Yanal has helped me find the best tablet and MIFI he’s been so kind and understanding since I’m not really good with technology and set everything up thanks again you have been amazing
Company replied
Location
Switch locationUnit 18, Carlton Lanes Shopping Centre, WF10 1AD Castleford, Midlands, GB
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See what reviewers are saying
The service we received was quick and efficient and everything we needed to know was simple and explained.
Company replied
Aya was great in store gave me a 20 pound deal for a phone calls text and case and helped me set it up with helen as im not great with technolagy will bs coming back hede to upgrade for sure
Company replied
Aya Great at her job sorted us out in short time. Quick & understanding 100% recommended. Thank you Aya. -Amelia & Denise
Company replied
Company details
About Three UK - 3Store Castleford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 18, Carlton Lanes Shopping Centre, WF10 1AD, Castleford, Midlands, United Kingdom
- 01977517753
4.9
Excellent
292 reviews
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Karen was extremely helpful when…
Karen was extremely helpful when deciding on a new phone contract. Gave lots of advice on different tariffs and didn’t feel under pressure to choose. Would highly recommend Three at Castleford
7 February 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Royston, it’s good to hear that Karen supported you in finding a suitable plan. We’re glad you felt at ease exploring the various choices without any rush. It’s brilliant that she made such a positive impression during your visit to Castleford and ensured you left happy. -Kishan
Shannon is Very helpful and made it easy
Shannon is Very helpful and made it easy
7 February 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Oh wow, Craig! That’s truly fantastic service, and we’re so glad Shannon made it possible. Wishing you a wonderful day! 😊 -Kashish
Reply from Three UK - 3Store Castleford
Hi Leslie! It’s lovely to hear that Karen looked after you and made such a positive impression with how things were handled. -Kishan
Karen was very friendly and helpful
Karen was very friendly and helpful
6 February 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Taylor, it's great to hear that Karen made the process quick and easy for you. Thanks for the awesome 5 ⭐ review! -Afaq
Shannon was amazing she sold me my…
Shannon was amazing she sold me my first ever phone and couldn't be more helpful
5 February 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thank you so much for sharing your experience, Alan. We’re delighted to hear Shannon made your first phone purchase such a positive one. We truly appreciate your support. 😊 -Prabhjeet
Yanal has been really helpful and kind
4 February 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Jill! Thank you for sharing your thoughts. It’s great to know that Yanal made your experience a positive one. Have an amazing day! -Afaq
Shannon at Castleford
Shannon at Castleford was friendly, knowledgeable and able to answer all our questions. First Class!
2 February 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Wow Graham 🎉 It’s wonderful to hear that Shannon made your experience seamless at our Castleford branch. Thank you for sharing your experience with us 💛 -Arvind
Was served by Helen,she was lo
Was served by Helen,she was lo
vely and very helpful
2 February 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Sharon, that’s awesome! We’re so glad Helen was able to sort everything for you. Thank you for the amazing 5⭐ review! -Veronica
Karen in the Castleford branch was…
Karen in the Castleford branch was knowledgeable and thorough . Thanks
2 February 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi there! We love this! Karen at Castleford is a superstar, and you’ve just confirmed it. Thanks for taking the time to share the joy! 🤗 -Ayesha
Shannon was Fantastic
Shannon was Fantastic! absolutely experienced… patient with us, understanding what we want and just overall not putting any pressure on us for anything! Shannon will be the reason why we come back and hopefully she will be who we deal with next time. Thank you Shannon.
2 February 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Absolutely fantastic sorted everything…
Absolutely fantastic sorted everything out for us no stress and resolved everything definitely recommend friendly approachable kind and chatty grate staff at cass 3 thank you so much Shannon
1 February 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Azahara! We’re delighted Shannon gave you excellent support throughout the whole process. Thanks for sharing such a sweet experience! ☺️ -Prabhjeet
Set up WiFi this morning
Set up WiFi this morning, met Aya who was an amazing helping hand with understanding how the device worked. Very patient with me. 10/10
1 February 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Anthony, it’s great to know Aya provided the guidance you needed and showed such patience throughout the setup. We’re happy you had a smooth experience! -Suhaas
Popped in to sort out a 5G broadband…
Popped in to sort out a 5G broadband contract and Helen sorted me out like a boss! Amazing service, extremely knowledgeable and genuinely interested in making my experience seamless. Thanks Helen!!
31 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Castleford
Amazing, Elaine! We're glad to hear that Aya provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Aya ,thanks very much for al your help…
Aya ,thanks very much for al your help ,you were very profesinal sorting the problem with my phone.
31 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thanks so much for your kind words ✨. We’re pleased Aya could support you and resolve the issue with your phone smoothly 👍. -Shivam
Very good
We had Aya today, she was very knowledgeable and tried to find us the best deals possible. She was very helpful and knew what she was doing. Very accommodating to me and my family.
31 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Charlotte, thank you for the review. We're overjoyed that Aya made your experience outstanding and guided you to a great deal. We appreciate your feedback! 😊 -Neha
Aya was extremely helpful and dealt…
Aya was extremely helpful and dealt with all my requirements and also offered to set up my broadband which was extremely helpful
31 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thank you, Jimmy, for this incredible 5 ⭐ review. We love hearing feedback like this! A huge shoutout to Aya for being so helpful. We hope you have a wonderful day 😊 -Suhaas
Karen was patient and great at setting…
Karen was patient and great at setting up my new broadband.
30 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi John, it’s wonderful to hear that Karen made the whole setup experience smooth. Enjoy your new connection! -Manavata
The staff in the castleford are really…
The staff in the castleford are really helpful. I can't thank Shannon enough. She went above and beyond to help me with customer service. I couldn't have done it without her.
30 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Linda! Thank you for sharing your experience with us. It’s wonderful to hear that the Castleford team made such a positive impression. Shannon’s dedication truly stood out, and we’re delighted her support made things easier for you. We hope to see you again soon! -Afaq
I'm really happy with the service
I'm really happy with the service. I love my tablet. Paul and Shannon have been really helpful. They set it up for me and have been giving me lessons on how to use it. I'm really happy
30 January 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thanks for sharing this, David 🎉 We’re thrilled to hear that Paul and Shannon made your tablet setup seamless. Wishing you a great day 💙 -Arvind
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