Yanal has helped me find the best tablet and MIFI he’s been so kind and understanding since I’m not really good with technology and set everything up thanks again you have been amazing
Company replied
Location
Switch locationUnit 18, Carlton Lanes Shopping Centre, WF10 1AD Castleford, Midlands, GB
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See what reviewers are saying
The service we received was quick and efficient and everything we needed to know was simple and explained.
Company replied
Aya was great in store gave me a 20 pound deal for a phone calls text and case and helped me set it up with helen as im not great with technolagy will bs coming back hede to upgrade for sure
Company replied
Aya Great at her job sorted us out in short time. Quick & understanding 100% recommended. Thank you Aya. -Amelia & Denise
Company replied
Company details
About Three UK - 3Store Castleford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 18, Carlton Lanes Shopping Centre, WF10 1AD, Castleford, Midlands, United Kingdom
- 01977517753
4.9
Excellent
294 reviews
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Great serice from Karen
28 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Lynne! We are delighted to hear that Karen was super helpful to you. Moments like these brighten our day. -Afaq
Renewing my contract again with three
Renewing my contract again with three, great service all round again from the Castleford store, Paul was marvelous, so helpful and nothing was too much hassle, great knowledge of all the phones, great atmosphere in the shop. Highly recommend a visit.
25 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Wow, Clare! It feels incredible to know Paul at our Castleford store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Aya was extremely helpful and offered…
Aya was extremely helpful and offered lots of options.Best experience ever
24 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Adrienne. We’re overjoyed to hear that Aya went the extra mile to walk you through every option and make you feel truly supported. Moments like these brighten our day. ☺️ -Prabhjeet
Aya was an angel sold me a magic pro…
Aya was an angel sold me a magic pro with all the gadgets 10/10 deal wirh a trade in and set evertthing up
24 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Shoutout to Aya for making your experience extraordinary, Brenda! 🥳 From helping you find the perfect device to ensuring every detail was flawlessly set up, she truly nailed it. Wishing you a day as wonderful as your feedback made ours! 🎉 -Ashifa
Staff were very helpful and…
Staff were very helpful and understanding would recommend to all friends and family
24 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thank you for the wonderful review, Mrs. Harris! We’re delighted to know our team left such a lasting impression. Your willingness to recommend us to your loved ones is truly the highest compliment ❤️ -Ashifa
Aya was amazing saved me 1300 a year…
Aya was amazing saved me 1300 a year impeccable saleswomen
23 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Deborah, that's brilliant! We're super happy to hear that Aya gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Shannon and aya helped set up my tablet
Shannon and aya helped set up my tablet. She was so helpful and knowledgeable. I'll be returning amazing duo to deal with
21 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
YAY 🎉 Graham, we love hearing this 🌟 It’s great to know Shannon and Aya made your tablet setup effortless and your visit memorable. Wishing you a fantastic day 💙 -Arvind
Aya was amazing very informative and…
Aya was amazing very informative and understanding. Thank you aya you have saved me a fortune.
21 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Fantastic stuff, Avril! We’re so glad to hear that Aya was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Helen was very helpful in removing…
Helen was very helpful in removing viruses from Mt phone
18 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Helen, thank you for sharing such positive feedback. We’re so pleased our team member Helen was able to assist you and that you felt supported. -Shivam
Karen is very kind and professional.
16 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hello Richard, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Aya was so helpful
Aya was so helpful. She helped set up my wifes phone while I was having mine set up by another advisor. She didnt have to either. It just shows how helpful the staff are at the castleford branch. Thank you
14 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Linda, thank you for sharing your experience. It’s wonderful to hear that our team provided such great support, and we truly appreciate your kind words about Aya. We hope you have a fantastic day! 😊 -Neha
Shannon was brilliant
Shannon was brilliant. She helped me move everything over. Id of never been able to do it. Great hair
14 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Absolutely fabulous, Stewart! We’re thrilled to hear Shannon was such a great help. Thank you so much for taking the time to leave us a 5⭐ review! -Veronica
Shannan was absolutely amazing she…
Shannan was absolutely amazing she explained everything and made the switch from O2 so easy to 3 she could not have been more helpful
11 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Shannon was very helpful
Shannon was very helpful. She went above and beyond to sort out a travel plan.
I had previously tried calling 3 but was disappointed. Glad I called into Castleford as Shannon was excellant
11 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Shannon was extremely helpful and very…
Shannon was extremely helpful and very friendly
10 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Called in and spoke to Shannon today…
Called in and spoke to Shannon today very informative and knowledgeable she was a great help much appreciated thanks
5 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi there, this is what we like to hear, we're so happy to hear this was the experience Shannon provided, we'll pass on your feedback! -John
To start with the staff were…
To start with the staff were exceptionally customer friendly because they wanted to be not because they had to be and the customer was, in my case, immediately receptive.
Secondly they are very professional at their work and made everything clear and not difficult to understand.
And finally you actually feel part of the 3 Network when they have given what you require...Honesty and Friendliness.
All in all i was very impressed.
5 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
We're really happy to hear that you've had such a positive experience with our team in store, David 😊 We appreciate you taking the time to share your 5⭐ experience with us. -Ayesha
Karen is ace!
Karen was really helpful and knowledgable. Got me exactly what I wanted
3 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Fantastic
Castleford wasn't my closest 3 shop but decided to go to it and so glad I did.
The customer sevice at this store is exceptional 👍🏻😁
Aya was so helpful and knowledgeable, she solved my problem(s) in minutes .
Aya and Shannon are a credit to 3 ⭐️⭐️⭐️⭐️⭐️
21 December 2025
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Keith, it's wonderful to know Aya and Shannon provided such great support during your visit. Your glowing 5 ⭐ review means a lot to us! -Suhaas
Fantastic service.
Karen was extremely helpful & really accommodating. Nothing was too much trouble.
20 December 2025
Unprompted review
Reply from Three UK - 3Store Castleford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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