best wishes - Clare
It was my sons 13th birthday and I…
It was my sons 13th birthday and I booked a later tag party in the nantgarw tenpin, the booking process was easy, it was fantastic, they all had a wonderful time, the staff were friendly and helpful, they loved the lazer tag, I would definitely recommend
26 August 2026
Reply from Tenpin
Hi Sarah
Thank you for the wonderful 5-star review! We are so happy to hear that your son's 13th birthday laser tag party was fantastic and that everyone had a wonderful time. It's great to know that the booking process was easy and that our team was friendly and helpful. We hope to see you all again soon! Best wishes - Clare
Staff were brilliant!
Staff were brilliant!! Went above and beyond.
Kids had so much fun!
26 August 2026
Reply from Tenpin
Hello
Thank you for your fantastic 5-star review! We are so pleased to hear that our team went above and beyond for you and that the children had such a wonderful time. We hope to welcome you back again very soon! Best wishes - Clare
Very helpful staff and very friendly
26 August 2026
Reply from Tenpin
Hi Amy
Thank you for taking the time to leave us a wonderful 5* review. We are so pleased to hear that you found our team members helpful and friendly throughout your visit. We do hope to see you again very soon. Best wishes - Clare
Easy to book on line
Easy to book on line . Polite efficient reception . Great electronic scoring.
26 August 2026
Reply from Tenpin
Hi Eustace
Thank you for your fantastic 5-star review! We are so pleased to hear that you found the booking process easy, our reception efficient and polite, and that you enjoyed our electronic scoring. We hope to welcome you back again soon! Best wishes - Clare
Great day out!
The new refurbished space looks incredible! Always enjoy bowling but to now have a soft play for my 2 year old just makes it even better 😁
26 August 2026
Reply from Tenpin
Hi Jessica
Thank you for your fantastic 5-star review! We're thrilled to hear that you love our newly refurbished space and that the addition of the soft play area makes your visits even better for your little one. We hope to see you again soon! Best wishes - Clare
Reply from Tenpin
Hi Khalid
We're glad you enjoyed the bowling and food! We appreciate your feedback regarding the music volume and will certainly consider lowering it. Best wishes - Clare
We came late with the kids that Friday
We came late with the kids that Friday. Instead of 4 pm we arrived 1 hour late due to the bad traffic on the m6. Fortunately the girl behind the bar told us there is no problem at all. With a smile as well. Thanks for everything. 7 of us and we have a great time for my birthday.
21 August 2026
Reply from Tenpin
Hi Chris
Thank you for your wonderful 5-star review! We're so pleased to hear that despite the traffic, you and your family had a great time celebrating a birthday with us, and that our team was able to make your visit enjoyable. We hope to see you again soon! Best wishes - Clare
Good
It's a good place to visit and they have a good game to play with. It's was a fun. Thanks.
26 August 2026
Reply from Tenpin
Hello
Thank you for your 5-star review! We're so happy to hear that you had a fun visit and enjoyed the games. We hope to see you again soon! Best wishes - Clare
Had a great time staff were pleasant…
Had a great time staff were pleasant and helpful food was delivered still hot
26 August 2026
Reply from Tenpin
Thank you for the wonderful 5 star review! We really appreciate your comments and will be sure to pass your feedback over.
See you again soon!
All the best,
Demi
Disappointed
Got bowling and 3 pizzas for the kids, ( large) at £12 a pizza your expect half decent, the pound ones from Iceland are better! They couldn’t even be bothered to cut them properly. Had to get food on the way home for the kids
26 August 2026
Reply from Tenpin
Hello
Thank you for your feedback. We're very sorry to hear about your disappointing experience with our pizzas and that they weren't cut properly. We understand your frustration and will ensure your comments are passed on to the team for review and improvement. Best wishes - Clare
Excellent - thoroughly enjoyed the karaoke
26 August 2026
Reply from Tenpin
Hi Charlotte
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you thoroughly enjoyed the karaoke during your visit. We hope to see you again very soon! Best wishes - Clare
Food and experience
We had a package what included food we was near the end of our game and food still never arrived the people in next lane arrive 5 min they had food brought out to them I heard one of the women say we didn't even order food and they kept it anyways I spoke to a member of staff and they went to check 10 min later still no staff with an update and our game was over I went and asked the manager who then said our food did come out but was given to the wrong lane amd we had to wait longer for more cooked. Another 15 min later it came we then had to find somewere to sit and the burger was like it had been warmed up in microwave and chips was disgusting. Not great as it was for my daughter birthday so my 6 year old and my neice who was 4 had to wait for food to then not even want to eat it as it was disgusting
20 August 2026
Reply from Tenpin
Hello Kayleigh
Thank you for taking the time to leave us a review. We are truly sorry to hear about the incredibly disappointing experience you had during your daughter's birthday celebration, especially with the food order mix-up and the quality of the meal. We understand how frustrating this must have been, and we sincerely apologize for the issues with your food being given to the wrong lane and the subsequent delay and poor quality. Could you please email the details to customer.feedback@tenpin.co.uk and use the subject "Review - Bristol" so that we can look into this and reach out to you directly. Best wishes - Clare
On arrival I was informed my booked…
On arrival I was informed my booked lane wouldn't be available for a further 20mins however having explained that that we were short of time we were able to go another lane.
26 August 2026
Reply from Tenpin
Hi Carol
We're glad we could accommodate your group quickly and get you into a lane despite the initial delay. We appreciate you sharing your positive experience with us! Best wishes - Clare
Fantastic kids had fun
26 August 2026
Reply from Tenpin
Hi Leeanne
Thank you for taking the time to leave us a fantastic 5-star review! We are so pleased to hear that the children had a great time and we hope to see you all again soon. Best wishes - Clare
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