My mum took out a lifetime morgage with these people for £19.700 and twenty years later we asked for a settlement figure and it was over £92,000 with daily interest going on until we pay it.. surely t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been trying to pay off my late mothers Lifetime Mortgage. It has been a nightmare. This has been going on for over a month now, sending evidence of where our money has come from and what we... See more
Started really good and positive, then adviser lost interest and found other things to do!! Calls not returned, no real interest in us even knowing that my wife was really stressed.. Most of the p... See more
Aviva you should be shut down. How can a company get away with robbing and misleading people in your scams!!! There's no way you are completely open with what people are getting themselves into!! Othe... See more
Company details
Information provided by various external sources
test profile
Contact info
Station Road 21-23, B93 0HL, Knowle, United Kingdom
- 0800 612 6755
- info@therightequityrelease.co.uk
- www.therightequityrelease.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good informed process for equity…
A good informed process for equity release

Reply from The Right Equity Release
Our advisor went the extra mile to make…
Our advisor went the extra mile to make sure everything was processed and followed through to make the process as smooth as possible.

Reply from The Right Equity Release
Very confident in recommending this provider
They were great from start to finish and were keen to make sure they were giving the right deal for us. We would highly recommend this service provider. We feel confident that this provider will service our needs to the end and clearly set out the options and T&C from the outset.

Reply from The Right Equity Release
An excellent and efficient service
An excellent and efficient service that explained all the various points we had noted plus a lot we had not considered. We have every confidence in recommending them to other potential clients

Reply from The Right Equity Release
I found the whole experience efficient…
I found the whole experience efficient and friendly. All anxieties were smoothed by quick informative information. Representatives always polite and helpful.

Reply from The Right Equity Release
Fantastic company
Fantastic company, excellent advice from my adviser, very clear and knowledgeable.

Reply from The Right Equity Release
A very good experience.
We found the representative very easy to talk to be showed great interest in our needs and took comprehensive notes switching on his computer, unlike the representative for another company who only wants to know what his computer told him to ask. We are very happy with the service that received from Right Equity Release.

Reply from The Right Equity Release
Everything was explained clearly and in…
Everything was explained clearly and in a way that we could understand.
The whole process was smooth and efficient from start to finish.
Can't rate highly enough. Thank you so much.

Reply from The Right Equity Release
Glen Morris, a five star mortgage advisor
Glen Morris has been looking after my mortgages and buy to let portfolio for the last 15 years. His excellent knowledge of the property market coupled with access to all of the mortgage products available has been so useful. He offers a first class service and has always been very professional. I would have no hesitation in recommending him to anyone who requires any kind of mortgage.

Reply from The Right Equity Release
Very helpful and efficient
Very helpful and efficient. Dealt with my needs and explained everything

Reply from The Right Equity Release
Found process was explained in clear…
Found process was explained in clear detail
And ability to talk to consultant as when was
Brilliant

Reply from The Right Equity Release
Very happy with The Right Equity Release experience.
My wife and I entered the realm of "Equity Release" with a degree of caution. As most people I guess would do, we looked at 3 or 4 competitive equity release companies. I am pleased to say that The Right Equity Release won hands down.
This is because there is a lot of detailed understanding required to see how equity release works and whether it's right for you. While most companies went through the pros and cons of equity release, some on the phone, including one with a one hour phone interview, others visited us like most salespersons do. We found that the mortgage lending figures were more or less the same in each case, but the main difference was that this company took the trouble to visit us very promptly and in a non pushy way took the time to ask us what we were looking for, why we may have other options, and then explained the process in a very simple and frank way if we wanted to proceed. Furthermore they left it to us to think about it and were ready to answer all subsequent questions on the phone, further visits and on email. There was no pressure, neither was there a 'I am telling you whats best for you' attitude.
So ultimately it was The Right Equity Release's excellent service from start to finish, till the formalities were completed with professional and courteous efficiency that impressed my wife and I. We got our equity release through in less than 8 weeks!
We therefore give it a Five Star rating.

Reply from The Right Equity Release
Straightforward dealings with an…
Straightforward dealings with an advisor who went the extra mile to earn his commission.i felt comfortable for what can be stressful for many people.

Reply from The Right Equity Release
Everything went relatively smoothly.
Everything went relatively smoothly. Adviser was very friendly and competent.

Reply from The Right Equity Release
excellent service
I dealt with Greg May and found him very helpful, friendly and efficient

Reply from The Right Equity Release
AMAZING SERVICE
Absolutely amazing service.
After being messed about by a another mortgage broker for 4 months you got us an offer in under 3 weeks.
Nudged our solicitor, who was being slow, and generally helped move things along.

Reply from The Right Equity Release
We were extremely pleased with how…
We were extremely pleased with how smoothly and swiftly our application was dealt with and the professionalism of everyone involved.

Reply from The Right Equity Release
Spot on service
Spot on service, very clear about everything, could not do enough for you even out of hours. Would recommend 1000% to anyone. BRILLIANT

Reply from The Right Equity Release
Excellent service and great…
Excellent service and great communication throughout the process

Reply from The Right Equity Release
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







