Three UK - 3Store Bracknell Reviews 

94
TrustScore 5 out of 5

4.9

48 High Street, Bracknell, RG12 1LL Bracknell, South, GB


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Rated 5 out of 5 stars

I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11... See more

Company replied

Rated 5 out of 5 stars

Martin helped me get a replacement phone after i had damaged mine and a better deal on my contract package and went above and beyond in terms of customer care making sure all my data transferred over... See more

Company replied

Rated 5 out of 5 stars

Vincent helped me select a new phone and cheaper bundle and advised on set up. My own tech ignorance meant i had to ask for more help. Vincent was patient and understanding throughout.

Company replied

Rated 5 out of 5 stars

Martin and the Manger were so helpful and made my experience easy and enjoyable. Had an issue and they resolved it after a lot of work and time and I very much appreciated it. They listened to what I... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bracknell

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 48 High Street, Bracknell, RG12 1LL, Bracknell, South, United Kingdom

  • 01344303703

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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4.9

All reviews

(94)

30,969 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently lost my SIM card and Noor…

I recently lost my SIM card and Noor was amazing in helping me get a duplicate. She made the whole process quick and stress-free, explaining everything clearly and making sure I was sorted as fast as possible. Fantastic service — thank you, Noor!

23 November 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Professional and kind service

I was at the Three Blacknell Office to establish a mobile for myself and switch my husband mobile to Three. There were very professional and kind service so that we could manage all our requirements sorted easily and smoothly

18 November 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Excellent service STEVE WAS VERY…

Excellent service STEVE WAS VERY HELPFUL THIS MORNING outstanding service

15 November 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Really fantastic customer service

Really fantastic customer service - very helpful and easy process. Thank you Andrea!

8 November 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

The process was smooth

The process was smooth. The customer was very helpful and knows her work

7 November 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Thanks for your feedback, Yohanna, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Always helpful

Martin was as helpful as ever. All the staff give you a warm welcome and are helpful and knowledgeable

6 November 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Thanks for this amazing 5⭐ review, Emma. We really do appreciate you taking the time to send this over! Well done Martin 🎉 -Jade

Rated 5 out of 5 stars

Great friendly efficient service

Great friendly efficient service, no need to shop around for a better deal
Martin, a fantastic manager.

3 November 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Thanks for this amazing 5⭐ review, Paul. We really do appreciate you taking the time to send this over! Well done Martin 🎉 -Jade

Rated 5 out of 5 stars

Great service from Noor she’s an…

Great service from Noor she’s an incredible person ! Thank you !

2 November 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Thanks for this fantastic 5⭐ review, Antonela. We really do appreciate you taking the time to send this over! Great work Noor 🎉 -Jade

Rated 5 out of 5 stars

Excellent service from Francine at…

Excellent service from Francine at Three UK (Bracknell)!
Francine was incredibly helpful, patient, and friendly throughout the whole process. She took the time to explain all the details clearly and made sure I got the best deal for my needs. It’s rare to find such genuine customer care these days — thank you, Francine, for your professionalism and kindness! Highly recommend speaking to her if you visit the Bracknell store.

2 November 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Martin has been fantastic

Martin has been fantastic helping me set up my phone after I had to raise a fraud claim on my number

2 November 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Exceptional service

Popped into the Bracknell Store today and was assisted by both Conor and Steve. I just have to say their help is always exceptional and they never turn me away even if it's a difficult problem! The best interaction I have at any sales store. Thank you Team Bracknell.

1 November 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

I had problems with my phone went to…

I had problems with my phone went to the Bracknell store and the person that attended me was very kind and very knowledgeable of is jib.

20 October 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Thanks for the fantastic 5⭐ review, Jose'. We really do love to hear this! 😊 -Jade

Rated 5 out of 5 stars

Exceptional Service

Today I made a visit to the Three Store in Bracknell, to finally obtain a new phone after 8 years of a pay as you go phone, anticipating a lengthy and complicated process. I walked into the store and was immediately greeted by Conor. We sat down and I explained what I would like in a new phone and immediately Conor had one in mind for me. All I can say is the service I received from Conor was exceptional and outstanding. Conor was thorough and talked me through the process with ease and clarity. Once all the checks were completed, I left my old phone behind to have everything transferred over. My whole experience was smooth and surprisingly pleasant and I am delighted with my new phone. I will be highly recommending this store.

8 October 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Thanks for this fantastic 5⭐ review, Sue. Well done Conor 🎉 We love to hear it! -Jade

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