Three UK - 3Store Brixton Reviews 

222
TrustScore 5 out of 5

4.9

419 Brixton Road, Brixton, SW9 8HE London, London, GB


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Rated 5 out of 5 stars

David, Customer Representative at Brixton centre has been phenomenal. Not only he helped me purchase a new device but also stayed with me throughout the call to help me cancel the current subscripti... See more

Company replied

Rated 5 out of 5 stars

David was great! Really knowledgeable and helpful and genuinely brightened my day in a way I do not generally expect when going to pick up a broadband router? Can't recommend highly enough

Company replied

Rated 5 out of 5 stars

Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... See more

Company replied

Rated 5 out of 5 stars

Very helpful very understanding , and made the experience really engaging and funny. Seems really intelligent too! He should get a pay rise ^ customer advisor David

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Brixton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 419 Brixton Road, Brixton, SW9 8HE, London, London, United Kingdom

  • 2072742710

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

32,280 reviews in the last 12 months

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Rated 5 out of 5 stars

Rendyl has been a absolute joy and has…

Rendyl has been a absolute joy and has made sure he helped me with the problems on my phone.he spoke with patience and respect and made sure I was okay every step of the way

26 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you for sharing your experience! We’re thrilled Rendyl provided outstanding support and made the process simple and straightforward. 😊✨ -Neha

Rated 5 out of 5 stars

Javarne upgraded the family x3 and was…

Javarne upgraded the family x3 and was super helpful, so knowledgeable, friendly and gave great customer care.
Thank you so much, we'll be back!

25 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Tanya huge thanks for sharing! Javarne took care of three family upgrades seamlessly, showing real expertise, kindness, and top notch customer care. We appreciate it and look forward to coming back again! -Manavata

Rated 5 out of 5 stars

Taine was very patient

Taine was very patient, professional and she resolved the problem. I'm very happy.

25 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Errol, we're glad Taine could help get this sorted for you and it's great to know you're pleased with the support. -Kishan

Rated 5 out of 5 stars

Excellent experience from Taina

Excellent experience from Taina. Beautiful from start to finish. Keep up the good work. Thank you, Three.

24 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thanks for sharing this, Valerie — we’re glad the team made such a positive impression and we really appreciate you taking the time to tell us 💙 -Shivam

Rated 5 out of 5 stars

Kayla was very kind and took her time…

Kayla was very kind and took her time when explaining through the contract and that she helped through my questions. Thank you for your help Kayla.

24 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you for taking the time to share your experience, Aster! 🌟 We’re pleased to hear that Kayla made everything easy to understand and supported you throughout. -Veronica

Rated 5 out of 5 stars

Brilliant service by Hussein

Brilliant service by Hussein, extremely welcome and forthcoming. I respect his passion for the Job and support me through my questions today.

22 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Josh, we appreciate you sharing this. It’s great to hear that Hussein provided such a positive and supportive experience. -Shivam

Rated 5 out of 5 stars

Super service

I wanted to switch my broadband provider and I decided that 3 THREE UK was the best choice for my needs. I went to the 3 store in Brixton where a professional and friendly person called Hussein helped me with everything that I needed.

21 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Woohoo 🎉 Angela, amazing to hear Hussein at the Brixton store helped you through your broadband switch with such steady and considerate guidance ❤️ Wishing you uplifting moments ahead ✨ -Arvind

Rated 5 out of 5 stars

Lekan at Brixton has been great

Lekan at Brixton has been great. Got my device, perks and decent deal. Service second to none! 👌🏾

21 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Fiona, thanks for the amazing review! We’re thrilled to hear that Lekan looked after you so well at our Brixton store. It’s brilliant that you’re happy with your new device and all the extras that came with it. -Shivam

Rated 5 out of 5 stars

Gaby was friendly

Gaby was friendly, helpful and knowledgeable
A true credit to your team

21 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi there, thank you for taking a moment to leave your feedback. We’re really pleased to hear that your interaction with Gaby made such a positive impact. Recognition like this means a great deal to our team, and we truly appreciate your support. -Shivam

Rated 5 out of 5 stars

Great service

Great service, I was dealing with Yasin and Jasmine on 2 separate occasions. Both absolutely lovely and very helpful.
Sorted me out in not time and got myself a great deal.
Definitely recommend asking for them when going to Three Brixton store

16 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Aurora, we are thrilled that Yasin and Jasmine provided such top-tier support! Both were truly charming and supportive during your visits. They resolved everything rapidly while securing a brilliant offer. We appreciate you endorsing our Brixton branch experts. -Kishan

Rated 5 out of 5 stars

The staff (Kayla) at Brixton was very…

The staff (Kayla) at Brixton was very wonderful, she is a good listener and she professionally responded to all my inquiries.
I think she deserves more than her current position.
Keep up the good work please 👍

13 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi there, we’re so pleased that Kayla provided such professional and wonderful support in Brixton. It is fantastic to hear she could help with all your inquiries, and we truly appreciate your kind feedback on her work. -Kishan

Rated 5 out of 5 stars

Aanika and maurizio was very helpful…

Aanika and maurizio was very helpful and helped me with upgrading my broadband

13 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Adou, it’s great to hear your upgrade went smoothly. Knowing Aanika and Maurizio made the process clear and stress‑free truly means a lot to us. -Manavata

Rated 5 out of 5 stars

Jasmine helped me get my iPad and gave…

Jasmine helped me get my iPad and gave me great customer service

12 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Hayford, you've just made our day ✨ It’s brilliant that Jasmine provided such top-tier support while helping you secure your new iPad. Enjoy every moment with it 💙 -Arvind

Rated 5 out of 5 stars

Greaaaaaat

12 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Fausto, love this! We’re grateful for your kind words. -Ashifa

Rated 5 out of 5 stars

Aanika

Aanika, Yasin and Javarne gave great customer serviço

11 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Ueliton! Our team members Aanika, Yasin and Javarne are delighted they could provide such top-tier assistance. -Kishan

Rated 5 out of 5 stars

Javarne explained the issues I was…

Javarne explained the issues I was facing with my device very clearly and he was very helpful

9 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you for the 5⭐ review, Faustina! We truly appreciate you sharing your experience. It’s wonderful to hear that Javarne provided you with outstanding care. -Neha

Rated 5 out of 5 stars

Josh and Shez was realy supportive and…

Josh and Shez was realy supportive and helped me with my upgrade and gave me the best price possible, very pleased with the extra

9 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Bravo, Ali! 🎊 We're thrilled that Josh and Shez made your experience truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐⭐ review. -Kashish

Rated 5 out of 5 stars

Taina was very helpful

4 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Salifo, we appreciate your review. Lovely to hear Taina gave you such helpful service. -Ayesha

Rated 5 out of 5 stars

javarne & the managers gave me great…

javarne & the managers gave me great customer service and explain things clearly

2 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi there, we’re pleased Javarne and the management team provided such a high standard of support. It’s good to know they kept things simple. -Kishan

Rated 5 out of 5 stars

Milena the manager is very helpful and…

Milena the manager is very helpful and sweet. Thank you so much for hojr help

1 April 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you for the wonderful review, Jose. It's a pleasure to receive such kind comments about Milena. -Suhaas

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