Jamie Lawrence was incredibly helpful. He helped us for well over an hour sorting out a transfer of a phone contract. Guiding us through the nightmare of acquiring a PAC code. He was super helpful, s... See more
Company replied
Location
Switch locationUnit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB
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See what reviewers are saying
I had a great experience at this shop! Jamie was incredibly helpful and kind and solved my problem very quickly - thank you so so much! It was really great that I could go in person and have everythin... See more
Company replied
Outstanding service from Salih. He was very knowledgeable, patient and helpful. Probably the most helpful assistance we have had in a long time. He is a credit to your company.
Company replied
Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, k... See more
Company replied
Company details
About Three UK - 3Store Bromley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, United Kingdom
- 2084609018
4.9
Excellent
149 reviews
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I received excellent service
I received excellent service from Salih, who exceeded my expectations and assisted me with great patience.
2 May 2026
Unprompted review
Reply from Three UK - 3Store Bromley
That's fantastic, Bruno. We're glad to hear that Salih provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
Salih
Salih, was out advisor he was very helpful! Made a lovely deal for us! Amazing person!
2 May 2026
Unprompted review
Reply from Three UK - 3Store Bromley
The perfect blend of great deal and service. Salih made sure your day was brighter, Fernanda. We’re thrilled to be part of it! -Ashifa
I had a very good experience in store…
I had a very good experience in store today with Thelma, she was friendly, helpful and explained eveything clearly for me. I left happy and satisfied.
28 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
That’s brilliant 🌟 Linda, We’re delighted that Thelma brought such warm, clear support in store and made sure everything felt easy and reassuring for you ❤️ Wishing you brighter moments ahead ✨ -Arvind
Shereen
Shereen, the customer service assistance made my day, she was very professional and provided a great customer service.
27 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Terrence, that’s a brilliant shout out for Shereen! The way you describe her professionalism and the positive impact she had on your day really highlights the power of great customer service. It’s clear she left you feeling valued and supported. -Manavata
Jamie was super helpful and resolved an…
Jamie was super helpful and resolved an issue that Apple couldn’t
Great service *****
26 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Thank you, Andy. It’s great to hear Jamie was super helpful and got everything sorted for you. We really value the 5‑star support. -Ayesha
Amazing!
Amazing!! Super helpful and kind, all resolved beyond expectations
26 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Hi Maria, thank you for sharing your experience. We’re so pleased our team’s kindness and support exceeded expectations. -Suhaas
Reply from Three UK - 3Store Bromley
We really appreciate your review, Joan. It’s great to know that Jamie delivered such outstanding support. -Afaq
Jamie in store at Bromley answered all…
Jamie in store at Bromley answered all my questions in terms of an upgrade and went a step further to offer me a better deal on my monthly sim. Excellent service
24 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Boom 💥 Bradley, your shout-out for Jamie is WOW ✨ It is superb how his dedicated expertise at our Bromley store ensured you secured a superior value for your monthly setup. Here's to many more happy moments ahead 🚀 -Arvind
I’ve had Jamie do new contracts and…
I’ve had Jamie do new contracts and upgrades many times over the years and he’s always really helpful and professional
22 March 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Jamie is on fire, consistently delivering the care you value and making every visit exceptional. His ability to making every interaction effortless and professional is exactly what we strive for. We’re proud to have earned your trust time and again, Neil. -Ashifa
Great communicator and listen
Great communicator and listen
s well. Always willing to listen and help with instructions
22 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Ola, thanks for sharing this. It’s clear they made your experience feel easy by communicating well, paying attention, and stepping in with guidance whenever you needed it. Great to hear how supportive and attentive they were throughout your visit. -Manavata
I had a fantastic experience with Mo
I had a fantastic experience with Mo, a Bromley based Three Advisor. From the moment I reached out, he was incredibly friendly, professional, and genuinely attentive to my needs. He took the time to understand my situation and made the whole process of getting back to Three smooth and stress-free.
Mo went above and beyond to ensure everything was clearly explained, and I never felt rushed or pressured at any point. His knowledge and patience really stood out, and he made sure I was set up with exactly what I needed.
It’s rare to come across such great customer service these days, and Mo truly made a lasting impression. A real credit to Three—thank you again for all your help!
21 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
That's wonderful to hear, Jason! ✨ A big shoutout to Mo for providing such outstanding support, and thank you for sharing your lovely feedback.😊 -Maryalex
I had a fantastic experience with Mo
I had a fantastic experience with Mo, a Three Advisor. From the moment I reached out, he was incredibly friendly, professional, and genuinely attentive to my needs. He took the time to understand my situation and made the whole process of getting back to Three smooth and stress-free.
Mo went above and beyond to ensure everything was clearly explained, and I never felt rushed or pressured at any point. His knowledge and patience really stood out, and he made sure I was set up with exactly what I needed.
It’s rare to come across such great customer service these days, and Mo truly made a lasting impression. A real credit to Three—thank you again for all your help!
21 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Boom 💥 Carlos, it is fantastic to hear that Mo welcomed you back with such attentive care and polished guidance, making your return wonderfully smooth from the very first step 🌟 We’re thrilled his patience and stellar expertise made such a positive impact while getting everything set up perfectly. Thanks for sharing such uplifting feedback 😊 -Arvind
I had a great and seamless experience…
I had a great and seamless experience from Salih. He was polite and helpful throughout the process of me getting my broadband. I would highly recommend.
18 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
What a sweet 5 star rating, Rudo! Salih is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish
I was served by Salih today as i was…
I was served by Salih today as i was last year and was a pleasure to meet with him again very helpful excellent professional amazing costumer service highly recommendable
18 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
What a sweet 5 star rating, Susana! Salih is truly exceptional. Thank you for sharing this! 😊 -Kashish
I went to Bromley store looking for…
I went to Bromley store looking for Ciprian to help me get a new phone upgrade, he is only one i trust when comes to upgrade my phone. I had my last 2 phones uprgraded with him since he was in different store. Great service and knolegeble
17 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Thanks a ton, Muammer! 🎉 We’re so glad everything went perfectly with Ciprian, and we can’t wait to welcome you back again! 🥰 -Kashish
Shereen was kind
Shereen was kind, welcoming, and helpful in getting me upgraded to a new phone.
15 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
That’s wonderful, Joseph! We’re delighted to hear Shereen’s kindness and guidance made getting your new device such a positive experience. Thank you sincerely for sharing your 5 ⭐ review! -Maryalex
My experience was 110/10
My experience was 110/10. Just amazing costumer service. Thelma is the best honestly, always listening and getting us the best deals.
13 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Lidia, it’s fantastic to hear you had such a standout experience with Thelma and walked away with a deal you’re really happy with. Have an amazing day ahead! -Afaq
Excellent service
Salih was really helpful, knowledgable and efficient.
11 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Thank you so much! 🎉 We’re delighted Salih could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Absolutely loved it
Absolutely loved it. Thelma made everything so simple and easy for me to understand and to help me with choosing what I want.
11 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Oh wow, Aleksandra! Thank you for sharing your thoughts about Thelma. We’re so glad she could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Salih was amazing
Salih was very patient and great for me. gave me a great deal and set up my broadband for me so I didn't need to do anything. simply excellent
9 April 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Hey Abdelkrim, you’ve just made our day ✨ We’re glad that Salih handled the broadband setup with calm confidence and helped you secure a deal that worked well for you. Here’s to more great moments ahead 💙 -Arvind
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