David, Customer Representative at Brixton centre has been phenomenal. Not only he helped me purchase a new device but also stayed with me throughout the call to help me cancel the current subscripti... See more
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David was great! Really knowledgeable and helpful and genuinely brightened my day in a way I do not generally expect when going to pick up a broadband router? Can't recommend highly enough
Company replied
Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... See more
Company replied
Very helpful very understanding , and made the experience really engaging and funny. Seems really intelligent too! He should get a pay rise ^ customer advisor David
Company replied
Company details
About Three UK - 3Store Brixton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
419 Brixton Road, Brixton, SW9 8HE, London, London, United Kingdom
- 2072742710
4.9
Excellent
222 reviews
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Great service from paulo
Great service from paulo. I camera to the store for bill issue and the service he provide was excellent
23 February 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Yay! We absolutely love hearing this 🎉 Paulo was spot on, Le! Nothing beats walking away with great customer service. You’re awesome! 💗 -Kashish
Reply from Three UK - 3Store Brixton
What an incredible review, Xiomara. You didn’t just share a review, you shared a moment that reminds us what exactly we strive for. -Ashifa
Naomi was amazing
Naomi was amazing! She went above and beyond. Would definitely recommend her.
19 February 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Nothing delights us more than knowing you’re happy, Bouri! Thank you for celebrating Naomi’s efficiency and recommending her, she’ll be thrilled to welcome you back! 💖 -Ashifa
Reply from Three UK - 3Store Brixton
Thank you, Maria. We’re so pleased Yasin was able to support you and help you find the right device. It’s great to know his assistance made your experience smooth and positive. ☺️ -Prabhjeet
Excellent customer service
The service was efficient and met my expectations with staff going above and beyond. Overall I had a really good experience I would highly recommend.
13 February 2026
Unprompted review
Reply from Three UK - 3Store Brixton
⭐ Wonderful feedback, Jasmine! We’re so pleased you found the support from our team welcoming and helpful 😊 -Neha
Reply from Three UK - 3Store Brixton
Hi Phineas! It’s brilliant that Hussein looked after you so well and ensured everything was a success. 🌟 We’re glad your interaction was such a positive one. -Kishan
I am well pleased that I visited the store.
I am well pleased that I visited the local store to collect my broadband hub, as opposed to having it posted. The staff were exceptionally helpful not least of all Naomi who interfaced with me and processed my broadband and mobile services.
The takeaway of it all is that, I came away with a significant price cut to the good! An opportunity I would not have had, had I had the hub posted.
It as certainly made visiting the store a much better proposition.
8 February 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Thanks for sharing your experience, 🎉 Akin! We’re so happy Naomi was able to sort everything out and help with your broadband concerns. Enjoy your day! 🥰 -Kashish
Yasin was very helpful in suggesting a …
Yasin was very helpful in suggesting a device and finding a plan that suits my needs. Quick fast and efficient
7 February 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Daniella at the Brixton branch was…
Daniella at the Brixton branch was extremely pleasant patient and generally helpful.
30 January 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hello, Amanuel! We’re delighted to hear that Daniella was so attentive at our Brixton store. She really makes everything feel easy peasy. Thank you! 😄 -Kashish
Chane gave the best ever customer…
Chane gave the best ever customer service. He was really kind, helpful, patient and efficient. I needed some extra help as I'm not very familiar with technology and he was just excellent
5 February 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hey Raffaella, your words truly reflect the care and dedication Chane brought to your visit. We’re delighted he turned what could have felt overwhelming into a smooth experience. ☺️ -Prabhjeet
Customer service
I recently changed my contract as it came to an end and Naomi helped me twice through all of it! She didn’t make me feel silly or like a burden and we had great conversations ! Her customer service was 10/10 and I would definitely be coming back to this branch because of her !
3 February 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Thank you so much for sharing your experience! We’re thrilled to hear Naomi supported you with such care while moving you onto your new plan. 😊✨ -Veronica
Aanika is a was very sales rep
Aanika is a was very sales rep. She knew what to offer. I was very pleased with her service.
3 February 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Thanks for this fantastic review, Nadine! We’re thrilled to hear that Aanika provided excellent support and helped you get the best deal. 🎉 -Neha
Reply from Three UK - 3Store Brixton
Hi there! What a sweet 5⭐ rating. We’re heartened to know this has been your experience with Aanika in the Brixton store. Wishing you a bright and joyful day ahead! 🌸 -Ayesha
Shez the ASM was really helpful and…
Shez the ASM was really helpful and also dealt with my compliant quickly and efficiently
1 February 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Fantastic customer service from Chane…
Fantastic customer service from Chane at the Brixton store, sorted a long standing issue out for me where phone advisers had given me a bit of an run around. Chane was courteous and efficient. He even apologised on behalf of his colleagues. 10 out of 10
31 January 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Experience was great
Experience was great, smooth and easy ! Yasin made the process in the most professional way, I've got what I wanted and with best service.
24 January 2026
Unprompted review
Reply from Three UK - 3Store Brixton
We appreciate your feedback, Huber. Yasin’s professionalism clearly made a positive difference to your experience ✨ -Shivam
The agent was fantasic
21 January 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Henry! Thank you for sharing your thoughts. We’re delighted to hear that our team member who assisted you delivered a great experience. Have an amazing day! -Afaq
Travis was very accommodating and well…
Travis was very accommodating and well informed about different products that suited my lifestyle.
Thanks to him my experience was swift and positive.
19 January 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hey there, we’re thrilled that Travis made your experience excellent. 🎊 Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Thank You to Hussien who sorted out my…
Thank You to Hussien who sorted out my contract and got me an upgrade at Brixton Three
19 January 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Thanks for sharing your experience! 🎉 We’re glad Hussien was able to help sort out your contract and get you an upgrade at our Brixton store. Enjoy your new plan! ☺️ -Kashish
Amazing!
Amazing!! Very helpful, very patient. Best person today in three
19 January 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi there, thanks so much for sharing this 😊 We're really pleased to hear our colleague made your visit such a positive experience 💙 -Arvind
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