Three UK - 3Store Brixton Reviews 

222
TrustScore 5 out of 5

4.9

419 Brixton Road, Brixton, SW9 8HE London, London, GB


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Rated 5 out of 5 stars

David, Customer Representative at Brixton centre has been phenomenal. Not only he helped me purchase a new device but also stayed with me throughout the call to help me cancel the current subscripti... See more

Company replied

Rated 5 out of 5 stars

David was great! Really knowledgeable and helpful and genuinely brightened my day in a way I do not generally expect when going to pick up a broadband router? Can't recommend highly enough

Company replied

Rated 5 out of 5 stars

Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... See more

Company replied

Rated 5 out of 5 stars

Very helpful very understanding , and made the experience really engaging and funny. Seems really intelligent too! He should get a pay rise ^ customer advisor David

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Brixton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 419 Brixton Road, Brixton, SW9 8HE, London, London, United Kingdom

  • 2072742710

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

32,325 reviews in the last 12 months

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Rated 5 out of 5 stars

Yasmin was very helpful

Yasmin was very helpful

17 January 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thanks so much for sharing your feedback, Malavya. It’s great to hear that Yasmin was able to support you. We really appreciate you taking the time to leave us a review. -Kishan

Rated 5 out of 5 stars

Yasin was very helpful he went through…

Yasin was very helpful he went through everything with me about the phone, I wanted he showed me all the offers and made sure the phone I picked suited me.when I picked the phone I liked, he went through all the features on the phone . I was very happy with his service and he went over and beyond the make sure my phone was set up and everything was working.

17 January 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

That’s awesome to hear! 🎉 Yasin really knows how to make things simple, Claude. It’s wonderful that it worked out so well for you. Thanks for sharing such a sweet experience! ☺️ -Kashish

Rated 5 out of 5 stars

Yasin helped my father very well and as…

Yasin helped my father very well and as his daugbter i was very grateful. Was able to get what we asked with no problem.

16 January 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Great guys brixton today ' very…

Great guys brixton today ' very professional kind customers relationships
And a lovely Daniela

14 January 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Isaac, thank you for sharing your lovely review. We’re delighted the Brixton team looked after you so well, and that Daniela made your visit memorable. -Shivam

Rated 5 out of 5 stars

What a wonderful experience

What a wonderful experience. Got exactly what i needed.
With Haani

14 January 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Lovely to hear from you, Kate. We’re pleased Haani made your experience smooth and enjoyable. -Shivam

Rated 5 out of 5 stars

Very helpful kind and friendly

Very helpful kind and friendly

10 January 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Extremely friendly and efficient…

Extremely friendly and efficient service, thank you.

9 January 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Roxanne, thanks for sharing your experience. We’re glad our team could support you with such efficiency and care. -Shivam

Rated 5 out of 5 stars

Three-Brixton

Visited a Three store to get an e-sim and Yasin not only set me up but also saved me money by getting a better deal on my current contract which had expired. His customer service is amazing, professional and just so pleasant. Very appreciative.

8 January 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Angela, that’s wonderful! We’re so glad Yasin made everything seamless for you. Thank you for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

I was served by a advisor called Travis…

I was served by a advisor called Travis, he gave me a very clear run down on what was available to me today and I secured a contract I feel will benefit me greatly for the duration of my contract!

8 January 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Mohamed, we’re so glad to hear that Travis was able to help and provide you with such great support. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Employee Hanny made our experience much…

Employee Hanny made our experience much easier and helpful. Very cheap and affordable prices.

7 January 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Jassimara 😊 This is fantastic! Thanks for taking the time to share your 5⭐ review of your experience with Hanny -Jade

Rated 5 out of 5 stars

Today I need help to update my phone

Today I need help to update my phone. I did not know where to go and at 3j at Brixton . Jermaine excellent customer service very patient and friendly explain to me step by step and assist me . I am so happy and satisfy. Best team ever . Thanks . Aurora

7 January 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Aurora, we’re so glad to hear that Jermaine was able to help and provide you with such great support at our Brixton branch. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Fantastic team

Fantastic team, Had an old phone that needed upgrading and the team especially Hussien made it so easy. Fantastic service and I’ll be coming back again to sort out my wife’s new phone when her contract comes due!

30 December 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you, Opeyemi 🎉 Huge shoutout to Hussien and the team for making your upgrade smooth. We’ll be happy to assist you with a new phone for your wife when the time comes. Wishing you an amazing New Year ahead ✨. -Arvind

Rated 5 out of 5 stars

Han was amazing

Han was amazing, he gave us good deals he was wonderful.

30 December 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

That’s fabulous, Winta, you’ve made our day! 🎉 We’re glad to hear Han kept everything smooth and simple. Thanks so much for sharing your experience! -Manavata

Rated 5 out of 5 stars

I always go to 3 brixtonHelp for help as I…

I always go to 3 brixton for help as I am not very good with technology and I always get excellent service,todqy Travis was very patient and helpful and found me a really good deal so thank you travis

30 December 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Shireen, you just made our day 💜. Travis went above and beyond to make your experience truly special. Thank you for sharing this glowing 5 ⭐ review. -Arvind

Rated 5 out of 5 stars

It's great experience and Aanika gave…

It's great experience and Aanika gave more support which we expected and She is very supportive and friendly person

19 December 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Shyama, thank you for your outstanding 5 ⭐ review! It’s wonderful to hear that Aanika made your experience a remarkable one. We hope you have a fantastic day! 😊 -Ashifa

Rated 5 out of 5 stars

Very happy with his service upgrade

I really appreciate the service l get from Paulo I'm so happy with it he made my day

18 December 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

This is what we like to hear, Hope. We're so glad Paulo was able to make your day 😊 Thanks for this amazing 5⭐ review! -Jade

Rated 5 out of 5 stars

Jermaine has been very kind and…

Jermaine has been very kind and helpful. I am pleased by his customer service and really appreciate him taking his time to understand and get me the right support I needed( even gave me chocolate lol). Thank you

17 December 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hello Asmaou, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Served by Josh and helped by Shez ASM

Served by Josh and helped by Shez ASM, very pleased and helpful
The shop is really good
Keep it up!!!

15 December 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Nana, thank you for the 5 ⭐ review! We’re delighted to hear that Josh and Shez made your experience fabulous. See you again soon! -Afaq

Rated 5 out of 5 stars

Haani has been dealing with my problems…

Hanni has been dealing with my problems of connectivity as I live in a basement flat he has been so great and solved every problem I had. I couldn't recommend him enough to deal with customers problems. Great guy great customer service.

14 December 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

We're pleased you've been able to speak with Hanni and get each issue given the proper looking over it needs. Thank you for writing a great review -Scott

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