Three UK - 3Store Bromley Reviews 

142
TrustScore 5 out of 5

4.9

Unit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB


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Rated 2 out of 5 stars

Salih was fantastic from start to finish! She was friendly, professional, and incredibly helpful. He answered all our questions promptly and made the whole booking process easy and stress-free. Excell... See more

Company replied

Rated 5 out of 5 stars

Best trusted service at my local Three store. Great customer service provided by Jamie who took his time to look into the best deals to help me save as much as possible. That’s worth staying with th... See more

Company replied

Rated 5 out of 5 stars

Glades Bromley 3 mobile store Shereen. Such a valuable member of staff She helped me few times with my phone always so helpful and knowledgeable Amazing Top class service Deserves a praise... See more

Company replied

Rated 5 out of 5 stars

Jamie, what can I say he "s such a pleasant person, he really knows how to make a customer feels comfortable. Knowing that I came in to cancel, he still make me feel appreciated, honestly it first in... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bromley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, United Kingdom

  • 2084609018

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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4.9

All reviews

(142)

29,608 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful lovely lady

Very helpful lovely lady, gave good information (Adowa)

17 July 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thanks a ton for your review, Stephanie! 🎉Adowa really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

Rated 2 out of 5 stars

Salih was fantastic from start to…

Salih was fantastic from start to finish! She was friendly, professional, and incredibly helpful. He answered all our questions promptly and made the whole booking process easy and stress-free. Excellent customer service—I highly recommend working with him

12 July 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hello Selma, we’re glad Salih provided such great care during your visit, and we appreciate you taking the time to share your feedback. – Three Social Media Team

Rated 5 out of 5 stars

Salih was extremely helpful

Salih was extremely helpful. He explained to me so well all the offers and helped me make the best choice for myself. I really appreciated it.

12 July 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Sevda 😊
So lovely to hear Salih guided you through everything with such clarity. His thoughtful approach clearly helped you land the perfect choice. Thanks for the 5 ⭐ review.
— Three Social Media Team

Rated 5 out of 5 stars

Mohamad helped me to set up my new…

Mohamad helped me to set up my new iPhone in the store and he also gave me very helpfull tips

5 July 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

That’s wonderful to hear, Mousli! 🌟 We’re delighted Mohamad offered excellent guidance and made your visit smooth and reassuring.-Three Social Media Team

Rated 5 out of 5 stars

Very polite and informative

5 July 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Sweet, Matthew! We’re so happy to hear that you had a wonderful experience with us. Thank you for the review! — Three Social Media Team

Rated 5 out of 5 stars

Jamie was wonderful and made us very…

Jamie was wonderful and made us very happy with his amazing customer service!!!

5 July 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hey, Nikol. It’s wonderful to hear how much Jamie brightened your visit with his warm and attentive support. Knowing he made your experience genuinely enjoyable means a lot. 😇 Three Social Media Team

Rated 5 out of 5 stars

MO at the Bromley store was Great to be…

MO at the Bromley store was Great to be severed by explained everything well

5 July 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hey Ricky, we’re delighted to hear MO provided such excellent service at our Bromley branch. Thank you for sharing your lovely feedback 😊-Three Social Media Team

Rated 5 out of 5 stars

best adviser ever

best adviser ever , she help wherever she can, i will refer everyone to her name is shereen three branch bromley she is the best in this branch

1 July 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Your heartfelt words, Ali, brighten our day. We’re grateful you felt so supported by Shereen’s guidance. Hope you have a lovely day ahead! 😊

Rated 5 out of 5 stars

Adwoa in the bromley store was an…

Adwoa in the bromley store was an amazing lady , she was absolutely fabulous her customer service skills were brilliant, she helped with everything I needed and went above and beyond to get a problem sorted , I will now never call three over the phone again instore experience was so Easy and less stressful, weldone Adwoa keep being amazing

30 June 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Kay. This is so wonderful to read! We are incredibly proud of Adwoa for delivering such fantastic support. Your kind words will mean the world to her, and we will ensure she gets the recognition she deserves from the Bromley branch managers. Thank you for sharing your experience.— Three Social Media Team

Rated 5 out of 5 stars

Best trusted service at my local Three…

Best trusted service at my local Three store. Great customer service provided by Jamie who took his time to look into the best deals to help me save as much as possible.
That’s worth staying with the network!

