Three UK - 3Store Brixton Reviews 

222
TrustScore 5 out of 5

4.9

419 Brixton Road, Brixton, SW9 8HE London, London, GB


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Rated 5 out of 5 stars

David, Customer Representative at Brixton centre has been phenomenal. Not only he helped me purchase a new device but also stayed with me throughout the call to help me cancel the current subscripti... See more

Company replied

Rated 5 out of 5 stars

David was great! Really knowledgeable and helpful and genuinely brightened my day in a way I do not generally expect when going to pick up a broadband router? Can't recommend highly enough

Company replied

Rated 5 out of 5 stars

Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... See more

Company replied

Rated 5 out of 5 stars

Very helpful very understanding , and made the experience really engaging and funny. Seems really intelligent too! He should get a pay rise ^ customer advisor David

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Brixton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 419 Brixton Road, Brixton, SW9 8HE, London, London, United Kingdom

  • 2072742710

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

32,280 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service jasmin was…

Great customer service jasmin was very helpful know what she was doing . i walk out the store very happy customer
Thank you Jasmin 🌟 🌟 🌟 🌟

22 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Constantine, we are delighted Jasmin offered such attentive and knowledgeable support. We are glad you left happy. Thank you for choosing us. -Suhaas

Rated 5 out of 5 stars

Was helped graciously by Randall

Was helped graciously by Randall

He was personable, knowledgeable and helpful with getting a upgrade.

17 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Adonay, your message has genuinely brightened our day. It’s wonderful to know that Randall offered such exceptional care and made your upgrade journey feel smooth and reassuring. We truly appreciate you taking the time to share this fantastic feedback. -Manavata

Rated 5 out of 5 stars

Prince gave me great service

16 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Paul, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Javarne gave me excellent advice and…

Javarne gave me excellent advice and great customer service

15 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

David, we’re delighted Javarne guided you with clarity and care. Thank you for sharing your experience. -Suhaas

Rated 5 out of 5 stars

Great experience

Naomi was a very helpful consultant great attitude and very knowledgeable.

15 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Alex, we’re thrilled Naomi made your experience smooth. Thank you so much for the 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Haani very good

13 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey, Aracelly! We love hearing this. Haani brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet

Rated 5 out of 5 stars

Gaby helped me today to upgrade my…

Gaby helped me today to upgrade my son's plan and get a new phone, she found the perfect match phone after looking at different options and helped me set it up patiently, she took her time and patiently helped me set everything up

12 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Leveling up made easy, Naruto! We’re thrilled that Gaby helped turn the upgrade into a smooth, feel‑good experience, so you walked away with confidence, knowing it fits you perfectly. Thank you for choosing us! -Ashifa

Rated 5 out of 5 stars

Naomi was really helpful and found us a…

Naomi was really helpful and found us a contract with the best value for money!

7 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Alice, it’s good to hear that Naomi was able to secure a plan with such great benefits for you. -Kishan

Rated 5 out of 5 stars

Hussain is quality

6 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

That’s superb, Andrew! It’s wonderful to know this has been your experience with Hussain. Thanks for sharing it with us! 🌟 -Ayesha

Rated 5 out of 5 stars

Excellent

Excellent, friendly service, would defo recommend other to buy from the Brixton Three Mobile store

6 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Rafael, we’re grateful you felt well looked after at our Brixton store. Your recommendation and kind words are truly appreciated. -Suhaas

Rated 5 out of 5 stars

Shout out to Rendyl who helped me sort…

Shout out to Rendyl who helped me sort out my contract and blessed me with the new s26 ultra

6 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Diego, thanks for sharing your experience! We're delighted to hear that Rendyl guided you through your contract so smoothly and that you’re enjoying your new S26 Ultra ✨. Delivering effortless, uplifting support is exactly what we aim for, and it’s great to know we hit the mark for you. -Manavata

Rated 5 out of 5 stars

I would like to say thank you to the…

I would like to say thank you to the lovely staff. I visited today to request help with an issue regarding fraud and the staff was very welcoming. Also I directly spoke to Josh who kindly directed to report the issue to the Police and also assisted me in starting an online report. I also received help from Gaby who kindly directed helped me to access the platform to provide feedback.

5 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you so much for sharing your experience, Sandra. 🌟 We’re delighted our team welcomed you warmly and that Josh and Gaby were able to provide the guidance and care throughout your visit. -Veronica

Rated 5 out of 5 stars

Very good service

Very good service. Travis customer service was THE best.i will come back.

4 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Asif, we’re thrilled Travis delivered such outstanding support. Thank you for sharing your experience. -Suhaas

Rated 5 out of 5 stars

Keisha and Travis were absolutely…

Keisha and Travis were absolutely brilliant. Went above and beyond to help us get set up. They dealt with all the technical difficulties for us very kindly and positively. Absolutely recommend.

3 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you so much for the lovely review, Lareina! We’re thrilled that Keisha and Travis went above and beyond to get everything set up smoothly for you. 🌟 -Veronica

Rated 5 out of 5 stars

Perfect customer service from Sam

Perfect customer service from Sam

3 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Sandrine. We’re thrilled to hear Sam delivered the kind of care and attention that made your experience feel effortless. Thank you for sharing this wonderful feedback. 😇 -Prabhjeet

Rated 5 out of 5 stars

Great service from a king young man who…

Great service from a kind young man named Travis who informed me of all my options and gave me the one that suited me the most

3 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hello Brahim! It is wonderful that Travis provided such an exceptional experience by outlining your various choices and ensuring you walked away with the most appropriate solution for your requirements. -Kishan

Rated 5 out of 5 stars

Kayla was very helpful and kind

Kayla was very helpful and kind

2 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Mobark, great to hear that Kayla made the process quick and easy for you. Thanks for the awesome 5 ⭐ review! -Afaq

Rated 5 out of 5 stars

Great customer service

Great service from Paulo

2 March 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Mirianna, we’re thrilled Paulo made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Awesome service from Paulo

24 February 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Yay! We absolutely love hearing this 🎉 Paulo really nailed it, Michael! Nothing beats walking away with outstanding customer service. You’re awesome! 💗 -Kashish

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