Jamie, what can I say he "s such a pleasant person, he really knows how to make a customer feels comfortable. Knowing that I came in to cancel, he still make me feel appreciated, honestly it first in... See more
Company replied
Unit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB
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Jamie, what can I say he "s such a pleasant person, he really knows how to make a customer feels comfortable. Knowing that I came in to cancel, he still make me feel appreciated, honestly it first in... See more
Company replied
I had a fantastic experience with Mo, a Bromley based Three Advisor. From the moment I reached out, he was incredibly friendly, professional, and genuinely attentive to my needs. He took the time to... See more
Company replied
I had a fantastic experience with Mo, a Three Advisor. From the moment I reached out, he was incredibly friendly, professional, and genuinely attentive to my needs. He took the time to understand my... See more
Company replied
Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, k... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, United Kingdom
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Really good and informative service from Thelma who explained pricing and setting up new phone clearly and helpfully.

Reply from Three UK - 3Store Bromley
Mohammed was really friendly and helpful. Talked me through everything. Great service!

Reply from Three UK - 3Store Bromley
Jamie, what can I say he "s such a pleasant person, he really knows how to make a customer feels comfortable. Knowing that I came in to cancel, he still make me feel appreciated, honestly it first in a long time I feel this way. I cannot express my feelings. He really need to infront more often. Please keep him, he is a keeper. He really make my day. Thanks Jamie

Reply from Three UK - 3Store Bromley

Reply from Three UK - 3Store Bromley
Sheeren was fantastic. Very helpful and patient. Lovely girl with a great attitude.

Reply from Three UK - 3Store Bromley
Extremely helpful with transferring my data to my new phone.
The lady who served me initially was also very approachable and knowledgeable.
Very professional service

Reply from Three UK - 3Store Bromley
Jamie provided excellent customer service he was very patient with us and friendly

Reply from Three UK - 3Store Bromley
Excellent customer service patient and friendly staff

Reply from Three UK - 3Store Bromley
Very good customer service, he was very friendly and patient

Reply from Three UK - 3Store Bromley
Thelma was super helpful and helped my sister and I buy new phones. Explained everything very well and was super friendly.

Reply from Three UK - 3Store Bromley
Excellent customer service. Outstanding communication and very helpful advise from Salih. He was absolutely amazing, very knowledgeable and polite.

Reply from Three UK - 3Store Bromley
I was very happy with the service that was provided to me. It was excellent. It was provided by Thelma.

Reply from Three UK - 3Store Bromley
I received excellent service from Salih, who exceeded my expectations and assisted me with great patience.

Reply from Three UK - 3Store Bromley
Salih, was out advisor he was very helpful! Made a lovely deal for us! Amazing person!

Reply from Three UK - 3Store Bromley
I had a very good experience in store today with Thelma, she was friendly, helpful and explained eveything clearly for me. I left happy and satisfied.

Reply from Three UK - 3Store Bromley
Shereen, the customer service assistance made my day, she was very professional and provided a great customer service.

Reply from Three UK - 3Store Bromley
Jamie was super helpful and resolved an issue that Apple couldn’t
Great service *****

Reply from Three UK - 3Store Bromley
Amazing!! Super helpful and kind, all resolved beyond expectations

Reply from Three UK - 3Store Bromley

Reply from Three UK - 3Store Bromley
Jamie in store at Bromley answered all my questions in terms of an upgrade and went a step further to offer me a better deal on my monthly sim. Excellent service

Reply from Three UK - 3Store Bromley
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