27 June 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hello Pam, it's great to know Jamie took the time to explore choices that suited you well. Thanks for sharing your experience. – Three Social Media Team

Rated 5 out of 5 stars

Super helpful team.

25 June 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

That’s wonderful to hear, Kofo 🌟 We’re so glad the team gave you a helpful and seamless experience 🙌 Thank you so much for the 5 ⭐ review! 💙

Rated 5 out of 5 stars

Customer service from salih is every…

Customer service from salih is every good
He made everything simple and friendly for me

24 June 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

That’s wonderful to hear, Jesfin. Salih’s commitment truly stands out, and his support made a real impact while leaving a strong impression. – Three Social Media Team

Rated 5 out of 5 stars

Three Bromley Experience with Salih

Salih was excellent, helped resolve my issue very quickly and also gave me a great deal on the broadband which I was more than happy to take. Great work!

22 June 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

That’s impressive, Benard 🎯 it is wonderful that Salih provided such prompt care to handle your request smoothly and secure an excellent broadband deal 🌸 -Arvind

Rated 5 out of 5 stars

Very good

Very. Friendly and effecient member of staff Jamie was really helpful

20 June 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thanks for this fantastic 5 ⭐ review, Ken! We absolutely love hearing this. A huge shoutout to Jamie for being so helpful! Hope you have a wonderful day 😊 -Ayesha

Rated 5 out of 5 stars

We visited the Three store today and…

We visited the Three store today and Mohammad helped me pick out a new phone and handled the transfer process in store

16 June 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hey Jim, that’s brilliant. We’re glad Mohammad helped advise you on a great new phone. We hope you love it 🎉 -Neha

Rated 5 out of 5 stars

Mohammad was a huge help in store

Mohammad was a huge help in store, he helped me purchase a pay as you go sim card and switched my number from O2

14 June 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Kumeil, it is great to hear that Mohammad was so helpful in-store with getting your new setup sorted and transferring your number over. Thank you for sharing your positive experience! -Kishan

Rated 5 out of 5 stars

Best experience with Three to date

To be honest, Jamie has helped me so much today. He’s been absolutely brilliant and is honestly the best person I’ve ever dealt with when it comes to phone upgrades and contracts.

For years, I’ve probably paid more than I needed to because I always put off calling customer services or coming into store. It’s usually something I really dread doing. But this experience has been completely different from start to finish.

Jamie was friendly, patient, knowledgeable, and made everything really easy to understand. He actually managed to help me save money while also helping me take out two additional contracts that were right for me, which I didn’t think would be possible.

It’s rare these days that someone provides customer service that genuinely stands out, but Jamie really did. He made the whole process stress-free and was a pleasure to deal with.

Thank you very much, Jamie. I really appreciate all your help.

13 June 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Sarah, thank you so much for sharing this. It’s wonderful to hear how much Jamie was able to support you. Knowing that he turned something you usually find stressful into a smooth, clear and genuinely positive experience means a lot to us. 😇 -Prabhjeet

Rated 5 out of 5 stars

Glades Bromley 3 mobile store

Glades Bromley 3 mobile store
Shereen. Such a valuable member of staff
She helped me few times with my phone always so helpful and knowledgeable
Amazing
Top class service
Deserves a praise
Jakub Lewandowski

7 June 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Jakub, thank you for sharing your feedback, we are glad that Shereen at our Glades Bromley branch looked after you so well and consistently shares her expertise to make sure you are completely sorted! Your appreciation means a lot to us. -Shivam

Rated 5 out of 5 stars

Great experience with Salih at the…

Great experience with Salih at the Bromley Glades location. Always helpful, sorts out problems fast. Thank you!

6 June 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Kyle, great to hear Salih gave you such smooth and helpful support during your visit. We appreciate you sharing this. -Suhaas

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