Three UK - 3Store Bromley Reviews 

149
TrustScore 5 out of 5

4.9

Unit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB


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Rated 5 out of 5 stars

Jamie Lawrence was incredibly helpful. He helped us for well over an hour sorting out a transfer of a phone contract. Guiding us through the nightmare of acquiring a PAC code. He was super helpful, s... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at this shop! Jamie was incredibly helpful and kind and solved my problem very quickly - thank you so so much! It was really great that I could go in person and have everythin... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from Salih. He was very knowledgeable, patient and helpful. Probably the most helpful assistance we have had in a long time. He is a credit to your company.

Company replied

Rated 5 out of 5 stars

Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, k... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bromley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, United Kingdom

  • 2084609018

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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4.9

All reviews

(149)

31,689 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thelma was really efficient and helpful…

Thelma was really efficient and helpful in store today, very pleased with my experience in store

4 October 2025
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hey there.

Awesome stuff! We're glad to hear it. Thanks for the support. -Pete

Rated 5 out of 5 stars

Adwoa is great loved the chat

3 October 2025
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hey.

We're super glad to hear you and Adwoa had a good chat. It's good to know that Adwoa and the team are doing good things.
Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Easy & quick

3 October 2025
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thanks for the 5* review! We’re always working on ways to make the app better, so we appreciate your feedback. -John

Rated 5 out of 5 stars

Zee was fantastic I had a great…

Zee was fantastic I had a great experience, would throughly recommend.

3 October 2025
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hey Anna, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John

Rated 5 out of 5 stars

Bright and tidy environment

Bright and tidy environment, plenty of staff in the shop floor, everything priced and on display. Friendly knowledgeable team.

2 October 2025
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thank you, John -Maxine

Rated 5 out of 5 stars

Great customer service

Salih was very swift in resolving my problem. Was in and out the store in no time. Thank you !

2 October 2025
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thanks for the positive feedback on your experience in store with Salih , Patel. We love to hear this! 😊 -Jade

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